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The Missing End of Contract Letters for Broadband and Mobile Users

27th January, 2021 (8 Comments)

A new survey of 20,376 UK people, specifically those who are responsible for either a broadband or mobile service, has found that 33% of customers whose ISP deal ended in the last year (7% on mobile) have never received an End-of-Contract Notification – via letter, text or email – and may thus be overpaying for their package.

BT to Create 428 New UK Apprenticeship and Graduate Jobs

27th January, 2021 (0 Comments)

Broadband and telecoms giant BT Group has announced that they will aim to hire a further 428 UK apprentices (229) and graduates (199) this year – part of their September 2021 intake plan. But the figure is down from the 700+ promised via last year’s September 2020 intake plan and comes at a time of job losses elsewhere.

4G Based Broadband ISP Haven Wireless Closing Service in Wales

26th January, 2021 (8 Comments)

A little known ISP called Haven Wireless, which helped to connect rural homes in Pembrokeshire and Carmarthenshire (Wales) by harnessing a mobile broadband connection from EE (BT) and other operators, is set to close on 31st March 2021 after running into “acute capacity issues on the frequencies used by the 4G masts covering our area.”

Mobile Operator Three UK Shifts Central Office to Reading

26th January, 2021 (22 Comments)

Mobile network operator Three UK has today announced that they intend to combine both their two Thames Valley offices into a single central one for the first time, which is to be based in Reading. The new 117,000 square foot building is currently still under construction at the Green Park business centre.

Fixed Broadband and Mobile Convergence May Boost Consumer Value

26th January, 2021 (4 Comments)

A new Assembly Research study of several countries, which was commissioned by Liberty Global (Virgin Media) and Telefonica (O2), has found that 60% of broadband customers benefit from faster speeds, higher quality connectivity and a greater range of products in markets where fixed and mobile networks have converged.

ISP Zen Internet’s Cityfibre FTTP Service Goes Live in Newcastle

26th January, 2021 (15 Comments)

Broadband ISP Zen Internet has confirmed that their new 900Mbps Full Fibre Plus package (£40 per month), which is based off Cityfibre’s UK Fibre-to-the-Premises (FTTP) network, has now also become available to homes and businesses in the city of Newcastle, at least it is to those covered by the new network.

House Builder Barratt Makes UK Full Fibre Broadband Mandatory UPDATE

26th January, 2021 (9 Comments)

Britain’s biggest house-builder, Barratt Developments, has today announced that they’re working with network providers Openreach (BT), Virgin Media and Hyperoptic to ensure that “gigabit-capable” FTTP broadband ISP infrastructure is “installed as standard” across all of their new UK build developments.

Cityfibre UK Set to Expand FTTP Broadband Rollout in York

25th January, 2021 (9 Comments)

Cityfibre (CF) have today announced that they will begin expanding the coverage of their existing Fibre-to-the-Premises (FTTP) based gigabit broadband ISP network in the North Yorkshire city of York, which will aim to reach “nearly every home and business.” The network was previously owned by TalkTalk via FibreNation.

Ofcom UK Delays Start of 700MHz and 3.6-3.8GHz 5G Auction

25th January, 2021 (22 Comments)

The UK telecoms regulator has today confirmed that the new COVID-19 lockdown will delay the start of their auction for the 700MHz and 3.6-3.8GHz radio spectrum bands, which was previously due to start this month. The new bands should help to improve the coverage and speed of 5G mobile (mobile broadband) networks.

Virgin Media’s 5G Mobile Goes Live via Vodafone UK UPDATED

25th January, 2021 (37 Comments)

The mobile division of cable broadband, TV and phone provider Virgin Media – Virgin Mobile – appears to have started the live launch of their new ultrafast 5G based data services, albeit initially only using their new Mobile Virtual Network Operator (MVNO) platform from Vodafone rather than O2.

Cityfibre’s UK FTTP Broadband Rollout Tops 500,000 Premises

23rd January, 2021 (38 Comments)

For the first time Cityfibre has revealed to ISPreview.co.uk that their £4bn programme, which is deploying a new gigabit-capable (1000Mbps+) Fibre-to-the-Premises (FTTP) broadband ISP network to 30% of UK homes and businesses over the next few years, has now reached a total of over 500,000 premises passed.

Google Scraps Project Loon – 4G Rural Broadband via Balloon

22nd January, 2021 (10 Comments)

Maybe it was just a lot of hot air but Google (Alphabet) has announced that Loon, their long-running project that aimed to deploy mobile broadband (4G / 5G) connectivity from High Altitude Platforms (stratospheric balloons), is “winding down” as a company after they struggled to turn it into a commercial success.

Rural Full Fibre Broadband Pilots Start Rollout in Pembrokeshire UPDATE

22nd January, 2021 (3 Comments)

The Pembrokeshire County Council (PCC) in Wales has today announced that the first of many gigabit-capable broadband cabinets have just been install in several rural communities, which stem from four new pilot schemes with Broadway Partners (UK ISP Broadway Broadband).

Virgin Media UK Add 6,800 Premises in Accrington to FTTP Rollout

22nd January, 2021 (22 Comments)

Some 6,800 additional homes in the town of Accrington, which sits in Lancashire (England), have just become the latest to benefit from the on-going expansion of UK ISP Virgin Media’s (Liberty Global) new gigabit-capable and Fibre-to-the-Premises (FTTP) based broadband network.

Vodafone UK Launch 4G Gigacube B818 Mobile Broadband Plans

22nd January, 2021 (29 Comments)

Mobile operator Vodafone UK has launched a new 4G based Gigacube B818 router and several associated mobile broadband plans. The new kit is described as being a “flexible alternative to standard broadband“, which they claim will allow customers to “benefit from high-speed internet access in areas without fixed-line connectivity.”

Telecoms Operators Spent £940m on UK COVID-19 Support

22nd January, 2021 (5 Comments)

A new Assembly Research study has found that UK broadband ISPs and mobile operators responded quickly to the COVID-19 crisis and have so far provided a colossal £940m worth of support, such as via free allowances (data, calls and texts), special packages, zero rated data on websites, discounts and support for online learning etc.

CMA Probe Fears Higher Prices After O2 and Virgin Media Merger

21st January, 2021 (19 Comments)

The UK’s Competition and Markets Authority (CMA) has published an ‘issues statement‘ on the proposed £31bn merger between mobile operator O2 and broadband ISP (inc. TV, phone) Virgin Media, which highlights the authority’s two main concerns – the risk of higher consumer prices and worse 5G connectivity for rivals.