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Vodafone Attract Most Ofcom UK Complaints for Broadband and O2 for Mobile – Q4 2025

11th May, 2026 (0 Comments)

Ofcom has today published their latest quarterly (Q4 2025) study of UK consumer telecoms and TV complaints, which finds that Vodafone attracted the most complaints from customers for fixed broadband services, while O2 came top of the naughty table for Mobile services and EE did the same for Pay TV.

Vodafone UK Launch 5G Home Broadband with Claim of Full-Fibre‑Like Speeds

11th May, 2026 (4 Comments)

Mobile operator Vodafone (VodafoneThree) has this morning announced a “major expansion of its home broadband offering” by launching Vodafone 5G Broadband and claiming to open up “full‑fibre like speeds” to a further 3.7 million homes across the UK. The focus seems to be on those homes still stuck on “slow, unreliable speeds offered by part-fibre or copper” connections.

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Gov Detail First Public Funding to Boost Gigabit Broadband for Urban UK Areas

11th May, 2026 (0 Comments)

The UK Government has this morning confirmed that their recent modification to Openreach’s (BT) Call Off 5 contract for Essex and North East England (here) will be the “first Project Gigabit contract to target pockets of poor connectivity in towns and cities“, as well as the countryside. Over 9,500 extra premises in Essex “burdened with older broadband” will benefit from the £8.3m expansion (public subsidy).

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Openreach List 238 More UK Areas for Copper to Full Fibre Switch – Tranche 24

11th May, 2026 (4 Comments)

Openreach (BT) has today published a huge batch of 238 exchanges (Tranche 24) – covering 1.69 million premises – under their “FTTP Priority Exchange” stop sell programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where it’s available).

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Openreach Expand FTTP Builds for Three Project Gigabit UK Broadband Contracts UPDATE2

8th May, 2026 (2 Comments)

The UK government has posted contract modifications for three of Openreach’s Project Gigabit contracts – Call Off 1 (Lancashire, West Berkshire, Staffordshire, Surrey, Hertfordshire, Wiltshire and Gloucestershire), Call Off 5 (Essex and North East England) and Call Off 3 (North Herefordshire, North Wales, Shropshire and South West Wales). The move expands their planned deployments of full fibre broadband ISP networks into rural areas.

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Openreach Offers Free PSTN Migrations for Voice Only UK Phone Lines

8th May, 2026 (6 Comments)

Network access provider Openreach (BT) has today moved to help facilitate the closure of the old analogue phone network (PSTN/WLR) in favour of digital (IP-based) alternatives, which they’ve done by making it free for broadband and phone providers to migrate WLR Solus (i.e. voice-only lines) to MPF (fully unbundled) or SOTAP (data-only copper broadband for areas without fibre) lines.

Alternative Broadband Network Pulse Fibre Falls into Administration

8th May, 2026 (5 Comments)

London-based broadband provider Pulse Fibre, which focuses on deploying Fibre-to-the-Premises (FTTP) internet connections into new build UK home developments and MDUs (here), has become the latest altnet to hit troubled times after they issued a “Notice of Intention to appoint an administrator“.

Revealed – the UK’s Worst Areas and ISPs for Evening Broadband Speed Drops

8th May, 2026 (11 Comments)

A new study from Broadband Genie has analysed 144,509 broadband speed tests over a 12-month period to find the best and worst locations and ISPs in the UK where your internet download speed drops at peak times. Overall the report finds that Wigan experienced the biggest drop at peak times (average fall of -55%), while Airband saw the biggest fall for ISPs (-45%).

Study Highlights UK Competition Challenges of Netomnia’s Acquisition by Nexfibre

8th May, 2026 (18 Comments)

A new study from Point Topic has examined the impact on infrastructure level competition from nexfibre’s £2bn move to acquire full fibre broadband operator Netomnia (here). The analyst suggests that consumers in overlapping areas could see reduced infrastructure-level competition and less aggressive pricing over time, which may impact the Competition and Markets Authority‘s (CMA) assessment of the deal.

TalkTalk Business HQ Exchange Quay in Salford

UK ISP TalkTalk Business Set to Relocate to a New Salford Headquarters

7th May, 2026 (2 Comments)

Business broadband and Ethernet provider TalkTalk Business (TTB), which in 2023 was demerged from the TalkTalk Group and sold to the same group’s own shareholders for £95m (here), has today announced their plans to relocate to a new headquarters at Building 1, Exchange Quay in Salford.

Broadband ISP Aquiss Refreshes FullFibre Limited Plans and Offers 2.5Gbps

7th May, 2026 (1 Comment)

Shropshire-based independent ISP Aquiss has this afternoon launched a refreshed range of full fibre broadband packages delivered over the FullFibre Limited network, which currently reaches around 600,000 premises (ready for service) across the United Kingdom.

BT Refreshes UK Consumer Brands and Relaunches BT Mobile Service

7th May, 2026 (39 Comments)

Broadband and telecoms giant BT Group has this afternoon confirmed last week’s leak (here) by announcing somewhat of a UK consumer brand resuscitation for BT and a refresh for their other consumer divisions (EE and Plusnet). The move will, among other things, revive their BT Mobile brand for basic 30 day rolling SIM Only contracts and introduces free security upgrades for home users.

CEO of Alternative Network UK ISP LightSpeed Broadband Steps Down

7th May, 2026 (1 Comment)

Alternative network provider LightSpeed Broadband, which has already deployed their full fibre (FTTP) network to cover 250,000 premises across the East of England and Midlands, has this morning confirmed to ISPreview that Brett Shepherd, the CEO of LightSpeed – the group behind LightSpeed Broadband and LightSpeed Networks – has “stepped down“.

Virgin Media O2 UK Sees Record Broadband Traffic Spike from Footy Streaming

7th May, 2026 (5 Comments)

Internet provider Virgin Media (O2) has reported that their fixed broadband network just recorded the “biggest broadband traffic spike in its history“, which occurred after customers streaming the ‘Arsenal v Atletico Madrid’ Champions League semi-final pushed traffic 4.2% higher than the previous peak and 17% higher than an average Tuesday evening in 2026.

MS3 Recovers After Melted Cable Knocked Out Broadband Across Scunthorpe

7th May, 2026 (5 Comments)

Hull-based alternative network operator MS3, which has built a full fibre (FTTP) broadband network across 234,000 premises (213k RFS) in the North of England and connected 20,000 customers via various retail ISPs, have managed to restore services across the Lincolnshire town of Scunthorpe after one of their core fibre cables melted.

Full Fibre UK Broadband ISP CommunityFibre Cuts Prices by 25 Percent

7th May, 2026 (0 Comments)

Alternative network operator and ISP CommunityFibre, which has built their 5Gbps speed full fibre broadband (FTTP) network across 1.4 million UK homes (inc. 185k businesses within 200 metres of their network) in London and the South East, will today launch a new discount that reduces the price of their packages by 25% for new customers.

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Broadband Provider Finalists for the UK Fibre Awards 2026 Named

6th May, 2026 (7 Comments)

The shortlist for the fifth annual UK Fibre Awards event, which will take place next month (4th June 2026) at the London Marriott Grosvenor Square Hotel, has been released. The event sees various broadband ISPs and full fibre network builders across several categories pick up awards for their achievements.