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16th Jul, 2024 (10 Comments)
Network testing firm Global Wireless Solutions has today published the results of a new study that examined connectivity experiences in the UK, which saw Virgin Media (O2) win two awards for ‘Best Broadband Experience‘ and ‘Best Combined Connectivity Experience‘, while EE came top for ‘Best Mobile Experience‘.
16th Jul, 2024 (4 Comments)
Alternative network operator and gigabit broadband provider toob, which is deploying a full fibre (FTTP) network across parts of Southern England (they also share some of CityFibre’s infrastructure), has today become the latest ISP to launch a cheaper social tariff for those on certain state benefits.
16th Jul, 2024 (4 Comments)
Networking kit manufacturer DrayTek, which is a familiar name in the broadband connectivity world, has published a new ‘ISP Performance and Perceptions Survey 2024’, which reveals what business users really think about their Internet Service Provider and what they view as their most crucial connectivity needs.
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16th Jul, 2024 (2 Comments)
A new Juniper Research survey of 3,300 UK mobile subscribers has named the top mobile network operators with the highest overall levels of customer satisfaction (measured by net promoter score). Tesco Mobile ended up ranking highest for overall customer satisfaction, with an NPR (Net Promoter Rating) of 93%. But it’s bad news for Three UK.
16th Jul, 2024 (43 Comments)
Consumer magazine Which? has today written to the CEOs of Virgin Media (O2), Scottish Power and British Gas in the hope of “urging them to improve their customer service“, which comes after a survey conducted by the magazine found all three to be the “worst broadband and energy firms for customer service.”
16th Jul, 2024 (0 Comments)
The UK Infrastructure Bank (UKIB), which was setup by the previous government to help crowd-in private investment for infrastructure projects, has today committed £35m to help alternative network provider Wildanet accelerate their rollout of gigabit-capable full fibre broadband across South West England.
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16th Jul, 2024 (6 Comments)
Analyst firm M-Lab and comparison site Cable.co.uk have today published their 2024 global broadband ISP speeds report, which reveals that the United Kingdom delivered an average (mean) download speed of 110.99Mbps (up from 93.62Mbps last year) – ranking us 35th fastest in the world (down from 34th in 2023).
15th Jul, 2024 (2 Comments)
Telecoms giant BT has released some new internet traffic statistics from the final UEFA Euro 2024 football match between England and Spain (8pm) on Sunday 14th July 2024, which saw a 142% increase in customers streaming the game compared to England’s semi-final against the Netherlands.
15th Jul, 2024 (0 Comments)
Broadband, communications and managed service providers (MSP) Wavenet, which recently announced a major merger with Daisy Corporate Services to create the UK’s “largest independent IT managed service provider” (here), has today revealed that its existing CEO – Philip Grannum – will lead the combined business following completion of the deal this week.
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15th Jul, 2024 (1 Comment)
Business focused broadband ISP Skyline Networks appears to be gearing up for an expansion of their fibre optic and Fixed Wireless Access (FWA) network, which is already delivering gigabit-capable broadband and Ethernet (leased line) style services to parts of Suffolk, Essex, Hertfordshire, Bedfordshire and Norfolk.
15th Jul, 2024 (5 Comments)
The Western O-RAN Deployment (WORD) project, which is supported by £9.9m of public funding from the UK Government (here), is to begin rolling out a new Open Radio Access Network (OpenRAN) using 5G Standalone technology to serve parts of the City of Bath in Somerset (England) where demand is at its highest – starting “later this summer“.
15th Jul, 2024 (3 Comments)
Alternative network provider Pulse Fibre, which recently revealed that they’re aiming to complete over 250,000 unique “full fibre” (FTTP) broadband connections into new build dwellings (here), has today announced the launch of their own wholesale platform for retail ISPs to harness.
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15th Jul, 2024 (11 Comments)
The Tyne and Wear Metro, which is an overground and underground light rail rapid transit system that is operated by Nexus (public body), looks unlikely to see 4G and 5G mobile coverage being expanded from O2 (Virgin Media), Vodafone and Three UK after the operators “turned down the opportunity to install equipment in the tunnels.”
13th Jul, 2024 (16 Comments)
The First Minister of Wales, Vaughan Gething (Labour), has jumped on the recent 2024 General Election result by indicating that it gives them a “window of opportunity” to re-engage with the new Labour-led UK Government – in the hope of “putting right what’s gone wrong” with Project Gigabit‘s broadband roll-out plan. But big changes risk big delays.
13th Jul, 2024 (10 Comments)
Mobile network operator Three UK has announced that they will be opening all 244 of their stores in England and Head Office at 10am on Monday, apparently so “colleagues can enjoy the European Football Championship final this weekend” (translation – recover from a hangover or after seeing another flaky performance on the pitch).
12th Jul, 2024 (4 Comments)
The Common Wholesale Platform (CWP), which is a non-profit member-owned organisation that helps alternative broadband networks to provide wholesale services to the UK ISP market, has announced that they’re offering retail ISPs free access to their Common Switching Platform (CSP) until the One Touch Switching (OTS) regulation launch on 12th September 2024.
12th Jul, 2024 (0 Comments)
Broadband ISP Quickline, which is building a new gigabit-capable full fibre (FTTP) and fixed wireless (5G FWA) network across rural and semi-rural parts of the North East and Midlands of England, has confirmed that a further three villages across North Yorkshire have now been connected to their network.
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