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Ofcom Orders UK Phones Providers to Add Tougher Scam Call Blocking

29th Jul, 2024 (10 Comments)

The telecoms regulator, Ofcom, has today given UK phone providers (fixed line and mobile) six months to implement changes that aim to help tackle scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls), which requires stricter measures against “Presentation Numbers” that are used to identify who is making a call.

A Month of Rural Broadband Connectivity Woes for Shropshire Village UPDATE

29th Jul, 2024 (0 Comments)

Residents in the rural Shropshire (England) village of Brockton (Lydbury North), which sits a few short miles from the town of Bishop’s Castle and is served by a hybrid full fibre (FTTP) and wireless broadband network from Voneus, have for the past month been “plagued with frequent outages and, when it is up, lots of packet loss, essentially making it unusable“.

Liberty Global CEO Updates on Virgin Media UK Going Wholesale, AltNets and TalkTalk

28th Jul, 2024 (21 Comments)

The CEO of Virgin Media’s co-parent operator Liberty Global, Michael Fries, has given a useful update on the progress they’re making with opening up their UK broadband network to wholesale (NetCo), the potential for consolidation within the alternative network (altnet) market and their position with respect to ISP TalkTalk’s debt problems.

Essex Council Take Legal Action Against Rural Broadband ISP Gigaclear

27th Jul, 2024 (23 Comments)

Abingdon-based UK broadband ISP Gigaclear, which has long been rolling out their gigabit speed Fibre-to-the-Premises (FTTP) network to cover rural locations across Essex (England) – via a mix of commercial build and state aid supported contracts, is now facing legal action from Essex County Council (ECC) over an alleged failure to deliver on their contracted builds.

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First Residential UK Broadband Customers Change ISP via New Switching System

27th Jul, 2024 (8 Comments)

The industry-led One Touch Switching Company (TOTSCo), which holds responsibility for implementing Ofcom’s heavily delayed One Touch Switch (OTS) migration system for faster consumer switching between UK internet service providers, has reported its “first successful residential customer switches” during the final trial phase.

TalkTalk UK Shareholders Propose £400m Package to Entice Lenders

26th Jul, 2024 (8 Comments)

The efforts to try and save broadband ISP TalkTalk from its rapidly suffocating debts took another twist today after a report claimed that shareholders, led by company founder Sir Charles Dunstone, are attempting to sweeten their offer to lenders by introducing an asset pledge – worth c.£200m – to support an already proposed capital injection of over £200m.

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CEO of UK Broadband ISP Zzoomm Prep FTTP Growth via Consolidation

26th Jul, 2024 (9 Comments)

The CEO of Oxfordshire-based alternative broadband provider Zzoomm, Matthew Hare, has revealed that they’re still aspiring to cover 1 million UK premises with their 2Gbps FTTP network (despite the recent move to stop new building work), but “if we can’t build it ourselves then … you have to buy it” (growing through consolidation).

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Nexfibre Publish Q2 2024 UK Full Fibre Broadband Rollout Update

26th Jul, 2024 (27 Comments)

Network operator nexfibre, which shares some of their parentage with retail ISP partner Virgin Media (VMO2), has this morning published their latest quarterly (Q2 2024) progress update on the roll-out of their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network. This includes details on build locations for 2025 and early 2026.

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Sky UK Reveals Broadband Traffic, TV and Mobile Network Usage Stats

26th Jul, 2024 (1 Comment)

Comcast-owned internet, TV and mobile provider Sky UK has published an interesting new report, which reveals a lot of new details about their network and TV usage, which we haven’t previously seen. For example, ISP Sky Broadband now has 1.5 million FTTP customers and internet traffic peaked at 24.35Tbps on 9th April 2024.

Virgin Media O2 See UK Broadband Users Fall to 5.71 Million as Nexfibre Ramps FTTP

26th Jul, 2024 (12 Comments)

The latest Q2 2024 results from Virgin Media (O2) have today been published, which reveals that they’re now home to 5,710,700 fixed broadband customers (down by -12.2k in Q2 2024 vs +5.3k in Q1) and built another 295,300 full fibre (FTTP) premises – mostly via nexfibre (up from 194k last quarter). Both VM and nexfibre now cover 5m premises via full fibre.

Which? Name ISP Virgin Media as Worst UK Telecoms Provider for 2024 UPDATE

26th Jul, 2024 (12 Comments)

Consumer magazine Which? have today named the winners of their annual Shoddy Awards 2024, which lists the companies that have done poorly through the year. Suffice to say that broadband provider Virgin Media picked up the award for “Worst Telecoms Company” due to “poor customer service and mid-contract price hikes“.

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CityFibre Make UK Broadband Engineers Available on Saturdays

25th Jul, 2024 (19 Comments)

Good news. Customers taking a residential or business broadband package from an ISP on CityFibre’s growing national Fibre-to-the-Premises (FTTP) network will now also be able to benefit from Saturday appointments for service repairs too, which will be handled just like the usual Monday to Friday (workday) slots.

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CityFibre’s Eastbourne FTTP Broadband Build Tops 30,000 Premises

25th Jul, 2024 (2 Comments)

Network operator CityFibre, which has so far extended their 2.5Gbps speed Fibre-to-the-Premises (FTTP) broadband ISP network to cover 3.6 million UK premises (3.3m RFS), has revealed that their £26m deployment in the coastal East Sussex town of Eastbourne has now reached 30,000 premises. But a firm completion date remains unclear.

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NOW Broadband Tops Ofcom Q1 2024 Table for UK Consumer Complaints

25th Jul, 2024 (8 Comments)

Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.

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Quickline Win Yorkshire and Lincolnshire Gigabit Broadband Rollout Contracts

25th Jul, 2024 (5 Comments)

The UK government’s £5bn Project Gigabit broadband rollout scheme has today awarded two new contracts – worth a combined £190m – to ISP Quickline, which will see them extend their 10Gbps capable full fibre (FTTP) network to almost 108,000 extra premises in hard to reach rural areas across Lincolnshire, the East Riding of Yorkshire and North Yorkshire.

Vodafone Tops 1.43 Million UK Broadband and 18.57M Mobile Customers

25th Jul, 2024 (12 Comments)

Mobile network operator and UK ISP Vodafone has today published their Q1 FY25 financial results, which reveals that their fixed broadband base grew again to total 1.427 million customers (up by 44k in Q1 vs 52k in the Q4 FY24) and their mobile base fell a bit to total 18.567 million (down by -71k in Q1 vs +66k in Q4 FY24).

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BT Group Extend FTTP Broadband Cover to 15 Million UK Premises

25th Jul, 2024 (17 Comments)

Telecoms giant BT Group have today posted a brief trading update to the end of June 2024, which reveals that Openreach added another 1 million premises (unchanged on the previous quarter) to the coverage of their full fibre (FTTP) broadband ISP network – delivering total coverage to 15 million. Take-up also held at a steady 34%.