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Streetwave Maps Mobile Network Speeds in Caerphilly Using Bin Lorries UPDATE

9th Jul, 2024 (2 Comments)

Mobile network analyst Streetwave has partnered up with the Caerphilly County Borough Council (CCBC) in Wales to harness local refuse (bin) collection trucks in order to map the local network (mobile broadband) performance across the area, which covers services from EE (BT), O2 (Virgin Media), Vodafone and Three UK.

Tesco Mobile, UW and Giffgaff Named in UK Customer Satisfaction Top 50

9th Jul, 2024 (2 Comments)

The Institute of Customer Service (ICS) have just published their second biannual UK Customer Satisfaction Index for July 2024, which reveals that three mobile and broadband (telecoms) providers made it into their table of the country’s top 50 organisations – Tesco Mobile (20th), Utility Warehouse (23rd) and giffgaff (32nd). But it’s not all good news.

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Vodafone and Meta Boost UK Mobile Network Efficiency for Videos UPDATE

9th Jul, 2024 (4 Comments)

Mobile operator Vodafone has announced that they’ve worked with Meta (Facebook etc.) to trial and deploy a new mobile broadband (4G, 5G) “network optimisation” for “short-form videos” across the UK and 10 other countries, which is said to “free up network capacity” for customers and allows them to “view more high-quality short videos“.

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UKIB Commit £150m to Hyperoptic’s UK Full Fibre Broadband Rollout

9th Jul, 2024 (4 Comments)

City-focused gigabit broadband ISP Hyperoptic, which has now built a full fibre (FTTP/B) network to cover “more than” 1.73 million homes across parts of 64 UK towns and cities (up from 1.6m on 3rd June 2024), has today secured £150m from the UK Infrastructure Bank (UKIB) to help “accelerate” their network expansion.

Grain’s New UK FTTP Broadband Network Goes Live in Brighton

8th Jul, 2024 (5 Comments)

Alternative network operator and ISP Grain (Grain Connect), which has already grown their new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to cover 220,000 premises RFS (21st May 2024) and 30,000 customers, has today announced that they’ve put their service live in part of Brighton (East Sussex, England).

First Customer Live on CityFibre’s Cambridgeshire Project Gigabit Broadband Build

8th Jul, 2024 (1 Comment)

CityFibre have today announced that the first customer has just gone live on their new full fibre (FTTP) broadband ISP network in Cambridgeshire (England) under the £69m state aid supported Project Gigabit rollout contract (Lot 5), which began its construction phase back in February 2024 (contract was awarded in March 2023).

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New 2.2Gbps Broadband Package Goes Live from Vodafone UK UPDATE

8th Jul, 2024 (10 Comments)

Customers of mobile operator and UK ISP Vodafone may like to know that the operator has finally introduced their new 2.2Gbps (symmetric) speed home broadband package, which is based off CityFibre’s national Fibre-to-the-Premises (FTTP) network and includes their premium “Pro II” features. But they also have a 1.6Gbps option on Openreach’s network.

Netomnia’s Full Fibre Broadband Covers 1 Million UK Premises

8th Jul, 2024 (17 Comments)

One of the UK market’s largest alternative network operators, Netomnia (YouFibre), has today announced that after four years of work they’ve managed to build their 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP infrastructure to cover 1 million premises passed (Ready for Service) – rising to 1.6m once the Brsk merger (here) completes.

Virgin Media UK Start Phase 2 of Smart Support to Boost Broadband Reliability UPDATE

8th Jul, 2024 (12 Comments)

Broadband ISP Virgin Media (O2) has begun the second phase of their effort to deploy the new “Smart Support” service, which aims to boost the reliability of internet connections by proactively identifying and tackling issues remotely at no extra cost. So far only 50,000 users have benefitted from this since its April 2024 launch (here), but new customers will now join them.

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Possible Broadband Boost as New UK Gov Looks to Unblock Planning UPDATE2

8th Jul, 2024 (22 Comments)

The new UK Government is off to a rapid start this week and has already appointed Peter Kyle (MP) to be the new Secretary of State at the Department for Science, Innovation and Technology (DSIT), which oversees many of the country’s public broadband and mobile infrastructure projects. But bigger news on planning is expected from the chancellor, Rachel Reeves, today.

2024 H1 – UK Gigabit Broadband Coverage Tops 83 Percent

8th Jul, 2024 (7 Comments)

ISPreview’s latest biannual UK summary of fixed broadband coverage for H1 2024 has found that “full fibre” (FTTP) ISP networks have grown to reach 67.68% of premises (up from 60.54% in H2 2023) and 83.39% are within reach of “gigabit” speeds (up from 79.86%). Continue on to see details for England, Wales, Scotland and N.Ireland.

Virgin Media O2 UK Offers Free Calls to Help with Hurricane Beryl

5th Jul, 2024 (2 Comments)

Customers of mobile network operator O2 (Virgin Media) may like to know that the operator has just responded to Hurricane Beryl, which is wreaking havoc across the Caribbean, by crediting back charges on calls and texts from the UK to several of the affected territories from 3rd to 9th July inclusive.

EE UK Pushes 5G Standalone Mobile Broadband Test to 1.85Gbps

5th Jul, 2024 (33 Comments)

Mobile operator EE (BT) claims to have achieved a “European first” with Nokia and Qualcomm in the UK by trialling Carrier Aggregation (CA) on 5G Standalone (5G SA) mobile technology with Five Component Carriers (i.e. 150MHz total bandwidth), which boosted their mobile broadband download speeds to 1.85Gbps.

Three UK Cause Confusion with Broadband Termination Letter in Swindon

5th Jul, 2024 (6 Comments)

Customers of Three UK’s wireless (4G and 5G) home broadband service in Swindon (South West England), which hails from the old ‘Relish’ wireless service that was acquired from UK Broadband Ltd. in 2017 (here), were recently left in a panic after the operator incorrectly informed them that their service would “no longer be available“.

100Gbps Full Fibre Provider Vorboss Opens New London HQ

5th Jul, 2024 (3 Comments)

London-focused UK business ISP Vorboss, which has already rolled out a 100Gbps capable full fibre network in the city centre, have just opened a new City of London headquarters (office) at Exchange Square (Liverpool Street) to meet demand and support growth.

Virgin Media and Nexfibre’s FTTP Reaches 20,000 Extra Yeovil Homes

5th Jul, 2024 (6 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has today announced that they’ve added 20,000 additional homes in the Somerset (England) town of Yeovil to the coverage of their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

Vodafone Invests £120m to Deploy New SuperTOBi AI Chatbot

5th Jul, 2024 (15 Comments)

Broadband ISP and mobile operator Vodafone UK has announced that they’ll invest around £120m (Euros 140m) this year to deploy and upgrade their existing AI chatbot system with SuperTOBi, which will support customers via Generative AI (GenAI) technologies from Microsoft Azure OpenAI.