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Broadband ISP Aquiss Accuse Vodafone UK of Incorrect Switching

23rd Apr, 2024 (13 Comments)

In an unusual move, the boss of Shropshire-based broadband ISP Aquiss, Martin Pitt, has today publicly accused rival provider Vodafone of “handling a large percentage of migrations cases completely incorrectly” by treating them as “New Installs” rather than following the correct Ofcom process for consumer switching.

Virgin Media O2 Engineers Digging Trench

Nexfibre Make Progress on FTTP Rollout for 22k Premises in Leicestershire

23rd Apr, 2024 (2 Comments)

Network operator nexfibre, which shares some of the same parents as Virgin Media UK (VMO2), has announced that they’ve expanded their 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 2,000 premises in Loughborough – forming part of their plan to reach 22,000 premises in Leicestershire during 2024.

Update on the State of Modem Mode for Virgin Media’s Hub 5x UPDATED

23rd Apr, 2024 (35 Comments)

The recent launch of Virgin Media UK’s new 2Gbps full fibre (FTTP / XGS-PON) home broadband package was a welcome development (here). But one notable caveat was that it shipped with a new variant of the Hub 5 router, the Hub 5x, which lacked a functional Modem Mode, although this is planned to be introduced.

Vodafone Launch Scam Signal to Tackle UK Impersonation Fraud

23rd Apr, 2024 (5 Comments)

Telecoms giant Vodafone UK, specifically their business focused Carrier Services (wholesale) division, has launched a new service called Scam Signal that allows businesses to protect their customers from impersonation scams, such as Authorised Pushed Payment (APP) fraud.

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Broadband ISP Fibrus Launch 2024 Rural Community Fund with £120k

23rd Apr, 2024 (0 Comments)

Belfast-based UK network builder and full fibre broadband ISP Fibrus has launched a new 2024 Community Fund, which is worth a total of £120,000 and will be distributed to a variety of rural community groups across the operator’s network patches in Northern Ireland and Cumbria (England).

Scottish Government Complete £28.75m 4G Mobile Infill Programme

22nd Apr, 2024 (0 Comments)

The Scottish Government’s (SG) £28.75m 4G Infill Programme (S4GI), which has spent the past few years improving rural mobile voice and data (broadband) coverage by building new masts in rural parts of Scotland, has officially updated to announce that “mast build and 4G activation within the programme has been completed.“

Isle of Man Ponders Social Broadband Tariffs as Manx Telecom Face USO Pressure

22nd Apr, 2024 (0 Comments)

Members of the Parliament of the Isle of Man (Tynwald) have backed calls for the Communications and Utilities Regulatory Authority (CURA) to introduce a low-cost social tariff for vulnerable broadband users (e.g. unemployed people). Separately, Manx Telecom are being accused of “non-compliance with Universal Service Obligations“.

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Openreach Set to Top 14 Million UK Premises with FTTP Broadband

22nd Apr, 2024 (37 Comments)

Network operator Openreach (BT) has today confirmed that their 1.8Gbps capable Fibre-to-the-Premises (FTTP) based broadband ISP network has now “almost” covered 14 million premises, which comes after they ramped-up build to deploy 1 million premises per quarter. The operator also firmed up on their 30m premises ambition for 2030.

Fibrus Bring UK Full Fibre Broadband Network to 354,000 Premises

22nd Apr, 2024 (0 Comments)

Cabling solutions provider ACOME Group today caused a bit of confusion after they seemed to announce that network builder and ISP Fibrus, which is one of their UK partners, had extended their 2Gbps FTTP broadband network to cover 400,000 premises across England and Northern Ireland. But the actual figure is 354,000 (337k RFS).

Sunningdale Solutions to Build FTTP Broadband in Rural Lancashire

22nd Apr, 2024 (0 Comments)

A Warrington-based company called Sunningdale Solutions has revealed that they’re planning to build a new gigabit-capable UK Fibre-to-the-Premises (FTTP) broadband network to serve homes and businesses in rural parts of Lancashire (England), which may be complemented by a Fixed Wireless Access (FWA) network in certain locations.

Macquarie Allegedly Mulls Sale or Merger of Broadband ISP KCOM

22nd Apr, 2024 (14 Comments)

Australian investment group Macquarie has reportedly placed broadband ISP and full fibre network operator KCOM, which is the dominant operator in Hull and is also expanding further out into East Yorkshire and Lincolnshire in England, under strategic review. The move could potentially result in a sale or merger of the business.

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Tesco Named Best UK Mobile Operator in Which? 2024 Survey

20th Apr, 2024 (32 Comments)

Consumer magazine Which? has published the results of their latest 2024 consumer survey of UK mobile operators, which revealed the best and worst providers. Overall the four primary operators (O2, EE, Vodafone and Three UK) came at or near the bottom of the table, while Tesco Mobile attracted the highest customer score.

Scotland’s State Aid Broadband Projects Benefit 1 Million Premises

20th Apr, 2024 (9 Comments)

The Scottish Government (SG) has announced that both of its past and present broadband roll-out programmes, accounting for a total public investment of £1bn, have now helped more than 1 million extra premises (homes and businesses) in poorly served areas to gain access to a faster broadband ISP network.

Broadband ISP KCOM Hands Out First Digital Inclusion Grants

19th Apr, 2024 (0 Comments)

Hull-based broadband ISP KCOM, which is building a Fibre-to-the-Premises (FTTP) network across East Yorkshire and Lincolnshire in England, has named the first three winners of their Digital Inclusion Grants. The provider offers up to £25k to projects and organisations that are aimed at improving lives in communities across the region.

Vodafone Expands 4G Mobile to 200 UK Rural Locations via SRN

19th Apr, 2024 (1 Comment)

Mobile operator Vodafone has issued a brief update on their progress under the £1bn Shared Rural Network (SRN) project, which reveals that it has now deployed 4G (mobile broadband) network services to a total of 200 rural sites in England, Scotland, Wales, and Northern Ireland (up from 57 a year ago).

Former Giganet UK Broadband Customers Suffer Cancellation Woes

19th Apr, 2024 (5 Comments)

Some of Giganet’s former customers have this week complained that they’ve suffered incorrect billing and cancellation problems after switching away to a different broadband ISP on Openreach’s UK network, which should normally be a smooth and largely automated migration process.

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Zayo Group Appoints Colman Deegan as New CEO for Europe

19th Apr, 2024 (0 Comments)

The Zayo Group, which runs a large high-capacity metro and long-haul fibre optic network with global reach, has today announced that they’ve appointed industry veteran Colman Deegan to be the Chief Executive Officer (CEO) of Zayo Europe.