Giffgaff’s full fibre broadband plans now available to 4.2 million UK homes
Mobile operator and internet provider giffgaff, which is gradually making their new full fibre (FTTP – XGS-PON) broadband packages available to UK consumers via nexfibre’s and Virgin Media’s networks (here and here), has revealed that they’ve increased their serviceable footprint to 4.2 million homes and rising.
Just to be clear, this reflects the c.2.6 million premises covered by nexfibre’s full fibre network and also some of the premises that Virgin Media are upgrading from their old Hybrid Fibre Coax (HFC) network to FTTP as part of the ongoing Fibre Up (Project Mustang) programme. The latest figure of 4.2m+ does however only represent a fairly mild increase from the 4m+ they reported in mid-June 2026.
A spokesperson for giffgaff said: “So far this year, we’ve increased our serviceable footprint to a whopping 4.2 million homes and counting. Whilst we’re unable to share a strict timeline or rollout schedule, due to many moving parts including construction work to enable fibre in more streets, we’ve been busy refining the service we offer and ensuring support is spot-on. We are still focused on being able to serve more homes.”
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New customers of the service typically pay from just £25 per month for 200Mbps (symmetric) speeds on a 24-month term, which rises to £32 for their top 900Mbps package. The packages off free setup, unlimited usage, an included wireless router and a pledge of “no mid-term price rises“. You can optionally take a shorter monthly (rolling) plan for just a few pounds extra. Automatic switching from Virgin Media to giffgaff should also soon become possible (here).
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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And yet, still not fixed VM -> GG if you have an active VM line it’ll show it not available, potentially losing them soo many potential customers who are looking for deals/offers for their contracts coming to an end, it’s like they are ran by VM with how long it takes them to fix this stuff? Isn’t OTS a requirement now?!
Here’s hoping Nexfibre/VM finally open up to other providers, I’d love symmetrical speeds and a fixed IP address and alas, looks like on Aquiss via Openreach I can only get one of those.
I’d be interested if it wasn’t for Giffgaff using eero routers
I’ve asked if you can use your own router, they say yes but in true VM style, they need you to have the Eero routers on hand for troubleshooting! I may be making a HUGE assumption here but surely if someone is technically minded enough to configure the router correctly to connect, they are really only going to be calling if something actually goes wrong with the connection. Also, are their staff so poorly trained they can’t troubleshoot the connection with another router connected! But, Virgin Media and their “technical support” LOL
Do Giffgaff use a separate ONT? When I was with Virgin (via nexfibre) it was an all in one device, the Hub 5x which was very restrictive.