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Businesses Call on Ofcom to Extend Auto Compensation for UK Broadband Outages

27th Aug, 2024 (5 Comments)

The British Chambers of Commerce (BCC), the Federation of Small Businesses (FSB) and Institute of Directors (IoD) have this week written to the UK telecoms regulator, Ofcom, in the hope of encouraging them to extend the automatic compensation scheme for consumer broadband outages to businesses. Easier said than done.

16 New UK Publicly Funded 4G Mobile Mast Upgrades Now Live

26th Aug, 2024 (3 Comments)

The next batch of four government-funded rural 4G (mobile broadband) mast upgrades have gone live in some of Britain’s most visited national parks, which forms part of the industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media).

Fibrus Get £100m Boost to Help Complete UK Full Fibre Broadband Build

26th Aug, 2024 (0 Comments)

Alternative network ISP Fibrus, which is deploying a new multi-gigabit speed Fibre-to-the-Premises (FTTP) broadband network across rural parts of Cumbria and Northern Ireland, has today announced that they’ve secured an additional £100m tranche of Senior Debt and are now “fully funded to complete” their roll-out plan for 500,000 UK premises.

Unchained ISP Launch CityFibre Based UK FTTP Broadband Packages

25th Aug, 2024 (8 Comments)

Leeds-based internet provider Unchained ISP appears to have recently complemented their existing range of Fibre-to-the-Premises (FTTP) packages on Openreach’s national network by launching a similar range via alternative network operator CityFibre, albeit with a few notable benefits.

CityFibre Must Improve How it Handles Full to Capacity UK FTTP Areas

24th Aug, 2024 (21 Comments)

A small number of customers trying to order a broadband package via ISPs on CityFibre’s new Fibre-to-the-Premises (FTTP) broadband network are finding, in certain locations, that the wholesale operator has been rejecting orders where their network is “at capacity“. This is despite continuing to list the same addresses as being available on their website.

FullFibre Ltd Launch 2.3Gbps Broadband Plans on its UK ISP Network

23rd Aug, 2024 (15 Comments)

Network operator FullFibre Limited (Fibre Heroes), which has already extended their open access Fibre-to-the-Premises (FTTP / XGSPON) broadband network to cover 380,000 UK premises (up from 339k in May 2024), have today made a faster 2.3Gbps (symmetric speed) tier available to their partner ISPs for consumers and businesses to take.

Education Focused UK ISP Talk Straight Acquires Internet4Schools

23rd Aug, 2024 (0 Comments)

A specialist broadband provider for the UK education market, Talk Straight (aka – Schools Broadband), has today announced that they’ve successfully completed the 100% cash acquisition of the share capital of E2BN Protex Ltd, trading as Internet4Schools.

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Complaints Raised Over UK Broadband ISP Onestream’s NordVPN Offer UPDATE

23rd Aug, 2024 (22 Comments)

Customers of Hampshire-based UK ISP Onestream, which sells broadband packages using Openreach’s national full fibre network, have criticised the provider after they claim to have been automatically opted-in to take a service from VPN firm NordVPN that indicated they could be charged an extra £4.95 per month if they don’t opt out.

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Mobile Operators Face Higher Rents for UK Masts on Rural Land

23rd Aug, 2024 (11 Comments)

A recent ruling by the Upper Tribunal (Lands Chamber) in London means that UK mobile and broadband operators will effectively have to pay landowners of rural greenfield mast sites significantly more to place their masts, with the typical rental for such sites being expected to rise from £750 to £1,750 per year.

The 4G Mobile Infill Project in Scotland Benefitted 2,211 Premises

22nd Aug, 2024 (3 Comments)

The Scottish Government (SG) has revealed that their £28.75m 4G Infill Programme (S4GI), which completed earlier this year (here) after spending several years improving mobile voice and data (broadband) coverage by building 55 new masts in remote rural areas, has benefitted 2,211 homes and businesses.

Government Appoints Interim Chair of Building Digital UK Agency

22nd Aug, 2024 (6 Comments)

The new Labour-led Government (DSIT) has this afternoon announced that they’ve appointed Hazel Hobbs to act as the “interim” chair of their broadband and mobile centric Building Digital UK (BDUK) agency, starting on 1st September 2024. She replaces Simon Blagden, who resigned “with immediate effect“ a month ago (here).

Three UK Quietly Ends Lifetime Free 200MB Mobile Data Reward SIM

22nd Aug, 2024 (14 Comments)

Mobile network operator Three UK has finally confirmed to ISPreview that they’ve withdrawn their old ‘Data Reward’ Pay As You Go (PAYG) plan for existing customers, which previously pledged that those who had already registered for it before 23rd May 2022 would “continue to receive … 200MB [of data] every month for life.”

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Telecoms Industry Commands 39% of Searches for UK Digging Work

22nd Aug, 2024 (0 Comments)

The LSBUD (Line Search Before You Dig) organisation, which offers an online asset search facility to UK civil engineering firms for underground pipes and cables, has published their annual Digging Up Britain 2024 report and revealed that telecoms remains the “most active industry” when it comes to searching before digging (39% of searches).

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Hiya – Spam Phone Calls Declined in the UK During H1 2024

22nd Aug, 2024 (6 Comments)

The latest H1 2024 data from caller ID verification firm Hiya, which also works with broadband ISPs BT (EE) and Virgin Media (O2) to help detect and block SPAM and fraud calls, has revealed that residents of the UK received only 3 spam calls per person each month (down from 4 at the same time last year) – one of the lowest rates in Europe.

Study Reveals State of Mobile Broadband Coverage in Ceredigion, Wales

22nd Aug, 2024 (7 Comments)

Mobile network analyst firm Streetwave has revealed that only EE (BT) and Vodafone UK were able to provide “Good Coverage” across more than 50% of Ceredigion’s road network in Wales. The data reflects the next batch of results from their work with Growing Mid Wales (GMW), which uses bin lorries to map local network (4G, 5G etc.) coverage and broadband speeds.

Sky UK Warn SD Box TV Customers – Upgrade Now or Face Cancellation in October

21st Aug, 2024 (20 Comments)

Customers of Sky’s (Sky Broadband) older Standard Definition (SD) TV service and devices (i.e. Digibox and Sky+ set-top-boxes) have been given a final warning to upgrade their service before October 2024 or face automatic cancellation. The warning appears to represent a slight delay on the original August 2024 deadline.

Fibreray Group Takes Control of UK Altnet Broadband ISP RunFibre

21st Aug, 2024 (0 Comments)

Alternative network operator and UK ISP RunFibre, which had been building a new Fibre-to-the-Premises (FTTP) network across rural parts of South Gloucestershire and North Wiltshire in England, has now been fully acquired by the Fibreray Group for an undisclosed sum. The operator is now looking toward an expansion of their gigabit broadband network.