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Virgin Media O2 See UK Broadband Users Fall to 5.71 Million as Nexfibre Ramps FTTP

26th Jul, 2024 (12 Comments)

The latest Q2 2024 results from Virgin Media (O2) have today been published, which reveals that they’re now home to 5,710,700 fixed broadband customers (down by -12.2k in Q2 2024 vs +5.3k in Q1) and built another 295,300 full fibre (FTTP) premises – mostly via nexfibre (up from 194k last quarter). Both VM and nexfibre now cover 5m premises via full fibre.

Which? Name ISP Virgin Media as Worst UK Telecoms Provider for 2024 UPDATE

26th Jul, 2024 (12 Comments)

Consumer magazine Which? have today named the winners of their annual Shoddy Awards 2024, which lists the companies that have done poorly through the year. Suffice to say that broadband provider Virgin Media picked up the award for “Worst Telecoms Company” due to “poor customer service and mid-contract price hikes“.

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CityFibre Make UK Broadband Engineers Available on Saturdays

25th Jul, 2024 (19 Comments)

Good news. Customers taking a residential or business broadband package from an ISP on CityFibre’s growing national Fibre-to-the-Premises (FTTP) network will now also be able to benefit from Saturday appointments for service repairs too, which will be handled just like the usual Monday to Friday (workday) slots.

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CityFibre’s Eastbourne FTTP Broadband Build Tops 30,000 Premises

25th Jul, 2024 (2 Comments)

Network operator CityFibre, which has so far extended their 2.5Gbps speed Fibre-to-the-Premises (FTTP) broadband ISP network to cover 3.6 million UK premises (3.3m RFS), has revealed that their £26m deployment in the coastal East Sussex town of Eastbourne has now reached 30,000 premises. But a firm completion date remains unclear.

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NOW Broadband Tops Ofcom Q1 2024 Table for UK Consumer Complaints

25th Jul, 2024 (8 Comments)

Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.

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Quickline Win Yorkshire and Lincolnshire Gigabit Broadband Rollout Contracts

25th Jul, 2024 (5 Comments)

The UK government’s £5bn Project Gigabit broadband rollout scheme has today awarded two new contracts – worth a combined £190m – to ISP Quickline, which will see them extend their 10Gbps capable full fibre (FTTP) network to almost 108,000 extra premises in hard to reach rural areas across Lincolnshire, the East Riding of Yorkshire and North Yorkshire.

Vodafone Tops 1.43 Million UK Broadband and 18.57M Mobile Customers

25th Jul, 2024 (12 Comments)

Mobile network operator and UK ISP Vodafone has today published their Q1 FY25 financial results, which reveals that their fixed broadband base grew again to total 1.427 million customers (up by 44k in Q1 vs 52k in the Q4 FY24) and their mobile base fell a bit to total 18.567 million (down by -71k in Q1 vs +66k in Q4 FY24).

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BT Group Extend FTTP Broadband Cover to 15 Million UK Premises

25th Jul, 2024 (17 Comments)

Telecoms giant BT Group have today posted a brief trading update to the end of June 2024, which reveals that Openreach added another 1 million premises (unchanged on the previous quarter) to the coverage of their full fibre (FTTP) broadband ISP network – delivering total coverage to 15 million. Take-up also held at a steady 34%.

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KCOM Expands FTTP Broadband Network into 2 New Villages

24th Jul, 2024 (1 Comment)

Macquarie-backed network operator and UK ISP KCOM, which is building a gigabit broadband network across East Yorkshire and Lincolnshire in England, has revealed that they’ve now expanded their full fibre (FTTP) service into the previously unannounced villages of Scotter and Brayton.

Connexin’s LoRaWAN Wireless Network to Connect Northumbrian Water Meters

24th Jul, 2024 (10 Comments)

Fixed wireless and UK broadband provider Connexin UK has signed a new deal that will see their Long Range Wide Area Network (LoRaWAN) being expanded to connect up to 900,000 of Northumbrian Water‘s smart meters across the North East, which is something they’ve already done in other parts of the country.

EE UK TV Customers Get Eurosport’s Olympics Coverage for Free

24th Jul, 2024 (2 Comments)

Broadband ISP and UK mobile operator EE (BT) has today announced that customers of their pay TV service will be able to access discovery+’s extensive coverage of the Olympic Games Paris 24, regardless of what package they’re on and “at no extra cost” until 12th August.

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Ofcom Improve UK Spectrum Sharing for Mobile and Wireless Broadband

24th Jul, 2024 (0 Comments)

The UK telecoms regulator, Ofcom, has today announced a series of improvements to their spectrum sharing framework, which among other things will “significantly increase the availability of spectrum” to help improve the performance and business models of using this to foster new types of 4G, 5G, wireless broadband and mobile services etc.

Andrews & Arnold Clash with Ofcom Over Broadband ISP Switching Woes UPDATE

24th Jul, 2024 (16 Comments)

The boss of UK ISP Andrews & Arnold (AAISP), Adrian Kennard, has written somewhat of a spicy open letter to Ofcom – highlighting both their concerns with the preparedness of the organisation (TOTSCo) overseeing development of the new broadband provider switching system and with the regulator’s own “lack of response” to this.

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Study Finds No Mobile Operator in Powys Surpasses 50% for Good Coverage

24th Jul, 2024 (7 Comments)

Mobile UK network analyst firm Streetwave has published the first results from their work with the Growing Mid Wales (GMW) programme, which uses bin lorries to map local network (4G, 5G etc.) coverage and broadband performance. Overall, none of the mobile operators provided “Good Coverage” across more than 50% of Powys’ road network, but EE does come top (49%).

Devon and Somerset UK Re-opens 4G Mobile Boost Scheme

24th Jul, 2024 (6 Comments)

The Connecting Devon and Somerset (CDS) project in England has re-opened their Mobile Boost Voucher Scheme (MBVS) after receiving £430,000 of fresh funding. The scheme works to improve rural 4G mobile (mobile broadband and voice) availability by offering vouchers (up to £1,300) to help deploy indoor signal boosters or repeaters.

ISP Brsk Boost Broadband Speed of Entry Level UK Plan to 150Mbps

24th Jul, 2024 (0 Comments)

Full fibre operator and broadband ISP Brsk, which now covers 573,050 UK premises (RFS) with their FTTP network and is in the process of being merged into Netomnia (here), will today boost the speed of their entry-level ‘BetterNet100‘ package from 100Mbps to 150Mbps (symmetric) at no extra cost for new customers.

Full Fibre UK ISP Hyperoptic Launch New Zyxel Broadband Router UPDATE

23rd Jul, 2024 (15 Comments)

City-focused broadband ISP Hyperoptic, which has so far extended their full fibre (FTTP/B) network to cover “more than” 1.73 million homes and 340,000 customers in parts of 64 UK towns and cities, has this afternoon informed ISPreview that they’re launching a new router – a branded version of the Zyxel EX3301.