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Zzoomm – FTTP Broadband Take-up Exceeds 15 Percent in More UK Towns

Friday, Oct 25th, 2024 (11:12 am) - Score 1,200
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Oxfordshire-based network operator and ISP Zzoomm, which have built a 2Gbps full fibre broadband network to cover 202,000 premises (RFS) in England, has today reported that another four of its newer towns have passed the 15% market penetration mark (Penistone, Sherburn-in-Elmet, Sandbach, High Green & Chapeltown).

The operator’s network, which is home to over 30,000 customers (15%+ take-up), is currently available across parts of around 29 market towns and small urban communities in Berkshire, Oxfordshire, Herefordshire, Yorkshire, Staffordshire, Wiltshire and Cheshire. Zzoomm originally planned to cover 1 million premises across 85 UK towns by the end of 2025, but the difficulties of raising fresh capital recently forced their build to stop (here and here), although growth via mergers and acquisitions is still being actively explored (here).

NOTE: The network operator is supported by a total of £224m in capital = £100m debt via banks (here), £12m from private investors (“big chunk” of that comes from Matthew Hare) and £112m via Oaktree Capital (here).

In the meantime, Zzoomm has switched to focus on growing their customer base, and the rate of network take-up naturally tends to accelerate once it’s no longer being suppressed by an active build phase. This is one of the reasons why we’ve been seeing a surge in their take-up over recent months.

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For example, Zzoomm have already passed the 20% mark in several locations (e.g. Sandhurst and Crowthorne, Shiplake, Northallerton, Hereford, Stokesley & Great Ayton and Thirsk), which is a positive sign for network operators. The latest news is that they’ve also gone past the slightly lower 15% figure in Penistone, Sherburn-in-Elmet, Sandbach, High Green & Chapeltown.

This rapid growth in market penetration has been achieved on network builds that were completed only 5 months ago in Penistone and 9 months ago in Sherburn-In-Elmet, High Green & Chapeltown.

Matthew Hare, CEO of Zzoomm, said:

“Despite these four towns only having our network build finished a few months ago, we are seeing a very rapid take-up. This is a reflection of our premier service that meets our customers’ needs and our standout marketing and sales teams plus customer and field service operations.

One of the most recent customers from Penistone commented ‘With Zzoomm, you’ll experience the speed and reliability of full-fibre broadband at its best. Say goodbye to sluggish downloads and long wait times — this is a broadband service that keeps up with your lifestyle.”

Customers who take their residential service typically pay from £32.95 per month for an unlimited 200Mbps (symmetric speed) package on a 12-month term with an included router and installation, which goes up to £54.95 (normally £64.95) if you want their top 2Gbps tier or £29.95 (usually £39.95) for 1Gbps.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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Comments
13 Responses

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  1. Avatar photo FA says:

    LOLL stop with these media releases about penetration ZZoomm!!

    1. Avatar photo Anonymouse says:

      It’s no surprise they’re pumping them out. Questions is, why is Mark posting them all!!

    2. Mark-Jackson Mark Jackson says:

      That is the job – this is a technically niche site dedicated to such things. I wish all network operators would provide this kind of data, but sadly they don’t, and we often moan about that. Of course, if a story doesn’t interest you, just skip it. Easy.

    3. Avatar photo Ad47uk says:

      I think it is good, because it gives me an idea how the company I am using for my broadband is doing. I am pleased they are doing okay.

      It would be nice if all altnets would give the same info, so other people know.
      No one cares about Openreach we all know they are doing ok as they have the advantage over altnets, the altnets that some people on here would love to fail. Just so their shares will rise in BT.
      Awful excuse of a company.

    4. Avatar photo Witcher says:

      ‘No one cares about Openreach’

      Then makes two comments on here in quick succession on articles nothing to do with Openreach taking a dig. They seem to live rent-free in your head, AD.

    5. Avatar photo MissTuned says:

      I don’t find this release about penetration in Penistone amusing in the slightest.

  2. Avatar photo John says:

    Every single cityfibre article = they cant deliver

    Every single netomnia article = why dont they cover my home

    Every single zzoom article = hey guys please notice us we sold a bit more

  3. Avatar photo Bob says:

    The market is overcrowded and 15% in my view is not commercially viable longer term. Can they drive up market penetration to a viable level? That probably remains to be seen, I suspect the odds are against then as there is to much competition

    1. Avatar photo Cognizant says:

      So what ISP do you run, and what percent penetration are you expecting?

    2. Avatar photo Ad47uk says:

      @Cognizant, I think he is a BT/Openreach fan boy, like a lot of those that posts here they would love the alt nets to fail, just like BT would.

      Yes, the Alnets all most of them will have an uphill struggle, certainly when you got Openreach having such a large network and a lot of people already bing on it on FTTC, so it is so easy for to get these people well some of these people to change to FTTP.
      This is the advantage Openreach/BT have.

      openreach should have been government owned, it should never have been privatised in the first place, but that is done and dusted now.

      I want competition, but fair competition, like when MS have Mobile windows, I wanted it to succeed, I would never have it, but it was another choice. The same with mobile phone networks, when Orange and T-Mobile went into one, that was a bad idea, the same if Vodafone and three merges, giving less choice.

      Many parts of the country, including where I live, have never had the chance of another network, we had Openreach and that was it. That was one of the reason i jumped to a wireless network years ago, also because it promised faster speeds than the mealy 3Mb/s I had with ADSL and more reliable. Which it was for most of the contract, and then they could not cope, which is why I changed to FTT as that was up and running by then.
      Believe me, if the wireless service was better, and if they had kept going, I would still be using them now.

      Fed up with the pro-BT on this site. We need companies like zzoomm, otherwise we will be slaves again to Openpreach and their awful network

    3. Avatar photo The Facts says:

      Ad47uk – How is the Openreach network ‘awful’? The altnets have had 35 years to cover the UK.

    4. Avatar photo Ad47uk says:

      @The Facts. I should have said the company is awful, not the network. But saying that, Openreach only updated their network because they had to, or it cost them more not to.
      You are right, Altnets could have started years ago, I presume the technology then was more expensive than it is now, or maybe with BT being the monster company it is they did not think they could compete.
      Even now BT/Openreach seems to get supported by government and councils, for new builds, more than the Alt nets.

      I am glad we have competition, I don’t understand why so many on here want it to vanish unless they have shares in BT or Work for BT.

      I work for a supermarket, but I don’t care if others open, I have a. choice of where to shop. I am pretty sure the store I work in will still make plenty of money.
      I don;t shop a lot where i work, only basic stuff I need before I go home.

  4. Avatar photo MikeP says:

    @”The Facts” (sic). If you want to see how the Openreach network is awful, come here. Many properties on 3.5Km+ copper. No plans at all for FTTP (FTTC wouldn’t be viable, one BDUK cab on the exchange, all lines were EO prior to its installation).
    ofc, on that sort of run there are loads of joints and you can guarantee noisy lines when it rains – or more often once they start to dry out after the rain.
    Until peeps started getting Starlink, many of the cable routes were fully in use (at least for decent pairs) as evidenced by my pair getting stolen one Friday before a bank holiday weekend. It took the best part of a day and a half’s work for a new pair to be traced back for me.
    Basically, huge swathes of the network are under-invested, and BT refuse to do anything unless they get ultra-cheap capital from the state. Need I say more?
    Oh, and us, with no choice but copper, are now paying more to pay for FTTP to be installed elsewhere. And Ofcom let them get away with it.

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