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Ofcom to Only Conduct UK Customer Service Surveys Every 2 Years

15th Jun, 2023 (8 Comments)

Earlier this month the UK telecoms regulator, Ofcom, proposed to stop publishing its annual summary of fixed home broadband ISP speeds (here). But they’ve today followed that by proposing to also reduce the frequency of their Comparing Customer Service (CCS) tracker surveys to every other year.

ISP EE UK Launch 1.6Gbps Full Fibre Broadband Plan and WiFi 6 Router

15th Jun, 2023 (76 Comments)

Broadband ISP and mobile operator EE (BT) has today, as previously leaked (here), announced the soft launch of the UK’s first 1.6Gbps Fibre-to-the-Premises (FTTP) package on Openreach’s network and the supporting introduction of a new Wi-Fi 6 capable Smart Hub Plus (Smart Hub 3) router and other kit.

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New UK Ad Rules to Tackle Mid-Contract Broadband Price Hikes UPDATE2

15th Jun, 2023 (22 Comments)

The UK Committees of Advertising Practice (CAP and BCAP) – sister bodies to the Advertising Standards Authority (ASA) – have today set out new guidance for how broadband ISPs and mobile operators should communicate mid-contract prices hikes to consumers, which will make such policies clearer and more transparent.

Telcom Group Boost UK Full Fibre Build with IP Infusion Solutions

15th Jun, 2023 (0 Comments)

Manchester-based network operator and ISP Telcom Group (ClearFibre, WeFibre, HyperCity etc.), which via its sub-brands is building various 10Gbps capable “full fibre” broadband and Ethernet networks across the Midlands and North West of England, has chosen solutions from IP Infusion to help upgrade their network.

BDUK Change Stalls One of B4RN’s Rural FTTP Builds in Cumbria UPDATE

14th Jun, 2023 (13 Comments)

Residents in the Eden Valley (Cumbria) villages of Warcop, Sandford, Coupland Beck, Bleatarn and Ormside have been left angry after the Government’s Building Digital UK (BDUK) agency, which had been due to supply gigabit vouchers to help them get a new full fibre (FTTP) network installed, put their project into limbo.

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Vodafone and Three UK Sign Agreement for Mobile Mega Merger

14th Jun, 2023 (73 Comments)

Mobile network operators Vodafone and Three UK (CK Hutchison) have today confirmed that they’ve reached a formal merger agreement, which is said to be worth an estimated £15bn and will see the former party owning a 51% slice of the business (CKH will hold 49%). But they’ll still have to satisfy the regulators, and that may require concessions.

Zzoomm FTTP Broadband Goes Live in Bewdley, Worcestershire

14th Jun, 2023 (1 Comment)

Network builder and UK ISP Zzoomm has today announced that the first customers in the Worcestershire (England) town and civil parish of Bewdley are now able to connect to their new gigabit-capable Fibre-to-the-Premises (FTTP) infrastructure, although the same area is also being targetted by Openreach and FullFibre Limited.

Openreach Trial G.fast Broadband DLM Tweak to Improve Speeds UPDATE

14th Jun, 2023 (25 Comments)

Openreach has notified UK ISPs of an upcoming trial on their hybrid-fibre G.fast based “ultrafast broadband” (100Mbps+) products (including SOGFAST), which looks as if it will attempt to improve line performance by establishing the “most effective” Dynamic Line Management (DLM) thresholds.

Labour MP Stephanie Peacock sees Hyperoptic team in Pimlico

Hyperoptic’s Anti-Mid Contract Price Hikes Campaign Backed by Labour

14th Jun, 2023 (15 Comments)

The UK Labour Party’s Shadow Digital Minister, Stephanie Peacock MP, has this week given her support to full fibre broadband ISP Hyperoptic in its ongoing campaign to stop mid-contract price rises by rivals, which often increases consumer prices well above the current level of inflation (hikes of 13-15% hit many consumers earlier this year).

Survey Claims 19% of UK Mobile Users Have Never Changed Network

14th Jun, 2023 (15 Comments)

A new survey conducted by Opinium with 2,000 UK adults, which was commissioned by Sky Mobile (vested interest), has found that 19% of UK mobile phone users have never changed their network operator, while 28% haven’t switched for more than 5 years and could thus potentially be missing out on over £100 every year in savings.

ISP Home Telecom Joins F&W Networks UK FTTP Broadband Network UPDATE

13th Jun, 2023 (1 Comment)

Broadband ISP Home Telecom has signed a new partnership that will enable them to harness F&W Networks‘ new gigabit-capable Fibre-to-the-Premises (FTTP) network, which already covers 335,000 premises across the UK (not all are Ready for Service) and aims to reach 1 million premises by 2025.

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Colt Completes New Dark Fibre Link via the Channel Tunnel

13th Jun, 2023 (7 Comments)

Colt Technology Services has confirmed the completion of a new multi-Terabit speed capable Dark Fibre (G.652D/G.657) cable along the Channel Tunnel, which runs between the UK (Folkestone, Kent) and France (Coquelles, Pas-de-Calais) under the English Channel sea.

KCOM Build FTTP Broadband to Rural Village of East Cottingwith

13th Jun, 2023 (12 Comments)

Hull-based UK broadband ISP KCOM, which is currently extending their gigabit-capable Fibre-to-the-Premises (FTTP) network across more of East Yorkshire and Lincolnshire (England), has added the small rural East Yorkshire village of East Cottingwith (population of around 350) to their coverage.

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Openreach Tight Lipped on Proposal for UK EV Chargers Next to FTTC Cabs

13th Jun, 2023 (43 Comments)

Network access provider Openreach has declined to elaborate on a recently revealed proposal from their CEO, Clive Selley, which confirmed that the UK broadband giant was “exploring whether it’s practical” to deploy public EV chargers next to some of their 90,000 or so FTTC (VDSL2) street cabinets.

Mobile Network Builder BAI Communications Shifts Global HQ to UK

13th Jun, 2023 (2 Comments)

Mobile infrastructure firm BAI Communications (BAI), which is in the process of rebranding to Boldyn Networks (here) and has deployed several “neutral host” style 4G and 5G mobile broadband networks in the UK (i.e. mobile operators buy access via wholesale), has announced that they will establish their new global HQ in London.

Starlink Expands UK Coverage to Include All of Remote Shetland

12th Jun, 2023 (8 Comments)

Good news. After very recently remarking on another story that Starlink’s Low Earth Orbit (LEO) based mega constellation of ultrafast broadband satellites still didn’t cover the whole of Shetland in North Scotland, the network coverage has now grown to cover the whole island.

UK Gov Updates on Rural Satellite Broadband Trial and New Pilots UPDATE

12th Jun, 2023 (13 Comments)

The Government has revealed some new details about their previously announced trial (here) to deliver “high-speed broadband” via Satellite ISP solutions to Shetland. At the same time, they’ve also launched a new Smart Infrastructure Pilots Programme (SIPP) and signed a Memorandum of Understanding (MoU) on Telecoms Diversification with Australia.