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Articles for Category Tag - O2

Virgin Media O2 Aims to Reach 50 Percent of UK with 5G in 2023

15th February, 2022 (13 Comments)

Mobile operator O2 (Virgin Media / VMO2) has today pledged to extend their ultrafast 5G (mobile broadband) network coverage to reach 50% of the UK’s population in 2023 (not to be confused with geographic coverage). At the same time, they’ve also revealed that their 5G network already reaches 64% of London’s population.

Virgin Media O2 UK Moves to Cancel Vodafone Mobile Deal UPDATE

13th February, 2022 (35 Comments)

A new newspaper report today states that Virgin Media (VMO2) has moved to cancel their 5-year Mobile Virtual Network Operator (MVNO) agreement with Vodafone UK, which was signed prior to the £31bn merger with O2 and replaced a prior MVNO deal with EE (BT).

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First Ever Independent 4G Coverage Map of Newcastle and North Tyneside

10th February, 2022 (11 Comments)

Technical UK consultancy firm FarrPoint has just created something rather special – the “first ever” independent 4G mobile (broadband) coverage map of Newcastle and South Tyneside. The study was designed to “comprehensively” map out the region’s mobile phone “not spots” in order to help the local authority to improve connectivity.

Study of 5G Broadband Speeds and Availability in 16 UK Cities

9th February, 2022 (22 Comments)

Mobile testing firm RootMetrics (Ookla) has today published a new H2 2021 summary of 5G based mobile broadband performance and availability across the United Kingdom, which reveals how each of the primary network operators – EE (BT), Vodafone, Three UK and O2 (VMO2) – performed across 16 of the biggest metro cities.

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Ofcom Shames UK ISP TalkTalk and Shell in Q3 2021 Complaints Study

8th February, 2022 (10 Comments)

Ofcom has today published their latest Q3 2021 (calendar) consumer complaints study, which identified both TalkTalk and Shell Energy as the providers that attracted the most gripes for fixed broadband services, while TalkTalk also took flak for landline phone services and iD Mobile came top for Mobile moans.

Virgin Media O2 UK to Create 200 New Apprenticeship Roles

7th February, 2022 (0 Comments)

Broadband ISP, pay TV and mobile giant Virgin Media (VMO2) has announced that they intend to mark National Apprenticeship Week (7-13 February 2022) by creating more than 200 new apprenticeship roles across the UK in 2022. The move comes after BT pledged to recruit over 600 apprentices and graduates this year.

Mobile Operator Truphone Signs UK MVNO Deal with BT for EE UPDATE

1st February, 2022 (3 Comments)

Global-focused mobile operator Truphone, which is based in London, has today signed a new 5-year agreement with BTWholesale to use their Mobile Virtual Network Operator (MVNO) services, which will enable them to harness EE’s national 4G and 5G network. But it could mean another network swap for UK customers.

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Virgin Media O2 UK Reportedly Seeks Funding for FTTP Rollout

30th January, 2022 (27 Comments)

A number of reports have today claimed that Virgin Media (O2), alongside merger parents Telefonica and Liberty Global, will this week begin deeper discussions with the hope of securing investment for a new Joint Venture (JV) to fuel their long-held ambition to cover millions of additional UK homes with full fibre broadband.

Svella Connect Takes Over NMCN’s Virgin Media Rollout Contract

28th January, 2022 (5 Comments)

CityFibre wasn’t the only fibre broadband operator to be impacted by last year’s collapse of UK civil engineering firm NMCN (here), with ISP Virgin Media (VMO2) also being impacted. The good news is that Svella Connect, which acquired NMCN’s old business, has now completed the transfer of related contracts with Virgin.

Credit Suisse Predict 90 Percent UK Full Fibre Coverage for 2025

26th January, 2022 (17 Comments)

A recent report from banking giant Credit Suisse has estimated that Fibre-to-the-Premises (FTTP) broadband networks will cover 90% of the UK by 2025. The country was also found to be the “most attractive market” for incremental investment in such networks, thanks to “strong build momentum and interest” in faster broadband.

Tesco Mobile, Sky Mobile and GiffGaff Top for UK Customer Satisfaction

25th January, 2022 (10 Comments)

The Institute of Customer Service has today published their latest biannual UK Customer Satisfaction Index (Jan 2022), which saw Tesco Mobile, Sky Mobile and giffgaff all managing to make the UKCSI’s ranking of the top 50 organisations – the only telecommunications providers to make the cut.

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Virgin Media O2 UK Starts Trial to Tackle Vandalised Cabinets

24th January, 2022 (15 Comments)

A new 6-month long trial has been launched by broadband ISP and mobile operator Virgin Media (VMO2) in the City of York, which will see the provider working alongside the city council to repaint vandalised street cabinets and bring them back to their original state.

RootMetrics Benchmarks the Best UK Mobile Networks in H2 2021

19th January, 2022 (10 Comments)

Mobile testing firm RootMetrics, which was recently gobbled by Ookla (here), has today published their latest H2 2021 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again awards the top spot to EE (BT), with Vodafone being the runner-up.

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Big UK Broadband ISPs Can Now Confirm Huge 2022 Price Hikes

19th January, 2022 (38 Comments)

The Office of National Statistics has today published the latest UK inflation figures, which sees the Consumer Price Index (CPI) hit 5.4% and the Retail Price Index (RPI) reach 7.5%! Many of the country’s biggest broadband ISPs base their annual price rises off the figure published in January, thus we now know how huge the hit will be.

Virgin Media O2 UK Commits to Retain Free EU Mobile Roaming

9th January, 2022 (37 Comments)

Customers of O2 and Virgin Mobile (VMO2) may be pleased to learn that the mobile operator has just said they “will not be reintroducing roaming fees in Europe.” The move is likely to afford them a distinct competitive advantage for travellers over rivals at EE (BT), Three UK and Vodafone, where inclusive EU roaming is due to end (example).

Vodafone UK and EE Delay Reintroduction of EU Roaming Charges

6th January, 2022 (31 Comments)

Mobile operators Vodafone and EE (BT) have moved to mildly delay the planned reintroduction of EU roaming charges, which will eventually see most customers being charged £2 per day to use their UK allowances (calls, texts and data / mobile broadband) across related countries. Previously, you could do this at no extra cost.

Virgin Media Hits UK Broadband and Mobile Users with Price Hike

4th January, 2022 (70 Comments)

Customers of broadband ISP Virgin Media UK, including those on Virgin Mobile, are starting to receive a new notification that informs them of a forthcoming price hike to their fixed line broadband, phone, TV and or mobile services, which for example will see the average price of their cable services increase by £4.70 from March 2022.