Home » UK ISP News Archive » Article Tag: O2 (668 Posts)

Articles for Category Tag - O2

Parliament UK Building at Dusk in London 2021

Gov Pressures UK ISPs and Mobile Operators on Cost of Living

22nd June, 2022 (51 Comments)

The UK government, which wants to be seen as at least trying to do something about the cost of living crisis, has reportedly summoned bosses from most of the major mobile and broadband providers to Downing Street next week. Seemingly in the hope of finding more ways to help those who may be struggling to pay their bills.

wireless mobile network operator uk mast and spectrum

Court Ruling Brings Clarity to UK Telecoms Disputes Over Rents and Wayleaves

22nd June, 2022 (0 Comments)

The UK Supreme Court has today handed down three judgements related to the contentious issue of land ownership and rent reductions on mobile masts, such as those that may occur when mobile and fixed wireless broadband operators (EE, Three UK, O2 and Vodafone etc.) attempt to upgrade an existing site.

Giffgaff UK Slash Mobile Data Allowance on Free EU Roaming

21st June, 2022 (42 Comments)

Mobile operator giffgaff has today followed Tesco Mobile’s recent, if controversial, decision (here) to end free EU roaming for UK customers by announcing a huge 75% reduction in inclusive data roaming (mobile broadband) from 20 GigaBytes (GB) to just 5GB, as well as rates of 10p per MegaByte (MB) beyond that.

Tesco Mobile UK Does U-turn to Reintroduce EU Roaming Fees

21st June, 2022 (34 Comments)

Customers of mobile operator Tesco Mobile have been left shocked and disappointed after the operator quietly updated their Terms & Conditions on 16th June 2022, which means that new or upgrading subscribers will no longer be able to benefit from free EU roaming – effective from 1st January 2023.

£25 Missed Appointment Fee Angers Virgin Media UK Customers UPDATE

20th June, 2022 (25 Comments)

Customers of fixed broadband ISP Virgin Media UK (VMO2) reacted angrily over the weekend after several newspaper reports (e.g. Mirror) criticised the provider for its so-called “doorbell tax“, which hits you with a £25 one-off charge if their engineers show up for a scheduled appointment and nobody answers the door.

Virgin Media Business UK Hitron CHITA Router

Virgin Media O2 Business UK Launch Faster Broadband Plans UPDATE

9th June, 2022 (11 Comments)

Broadband ISP Virgin Media Business (VMO2) has today replaced their old “Voom” packages for small business customers with a new range of service speeds, which includes the long-awaited introduction of a new 1Gbps (Voom Fibre) tier at the top of their line-up.

Virgin Media O2 Mobile and Broadband Users Gobbled 39bn GigaBytes of Data

1st June, 2022 (4 Comments)

Customers of both Virgin Media and O2’s (VMO2) UK mobile and fixed broadband ISP networks have, since 1st June 2021 (the date their merger completed), used a total of 39 billion GigaBytes (GB) of data over the past year, with mobile users also totalling 116 billion minutes (equivalent to a call lasting 220,000 years).

Greggs and Virgin Media O2 UK Gift Free Mobile Data to Families

31st May, 2022 (11 Comments)

British bakery chain Greggs has teamed-up with O2 (VMO2) to trial a new scheme, which aims to help more than 255,000 people get connected by the end of 2023 – partly by supplying 15GB of “free mobile data” (mobile broadband) connectivity to families in need (supported via the Greggs Hardship Fund).

Virgin Media O2 Launch New UK Sustainability Strategy

25th May, 2022 (6 Comments)

Broadband ISP and mobile operator VMO2 (Virgin Media and O2) has today published their new Better Connections Plan, which sets out how their will help to improve the environment and reduce waste through more recycling of devices and various other changes.

video games and multiplayer internet networks

Virgin Media O2 UK Sees Record Mobile Data Traffic on Sunday

24th May, 2022 (0 Comments)

Customers on the VMO2 (Virgin Media and O2) mobile network are said to have seen the operator’s “highest ever data traffic peak” (mobile broadband) on Sunday afternoon, which was driven by the frenetic final showdown matches of the football Premier League.

Ofcom UK to Let O2 and Vodafone Use Existing Bands for 5G

20th May, 2022 (20 Comments)

The UK telecoms regulator, Ofcom, have today proposed to update certain licences held by mobile operators Vodafone and O2 (VMO2) – including for the 900MHz, 1800MHz, 2100MHz and 2.6GHz bands. The move is designed to enable the deployment of newer technologies, such as ultrafast 5G broadband services, into the bands.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

Virgin Media O2 Business UK Prep 1Gbps Broadband Package UPDATE2

17th May, 2022 (12 Comments)

Small business customers of broadband ISP Virgin Media Business (VMO2) may be pleased to note that their long wait for the operator to finally launch a 1Gbps (Voom Fibre) package may be about to end. The provider has just started inviting existing subscribers on their slower tiers to take a new gigabit plan.

Virgin Media O2 Begin UK FTTP Upgrade Project as Customers Fall

11th May, 2022 (55 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have today published their combined results for Q1 2022, which confirms that their plan to upgrade existing Hybrid Fibre Coax (HFC) network areas with Fibre-to-the-Premises (FTTP) technology has now begun. But their fixed line broadband base took a hit.

Mobile UK Local Authority Digital Champions

Mobile UK Calls on Government to Fund Local Digital Champions

10th May, 2022 (2 Comments)

The Mobile UK trade body, which represents operators including Three UK, EE (BT), O2 (VMO2) and Vodafone, has today published a new report that calls on the Government to put funding behind the establishment of Digital Champions at local authority level to help coordinate the mobile and broadband infrastructure rollout.

Consumers-Complaints-for-Ofcom-UK-via-Smartphone

Shell Energy Takes Flak in Q4 2021 Study of UK Broadband Complaints

27th April, 2022 (8 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

Smarty Named the Best UK Mobile Operator in Which? Survey

23rd April, 2022 (22 Comments)

Consumer magazine Which? has just published the results of its latest survey, which claims to reveal the best and worst UK mobile operators. Overall the four primary operators – O2 (VMO2), EE (BT), Vodafone and Three UK – were “outperformed” by smaller virtual networks, such as Smarty, Giffgaff, Tesco Mobile and Sky Mobile etc.