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Articles for Category Tag - O2

 
o2 uk mobile sim

12th October, 2024 (0 Comments)

A small but growing number of O2 UK’s (Virgin Media) mobile customers have reported that the operator has assigned an Internet Protocol v6 (IPv6) address to their connections, although in most cases the IP address itself is not fully functional (certainly doesn’t work on data / mobile broadband connections).

virgin media uk engineers jacket

11th October, 2024 (1 Comment)

Broadband ISP Virgin Media (O2) has issued a brief update on the gradual roll-out of “Smart Support”, which is a new service that aims to boost the reliability of internet connections by proactively identifying and tackling issues remotely at no extra cost. Some 200,000 customers have now benefitted from this (up from 50k in July), with 150k more to join by the end of 2024.

Virgin Media O2 UK Hub 5 Router

11th October, 2024 (5 Comments)

Broadband, TV and phone provider Virgin Media (O2) this morning claims to have become the first major UK telecoms provider to enable digital payment systems, Apple Pay and Google Pay, for recurring contract payments. The hope is that this will provide a “convenient alternative to traditional direct debits“.

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banned from the internet cross

9th October, 2024 (8 Comments)

The UK Advertising Standards Authority (ASA) has today banned a series of website-based adverts for major broadband ISPs and mobile network operators, including BT, EE, Plusnet, TalkTalk, O2 and Virgin Media, after the way they all presented their annual mid-contract price hikes was found to be “misleading“.

Smartphone-with-finger-touching-wifi-signal-showing-on-display-Copilot-for-MJ-on-100524

7th October, 2024 (16 Comments)

Mobile network provider giffgaff, which is a Mobile Virtual Network Operator (MVNO) on O2’s platform in the United Kingdom, has announced the completion of their effort to deploy two long awaited new service features – Wi-Fi Calling and 4G Calling (VoLTE). This process originally began during the spring (here).

4th October, 2024 (25 Comments)

Some of ISPreview’s readers have spotted that internet provider Home Telecom, which is part of the wider Telecom Acquisitions (TAL) group that also has an established strategic partnership with TalkTalk, appears to be selling broadband plans that are “Powered by Virgin Media” (VMO2). But seemingly only in FTTP areas that have been built for nexfibre.

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Rural-mobile-mast-side-on-hill-123RF-98872692

4th October, 2024 (11 Comments)

The Nottinghamshire County Council (NCC) in England has published some of the initial results from a project it undertook with Birmingham City University (BCU) and other local authorities, which mapped 4G and 5G mobile (mobile broadband) coverage in the County – helping to reveal areas of both poor and no signal.

3rd October, 2024 (6 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) has today announced that they will open a new office within the business community at Maxim Park in Lanarkshire (Scotland) during early 2025, which will ultimately become home to around 350 employees that are currently based at their Bellshill office in the same region.

Lutz-Schuler-CEO-of-Virgin-Media-O2-UK

26th September, 2024 (0 Comments)

The Chief Executive Officer (CEO) of broadband and mobile giant Virgin Media and O2 (VMO2), Lutz Schüler, has today announced that he will be temporarily stepping back from his role following a diagnosis of prostate cancer. The operator’s current CFO, Patricia Cobian, will step into his role for the next 4 to 8 weeks.

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northern ireland map uk simplified

25th September, 2024 (1 Comment)

The Northern Ireland Assembly yesterday met to debate the need for improvements in rural mobile coverage, which among other things highlighted problems with “major delays in the planning process” for approving new 4G / 5G masts, the need for greater infrastructure sharing and question marks over what impact the barrier busting task force has actually had.

opensignal_app_logo

25th September, 2024 (7 Comments)

Crowdsourced benchmarking firm Opensignal has today published their latest Mobile Network Experience Report for H2 2024, which examines the 4G and 5G (mobile broadband) services of all four primary networks – EE, Vodafone, O2 and Three UK – to find which delivers the best performance. Overall, EE scooped 10 out of 14 awards.

O2-Mobile-Engineers-on-Stirling-Mast-PR-100424

23rd September, 2024 (13 Comments)

The business division of mobile network operator O2 (Virgin Media) has today confirmed that, as part of their plan to switch-off 2G and 3G services across the United Kingdom, they’ll also be withdrawing inbound roaming services on both of those older mobile networks from 1st October 2025.

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Gold Award Trophy Held in Hand 123RF - 166249402

20th September, 2024 (3 Comments)

The annual Mobile Industry Awards event for 2024 was held last night at the Royal Lancaster in London, which among other categories saw Sky Mobile being named the ‘Best MVNO‘ (virtual) operator, while EE won the ‘Retailer of the Year‘ and VOXI’s GenAI Chatbot was named ‘Innovation of the Year‘.

Virgin Media O2 UK Hub 5 Router

17th September, 2024 (22 Comments)

Broadband ISP Virgin Media (O2) has revealed that 18% of respondents to one of their consumer surveys still “break the golden rule” by switching their Hub (router) off overnight. This might save a tiny bit of electricity, but it may also “prevent overnight software updates” (e.g. router firmware or other devices) from being applied – that could have unintended consequences.

16th September, 2024 (15 Comments)

Customers of UK broadband ISP Virgin Media (O2), specifically those who may own one of their legacy WiFi Booster devices – also called Powerline Boosters, should remain vigilant after a number of users reported that their units had failed after sparking and smoking. A tiny number of users even alleged that the units caught fire.

mobile network masts four uk 3g 4g 5g

12th September, 2024 (5 Comments)

The UK telecoms regulator, Ofcom, has today published its first report on the progress of the £1bn industry-led Shared Rural Network project (i.e. extending 4G mobile (broadband) to cover 95% of the UK by the end of 2025), which confirms that Three UK is the only mobile operator to miss the first coverage target for Partial Not-Spot (PNS) areas.

Nexfibre-Q2-2024-FTTP-Build-UK-Progress-Map

11th September, 2024 (2 Comments)

Network operator nexfibre, which shares some of their parentage with retail ISP partner Virgin Media (VMO2) and has so far extended their FTTP broadband network to over 1.3 million premises, has today announced a new partnership with charity, UK Youth, to connect “as many as 1,000 youth centres across the UK” to its new network “free of charge“.

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