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Articles for Category Tag - O2

Giffgaff UK Refresh 4G Mobile Tariffs with Bigger Data Allowances

12th July, 2018 (11 Comments)

Mobile operator giffgaff has launched a revised range of 4G mobile “goodybag” plans, which for the most part have been designed to give subscribers a bigger data allowance for Mobile Broadband use and usually at no extra cost.

EE and Vodafone Deliver Fastest UK 4G Mobile Speeds for May 2018

27th June, 2018 (4 Comments)

The latest crowd-sourced study of Mobile Broadband performance from Tutela has been published for May 2018, which reveals that EE and Vodafone continue to dominate for 4G data speeds and latency, although Three UK holds the top spot when it comes to older 3G connections.

H1 2018 – Top 10 Fastest National UK Broadband and Mobile ISPs

25th June, 2018 (0 Comments)

The first six months of 2018 recorded another rise in average fixed home broadband download speeds to 33.29Mbps (7.82Mbps upload) among the top 10 ISPs, which continues to be fuelled by the rising adoption of faster FTTC, FTTP and Cable lines. Average mobile data speeds also hit 18.87Mbps (5.02Mbps upload).

Visitors Suffer Slower Mobile Broadband Speeds than UK Residents

21st June, 2018 (4 Comments)

A new crowd-sourced study of Mobile operator performance from Tutela has revealed that people who visit the UK (e.g. tourists) can expect to experience significantly slower Mobile Broadband (4G and 3G) speeds (average 10.25Mbps) than resident customers (18.15Mbps). The slowest operator for both is Three UK.

Mobile UK and National Parks England Sign Deal to Boost Network Cover

21st June, 2018 (3 Comments)

The trade body for Three UK, Vodafone, O2 and EE (Mobile UK) and National Parks England have today come together to announce a “landmark agreement“, which aims to help boost the roll-out of new mobile infrastructure (4G) while still “respecting the beauty and sensitivity of the nation’s national parks.”

O2 UK Delivers Worst Level of Satisfaction for Mobile Data Speed

18th June, 2018 (12 Comments)

A new online RootMetrics survey of 1000 mobile customers has found that EE and Three UK have the highest levels of satisfaction with Mobile Broadband speeds (57% and 58% respectively), while O2 is bottom. Overall 79% would be willing to pay “marginally” more for something faster and more reliable (like 5G).

BT and ISPs Win UK Court Battle Over Website Blocking Costs

13th June, 2018 (8 Comments)

BT and three other broadband and mobile operators have today won their battle in the Supreme Court with Cartier, which challenged whether it was right for them to suffer the costs of implementing blocks against websites that were found to be selling counterfeit goods (i.e. abuse of Trade Mark).

O2 Criticism – EE Defends Plan to Launch UK 5G Mobile in 2019

30th May, 2018 (15 Comments)

Mobile operator EE has today rejected criticism from rival O2, which claimed that their plan to become the first in the UK to launch a commercial 5G mobile network would only result in a “lite” version of the future ultrafast mobile broadband technology (i.e. missing key features).

Over 50 Cross Party UK MPs Call for Better Rural 4G Mobile Coverage

13th May, 2018 (13 Comments)

More than 50 MPs have signed a letter by the All-Party Parliamentary Group (APPG) on Rural Services that calls on the government’s digital secretary, Matt Hancock, to ensure that 95% of the UK’s landmass can access a mobile service from all operators (Three UK, Vodafone, EE and O2) by the end of 2022.

Ofcom Study Tests O2, Three UK, Vodafone and EE Mobile Performance

9th May, 2018 (3 Comments)

The latest 2018 Consumer Mobile Experience report from Ofcom has used crowdsourced data to reveal some interesting details about the performance of 3G and 4G mobile networks in the United Kingdom, which among other things finds that 86% of urban vs only 73% of rural users are satisfied with their service.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

O2 to Upgrade 1000 UK Sites with 2.3GHz Based 4G Mobile Spectrum

26th April, 2018 (4 Comments)

After spending £206m to acquire the 2.3GHz radio spectrum band in Ofcom’s recent auction (here), mobile operator O2 UK has now wasted no time in adopting a rapid roll-out and they intend switch-on over 1,000 sites nationwide using the new 4G frequency by the end of 2018.

GWS Reveals Top Most Reliable UK Mobile Operators in 32 Cities

25th April, 2018 (2 Comments)

A new study conducted by Global Wireless Solutions, which combined controlled network testing with an analysis of consumer behaviour and expectations of performance, has revealed which UK cities deliver the most reliable mobile network per operator. It’s good news for O2 and bad for Vodafone.

Which? 2018 UK Mobile Network Survey Ranks UW and Giffgaff Top

24th April, 2018 (4 Comments)

Consumer magazine Which? has published the results from their latest 2018 consumer survey of Mobile Network Operators (MNO), which ranked Utility Warehouse top with a customer score of 84% and they were followed by giffgaff (81%). Sadly Vodafone retains the bottom spot.

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

Ofcom Publish Final Results from the UK 4G and 5G Mobile Auction

13th April, 2018 (12 Comments)

As expected the UK telecoms regulator has today finalised precisely how much extra mobile spectrum has been won in the recent auction of the 4G friendly 2.3GHz and future 5G targeted 3.4GHz radio spectrum bands, which saw EE (BT), O2, Three UK and Vodafone spend a total of £1.37bn.

Arqiva and O2 Boost London Mobile Coverage via 300 Small Cells

12th April, 2018 (1 Comment)

Mobile operator O2 UK and wireless infrastructure developer Arqiva have teamed up to improve 4G and future 5G mobile coverage and network capacity across London by installing up to 300 new small cells. The first sites will go live this summer 2018, with deployment continuing up to 2020.

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