Home » UK ISP News Archive » Article Tag: O2 (1472 Posts)

Articles for Category Tag - O2

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SpaceX Updates on Starlink’s V3 Broadband and V2 Mobile Satellite Plans

5th August, 2026 (1 Comment)

The top two bosses of SpaceX, Elon Musk and Gwynne Shotwell, yesterday issued some useful updates to investors on the progress of their third generation (V3) ultrafast broadband satellites and their second generation (V2) mobile satellites, which confirmed their current launch plans and some other details on future capabilities.

RootMetrics Awards EE as the BEST UK Mobile Operator in H1 2026 Study

4th August, 2026 (2 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has this morning published their H1 2026 study of UK mobile networks (calls, texts etc.) and mobile broadband (4G, 5G) speeds. The results once again name EE as the best mobile operator after they scooped up the highest scores and fastest data speeds across most categories.

Netomnia Network-Installation in Street 2026

BT, Sky, Grain and Hyperoptic Comment on Nexfibre’s £2bn Move to Buy Netomnia UPDATE

4th August, 2026 (31 Comments)

The UK Competition and Markets Authority (CMA) recently published several responses from BT (Openreach), Grain Connect, Sky Broadband and Hyperoptic to the ‘Areas of Focus’ document for their Phase 2 competition investigation of Netomnia’s proposed £2bn acquisition by the parents of Virgin Media (O2) and nexfibre. The early feedback provides some useful market perspective.

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Giffgaff Disconnect Some Prepaid Mobile Users for Extended Roaming Outside UK

1st August, 2026 (5 Comments)

Some pre-paid customers of mobile operator giffgaff, which is controlled by Telefónica UK (part of the VMO2 Group) and uses O2’s virtual network platform, have complained to ISPreview after the provider suddenly informed them that their service was to be disconnected over “extended or permanent use outside the UK“. The provider also declined to refund unused credit.

Virgin Media O2 Engineer Stephen Parsonage

Virgin Media O2 Engineer Saves UK Customer Suffering a Stroke

31st July, 2026 (8 Comments)

A special mention today goes out to one of Virgin Media’s (O2) broadband engineers, Stephen Parsonage, who was in the process of installing new services for one of their customers in Leeds when, during a conversation, the customer began showing signs of suffering a stroke.

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Virgin Media O2 Ponders UK Cost Cutting to Tackle £22bn Debt Mountain

30th July, 2026 (39 Comments)

Multiple news reports appear to be indicating that the owners of UK broadband, mobile and TV provider Virgin Media (O2), Telefónica and Liberty Global, may need to execute a significant round of cost-cutting (e.g. job cuts, reducing capital expenditure and cutting dividends etc.) in order to get the company’s £22bn debt mountain under control.

Fenton Street Lancaster Derelict Telephone House Building

Vodafone UK Aim to Improve Mobile Signals in Lancaster After Vandal Attacks

30th July, 2026 (4 Comments)

Repeated attacks of vandalism by gangs of youths recently caused Vodafone (VodafoneThree) to remove a key mobile mast site in central Lancaster (Lancashire, England), which was shared with mobile operator O2 (Virgin Media). The situation resulted in significant 4G and 5G (mobile broadband) coverage problems for users in the area, but a temporary solution is now imminent.

Broadband ISP Virgin Media UK Boost Contract Buyout to £300 for Switching

30th July, 2026 (8 Comments)

New customers looking to switch to broadband, phone and TV provider Virgin Media (O2) may like to know that they’ll today increase the value of their Contract Buyout (i.e. Switching Credits), which is now worth up to £300 (previously £250) on their top packages – at least for a limited time.

Derbyshire Firefighters Use O2 Satellite Service to Help Tackle Wildfire

29th July, 2026 (1 Comment)

Firefighters in Derbyshire (England) recently provided a good unintentional demonstration of why services like the new O2 Satellite add-on are so useful. The teams, who were responding to the wildfire near Tintwistle, were able to use the UK service to maintain mobile connectivity in an area with no traditional 4G or 5G mobile network coverage.

Giffgaff Grows to 4.26 Million UK Mobile Customers as 671 Take Broadband

28th July, 2026 (2 Comments)

Mobile operator giffgaff, which is owned by Telefónica UK (part of the VMO2 Group) and uses O2’s virtual operator platform (mvno), recently published their annual accounts to the end of 2025 and revealed that their mobile base grew by 142,000 members (up from 100k in 2024) to total 4,260,368. The operator also had 671 full fibre broadband customers.

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Virgin Media O2 Preps 2Gbps UK Broadband Speed for Coax Network UPDATE2

28th July, 2026 (36 Comments)

Over two years have passed since Virgin Media (O2) started making 2Gbps download speeds available via their full fibre (FTTP) network (here). Sadly that move left most customers on their older DOCSIS 3.1 powered Hybrid Fibre Coax (HFC) network stuck with maximum speeds of 1Gbps (1,130Mbps), but this may soon change.

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Broadband Altnet Netomnia Agree Interim Undertakings as Part of UK Competition Review

27th July, 2026 (20 Comments)

Alternative network operator Netomnia (Substantial Group), which has so far expanded their full fibre broadband (FTTP) network to cover over 3 million UK premises (inc. 500,000 customers) and is in the process of being acquired by the parents of Virgin Media (O2) and nexfibre for £2bn, has reached an agreement over interim undertakings with the competition watchdog (CMA).

Virgin Media O2 UK Suffers Broadband Customer Decline as FTTP Footprint Hits 9M Premises

24th July, 2026 (14 Comments)

The latest Q2 2026 results from network operators Virgin Media and O2 (VMO2) have today reported a fall in consumer broadband customers of -28,200 to total 5,417,900 (vs -5.3k in Q1), while their mobile base declined slightly to total 46.428m (down from 46.44m) and outdoor 5G+ (5GSA) population coverage remains at 86%.

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TalkTalk Attract Most UK Complaints for Broadband and Sky Mobile for Mobile in Q1 2026

23rd July, 2026 (2 Comments)

Ofcom has this morning published their latest Q1 2026 study of quarterly UK consumer telecoms and TV complaints, which reports that TalkTalk attracted the most complaints from customers for fixed broadband services, while Sky Mobile came top of the naughty table for Mobile services and EE did the same for Pay TV. But complaint volumes have fallen to their lowest ever level.

Wavemobile Reaches 5 Millionth Unique Connected UK Mobile Devices

23rd July, 2026 (0 Comments)

Rural connectivity provider Wavemobile, which specialises in deploying both private and public 4G and 5G mobile (mobile broadband) network services to rural communities and specific locations (inc. indoors), has revealed that their network recently had its five millionth unique connected device (this occurred two weeks ago).

Virgin Media UK Offers Free LG 43 Inch 4K TV or £125 Bill Credit on Key Bundles

22nd July, 2026 (0 Comments)

New customers of broadband ISP Virgin Media, specifically those looking to take out certain premium pay TV packages, may like to know that the provider has once again started offering an included LG 43″ 4K TV (worth £210) or a £125 bill credit on selected 24-month bundles with no set up fee when ordered online.

Virgin Media O2 Calls on Ofcom to Weaken UK Net Neutrality Rules for Mobile

22nd July, 2026 (14 Comments)

Broadband and mobile giant Virgin Media and O2 (VMO2) has today attempted to reignite the Net Neutrality debate, again, by calling on Ofcom to soften their guidelines in order to “unlock innovation and new mobile network investment“. The rules were originally established to prevent unfair blocking or slowing of access to legal websites and other internet services by comms providers.