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Articles for Category Tag - O2

Upp’s UK Full Fibre Service to Close on 1st June 2024, Says Virgin Media

26th April, 2024 (12 Comments)

Remaining customers of full fibre broadband ISP Upp (i.e. those who have not yet agreed to migrate to Virgin Media), which was last year acquired by UK network builder nexfibre from investment firm LetterOne (here), will shortly start to receive “final termination of service notices” ahead of the service ending on 1st June 2024.

Virgin Media O2 UK Cut 65 Tonnes of Plastic from Products and Services

26th April, 2024 (9 Comments)

Broadband ISP and mobile operator Virgin Media O2 has this morning announced that, since 2021, they’ve managed to remove 65 tonnes of single-use plastic from its operations and products. The move forms part of the company’s sustainability strategy (Better Connections Plan) and its goal of achieving zero waste operations and products by the end of 2025.

Government Reject Calls by UK Mobile Operators for 4G SRN Delay

23rd April, 2024 (5 Comments)

The CEO of the Government’s Building Digital UK (BDUK) agency, Dean Creamer, has told MPs on the Public Accounts Committee (PAC) that officials have rejected a request from several mobile operators to delay completion of the 4G roll-out for Partial Not-Spot (PNS) areas under the £1bn Shared Rural Network (SRN) project by 18-months.

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Nexfibre Make Progress on FTTP Rollout for 22k Premises in Leicestershire

23rd April, 2024 (2 Comments)

Network operator nexfibre, which shares some of the same parents as Virgin Media UK (VMO2), has announced that they’ve expanded their 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 2,000 premises in Loughborough – forming part of their plan to reach 22,000 premises in Leicestershire during 2024.

Scottish Government Complete £28.75m 4G Mobile Infill Programme

22nd April, 2024 (0 Comments)

The Scottish Government’s (SG) £28.75m 4G Infill Programme (S4GI), which has spent the past few years improving rural mobile voice and data (broadband) coverage by building new masts in rural parts of Scotland, has officially updated to announce that “mast build and 4G activation within the programme has been completed.“

Tesco Named Best UK Mobile Operator in Which? 2024 Survey

20th April, 2024 (32 Comments)

Consumer magazine Which? has published the results of their latest 2024 consumer survey of UK mobile operators, which revealed the best and worst providers. Overall the four primary operators (O2, EE, Vodafone and Three UK) came at or near the bottom of the table, while Tesco Mobile attracted the highest customer score.

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Nexfibre Builds FTTP Broadband to 1 Million Extra UK Premises UPDATE

17th April, 2024 (12 Comments)

Network operator nexfibre, which shares some of the same parentage as Virgin Media (VMO2), has this morning announced that they’ve extended their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 1 million UK premises passed (Ready for Service), which is up from 830,000 in December 2023.

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Virgin Media O2 Use Starlink for UK Mobile Backhaul in Rural Areas

16th April, 2024 (10 Comments)

Mobile network operator O2 (VMO2) has begun harnessing SpaceX’s global network of Starlink ultrafast broadband satellites in Low Earth Orbit (LEO), which are being used to help provide mobile backhaul (data) capacity to boost mobile services in some of the United Kingdom’s remotest locations (e.g. sites in the Scottish Highlands).

Sky Mobile UK Customers Still Suffering Connectivity Problems UPDATE2

12th April, 2024 (36 Comments)

Some of Sky Mobile’s customers are continuing to experience connectivity (calls and data) problems today after the operator suffered a large disruption to 3G, 4G and 5G services yesterday afternoon, which Sky initially claimed to have fixed. The remaining issue seems to only be impacting data (mobile broadband) connectivity and not calling.

O2 UK Extends 4G Mobile Coverage in Stirling via SRN Project

10th April, 2024 (4 Comments)

Mobile operator O2 (VMO2) has just deployed the first of 7 new masts in rural parts of Stirling (Scotland) to help boost local 4G (mobile broadband) coverage under the £1bn industry-led Shared Rural Network (SRN) programme. The first site, in the remote village of Killin, required a helicopter to deliver the new mast to its site.

First of 83 New UK Gov Funded 4G Mast Upgrades Goes Live in England

9th April, 2024 (3 Comments)

The first government-funded rural 4G (mobile broadband) mast upgrades for England have today been completed in the market town of Keswick (Cumbria), which forms part of the industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media). A further 82 masts in England are also set for upgrades.

Virgin Media UK Deploy Smart Support to Boost Broadband Reliability

8th April, 2024 (10 Comments)

Broadband ISP Virgin Media (VMO2) has today begun rolling out a new service called “Smart Support” to a sizeable but limited subset of their customer base, which they say will help to “boost broadband reliability” by proactively identifying and tackling issues remotely at no extra cost for customers.

ONS Picks Virgin Media O2 Business to Provide UK Mobility Data

3rd April, 2024 (2 Comments)

The Office for National Statistics (ONS) has picked broadband and mobile operator Virgin Media and O2 (VMO2 Business) to be their strategic partner for providing mobility data, which is to be used to support the UK Government’s work at national and local levels, providing insights that reveal population dynamics, travel patterns, and other movement trends.

Virgin Media UK and Nexfibre Add 17,000 Rotherham Homes to FTTP Cover

28th March, 2024 (8 Comments)

Broadband ISP Virgin Media UK (VMO2) has today announced that more than 17,000 additional homes and businesses in the South Yorkshire (England) town of Rotherham can now access their 2Gbps speed Fibre-to-the-Premises (FTTP) network, which was made possible by nexfibre’s network expansion.

Virgin Media O2 UK and Hubbub Hand Out More Computers to Charities

25th March, 2024 (3 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VNO2) have today boosted their existing £400,000 Tech Lending Community (TLC) scheme alongside environmental charity Hubbub, which aims to provide hundreds of “second-hand” tablet computers and smartphones to help people in need get online across the UK.

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Virgin Media and Nexfibre Add 13,000 York UK Homes to FTTP Cover

20th March, 2024 (8 Comments)

Broadband ISP Virgin Media UK (VMO2) has today announced that more than 13,000 additional homes and businesses in the Cathedral City of York (North Yorkshire, England) can now access their new 2Gbps speed Fibre-to-the-Premises (FTTP) network, which was made possible by nexfibre’s network expansion.