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Articles for Category Tag - O2

Keep On Roaming add EU roaming feature to multi-operator UK eSIM plan

25th September, 2026 (5 Comments)

Mobile travel-focused eSIM provider Keep On Roaming has informed ISPreview that their Sidekick plan, which is designed to act as a backup for your main UK mobile plan and gives you access to EE, O2, Vodafone and Three UK when your main mobile service isn’t available, has now added support for roaming across the EU, EEA and Switzerland “at no extra cost“.

concept of wireless radio Internet. 5G mobile technologies by 123rf

nPerf study names EE best for 4G and 5G mobile coverage in the UK

24th September, 2026 (8 Comments)

France-based benchmarking firm nPerf has today published the results from a new study they conducted into 4G and 5G mobile (mobile broadband) coverage across the United Kingdom, which found that EE delivered the best reach for both network technologies. The results took account of both population and geographic network coverage.

Virgin Media O2 UK launch a new AI voice agent to support broadband fault calls

24th September, 2026 (6 Comments)

UK ISP Virgin Media (O2) have this morning followed yesterday’s news from Liberty Global by announcing the expected launch of a new AI voice agent, which will initially be deployed to support selected broadband fault calls (i.e. helping customers get routine issues resolved more quickly) and will later “gradually” be expanded to cater for other issues.

AI Chat and Support System by 123rf ID233196570

Virgin Media UK co-parent Liberty Global adopt new AI chatbot for support

23rd September, 2026 (11 Comments)

The co-owner of UK broadband, pay TV and mobile giant Virgin Media (O2), Liberty Global, has today announced that they’ve signed a 3-year “strategic partnership” to adopt Sierra‘s conversational AI platform across their various operating companies, which is intended to make customer interactions “easier, more intuitive and more effective“.

Vodafone temporary mast site in Lancaster by MP Cat Smith

Temporary Vodafone UK mast brings some relief to Lancaster after network attacks

22nd September, 2026 (3 Comments)

The government MP for Lancaster and Wyre, Cat Smith, has today confirmed that mobile operator Vodafone has finally erected a new but temporary mobile mast in central Lancaster, which became necessary after the old site was taken offline in April 2026 following repeated attacks of vandalism by gangs of youths.

Freshwave outdoor 4g and 5g small cell on pole

O2 UK and Freshwave boost outdoor 5G mobile in Wigan via 10 Small Cells

22nd September, 2026 (4 Comments)

Mobile network operator O2 (Virgin Media) and connectivity provider Freshwave have today announced that they’ve boosted outdoor 4G and 5G (mobile broadband) signal coverage in busy parts of Wigan (Greater Manchester) by deploying ten new Small Cells. In addition, they’ve also separately improved indoor signals (for all operators) at three council-operated buildings.

Winners of the Mobile Industry Awards 2026 Announced

19th September, 2026 (4 Comments)

The annual Mobile Industry Awards event for 2026 was held last week at the Royal Lancaster in London, which among other categories saw Sky Mobile being named the ‘Best MVNO‘ (virtual) operator, while Lebara won the ‘Best SIM Only Network‘ and O2 Satellite was named ‘Innovation of the Year‘.

SignalTracker highlights poor mobile broadband speeds in central London

19th September, 2026 (5 Comments)

A new study from SignalTracker, which operates a popular Android mobile app (not iOS) for monitoring and testing mobile network performance, has used its own data to support a separate BBC News article, which this week wrote about the problems of poor mobile network (4G and 5G) performance across key parts of the UK’s capital city.

Virgin Media O2 UK makes structural changes to its leadership

17th September, 2026 (11 Comments)

Broadband, TV and mobile giant VMO2 (Virgin Media and O2) appears to have followed the creation of a new Consumer unit by making some structural changes to their leadership, which has seen several senior figures depart as part of efforts to reorganise the team to ensure there is “greater prioritisation, simplification, alignment and focus” on the areas that will have the biggest impact.

O2 UK boost outdoor 4G and 5G mobile with Small Cells in Tonbridge

17th September, 2026 (2 Comments)

Mobile operator O2 (Virgin Media) and network connectivity provider Freshwave have today confirmed the successfully deployment of five new 4G and 5G capable outdoor Small Cells to boost network coverage across busy areas of Tonbridge in Kent (England), delivering faster mobile broadband and more reliable calling etc.

Vodafone UK warn London planning rules forcing 100 mobile sites offline in 2026

16th September, 2026 (3 Comments)

A new report from mobile operator VodafoneThree (Vodafone and Three UK) claims that London could be losing around £2.7bn a year in economic output because of bad “planning measures“, such as those that force them to take 4G and 5G network sites offline (masts and other cell sites) without first ensuring an appropriate replacement location.

O2 UK switch on 5G standalone mobile broadband network in Tyne and Wear

15th September, 2026 (1 Comment)

Mobile operator O2 (Virgin Media) has today announced that they’ve switched-on their next-generation 5G Standalone (5G+) mobile broadband network across Newcastle, Tyneside and Sunderland, which is said to reach nearly 1.2 million residents – delivering “faster speeds, better coverage and lower latency at no extra cost.”

Nottinghamshire UK gets new map of mobile network cover and performance

15th September, 2026 (3 Comments)

The Nottinghamshire County Council (NCC) in England and consultancy firm FarrPoint have just completed their “most comprehensive survey of mobile coverage across the county to date“, which has resulted in the release of a new coverage map to help give residents a clearer picture of where mobile services are strong and where gaps remain. EE was found to deliver the “best coverage overall“.

Shareholders of Virgin Media O2 UK reportedly target £600m in cost cuts

11th September, 2026 (28 Comments)

The owners of UK broadband, mobile and TV provider Virgin Media (O2), Telefónica and Liberty Global, are reportedly set to move forward with earlier proposals for a significant round of cost-cutting (i.e. a mix of job cuts and reducing capital expenditure) and are reportedly aiming to calm investors by cutting c.£600m.

High Court sides with Virgin Media over UK legal dispute with Svella Connect

9th September, 2026 (2 Comments)

The High Court has ruled in favour of broadband ISP Virgin Media (inc. nexfibre) after one of its civil engineering partners, Svella Connect, launched a legal challenge (Part 7 Claim) against the company due to a dispute over “contractual terms“, which originally touched on issues of worker safety, rate reductions, and work volumes for full fibre operator nexfibre. But the case may be far from over.

Virgin Media O2 UK establish £3m fund to encourage local reuse of old tech

8th September, 2026 (1 Comment)

Broadband and mobile giant Virgin Media and O2 have today launched a new £3m Tech Rehome Network Fund, which will run until 2030 to support projects that help improve UK digital inclusion and reduce electronic waste within cities by encouraging the reuse of old technology.

O2 UK deploy outdoor 4G and 5G mobile Small Cells in Canterbury

8th September, 2026 (3 Comments)

Mobile operator O2 (Virgin Media) and network connectivity provider Freshwave have this morning revealed that they’ve successfully deployed a total of four new 4G and 5G capable outdoor Small Cells to boost network coverage across busy areas of Canterbury in Kent (England), delivering faster mobile broadband and more reliable calling etc.