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Articles for Category Tag - O2

 
internet_law_uk_broadband_mobile

8th December, 2023 (11 Comments)

Mobile network operators including EE (BT), Vodafone, Three UK and O2 (VMO2) are facing a class action claim worth “at least” £3.285bn from consumer rights champion Justin Gutmann and the law firm Charles Lyndon, which accuses them of historically overcharging for mobile handsets beyond the end of their contractual term.

virgin media van at dusk 2020

7th December, 2023 (13 Comments)

In somewhat of an industry first, Virgin Media (VMO2) has today announced that they’re launching a new awareness campaign for their cheaper broadband social tariffs, which will see the ISP contacting every one of their 5 million UK customers to make them aware of the option and offer to support those struggling with bills. O2 also plan a mobile social tariff.

Skegness Picture in VMO2 and Ontix PR on 5th Dec 2023

5th December, 2023 (0 Comments)

Mobile operator O2 (VMO2) has successfully boosted their 4G mobile (mobile broadband) capacity across the popular seaside resort of Skegness, which sits in the East Lindsey District of Lincolnshire, England. The enhanced coverage was achieved as part of a small cells trial with IaaS provider Ontix.

30th November, 2023 (1 Comment)

Broadband and mobile giant Virgin Media and O2 (VMO2) have today announced that they’ve turned all of their UK stores into “National Digital Inclusion Hubs“, which will start offering free mobile data (mobile broadband), texts and calls to people who need it this Christmas – an extension of the Good Things Foundation’s National Databank.

vodafone_4g_srn_peak_district_uk

29th November, 2023 (18 Comments)

A coalition of community, conservation and outdoor recreation groups has called on the Government to review its “rushed” and “haphazard telecoms mast rollout” under the £1bn Shared Rural Network (SRN) project, which aims to extend geographic 4G (mobile broadband) coverage (aggregate) to 95% of the UK by the end of 2025.

Sky Mobile UK

21st November, 2023 (14 Comments)

Mobile operator Sky Mobile has today announced that their 4G and 5G mobile services are being extended into many parts of the London Underground, which most likely reflects an expected extension of their existing Mobile Virtual Network Operator (MVNO) agreement with O2 (VMO2).

virgin_media_gigabits_van

21st November, 2023 (23 Comments)

UK ISP Virgin Media (VMO2) appears to be conducting yet another trial of 2Gbps download speeds (we make this their 4th or 5th in so many years), but this time around they’ve managed to ramp the upload speed back up to 200Mbps. But so far as we can tell, this is currently only being tested on some of their latest XGS-PON lines.

Virgin Media O2 UK Hub 5 Router

20th November, 2023 (16 Comments)

Internet, phone and TV provider Virgin Media UK (VMO2) has today announced that they’ve begun to trial a new “Smart Security” internet protection feature, which is initially being rolled out to “thousands of [eligible] customers” with their latest Hub 5 broadband router at “no extra cost“.

Virgin-Media-O2-ID

18th November, 2023 (11 Comments)

Customers who have accounts with both broadband ISP Virgin Media and mobile operator O2 have, since 14th November, begun to receive emails that invite them to create a single online ID to access both accounts for the first time. The move comes a little over two years after the companies completed their merger deal.

AI Generated image of an incorrect netflix bill by ISPreview (poe.com)

17th November, 2023 (20 Comments)

Some existing and former customers of TV, phone and broadband provider Virgin Media (VMO2) are complaining that the ISP is continuing to hit them with wrongful Netflix subscription charges, which is despite those impacted having either never taken the service or cancelling it months ago. The problem has gone unresolved for months.

Virgin Media O2 and Ross Kemp Crafty Lager 7726

15th November, 2023 (10 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have joined TV celebrity Ross Kemp to launch a new “limited-edition fraud-fighting beer” – Crafty Lager 7726, which will be offered for free and has been created to help get the nation talking about scams during International Fraud Awareness Week (12 – 18th November).

virgin media uk engineers jacket

11th November, 2023 (25 Comments)

The web development team at broadband ISP, pay TV and phone provider Virgin Media UK (VMO2) must be seriously overworked because it appears as if they’ve been unable to resolve a small but annoying bug for well over a year, which prevents some customers from being able to update their contact phone number online.

O2-Charger-Recalled

10th November, 2023 (8 Comments)

Mobile network operator O2 (VMO2) has put out a product recall notice for their own-brand 45W or 20W charger plugs, which follows some additional safety testing that took place after the operator said they “received a very small number of reports on a few faulty O2-branded plugs“.

Virgin-Media-O2-Flat-Colour-Logo-UK

9th November, 2023 (12 Comments)

Mobile network operator O2 (VMO2) will today launch a “more than double data” offer across all of their Freesim and Pay As You Go (PAYG) style mobile plans (Big Bundles and Rolling Plans), which will see most of their SIM plans getting a big data allowance (mobile broadband) boost for no extra cost.

Virgin-Media-O2-Engineer-Looking-at-Diagram

7th November, 2023 (38 Comments)

Network operator nexfibre, which holds a wholesale partnership with Virgin Media (VMO2) to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network across up to 7 million UK premises, has today published its first “nationwide rollout plan” for 2024 – listing the first large batch of planned locations.

Virgin Media Business UK Hitron CHITA Router

7th November, 2023 (0 Comments)

Broadband ISP Virgin Media O2 Business (VMO2) has today introduced its own Black Friday discount for small business customers, which offers 6 months of half-price service on a minimum 24-month contract across their Solus (standalone) and Bundle Voom broadband packages. Some mobile bundles have also been discounted.

mobile network speeds uk

7th November, 2023 (3 Comments)

Mobile network analysts at Streetwave have published the results of a new real-world benchmark into mobile network performance across Hammersmith & Fulham in London, which concluded that EE delivered the “fastest network” (mobile broadband) across most homes, while Three UK came last.

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