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Articles for Category Tag - Ofcom Regulation

 
censored internet word cloud

21st September, 2022 (26 Comments)

The UK Government’s new Culture Secretary, Michelle Donelan, has signalled that the mess of complex and confusing legislation that is the Online Safety Bill (OSB), which seeks to tackle “harmful” internet content (i.e. via website blocks by broadband ISPs, fines and other sanctions), is likely to be softened before it returns to parliament.

Encrypted Computer Data by 123rf ID104712693

30th August, 2022 (2 Comments)

The UK Government has announced that network providers (e.g. broadband ISPs and mobile operators) will become subject to new regulations – under the Telecommunications (Security) Act – from 1st Oct 2022, which aside from restricting the use of Huawei, will also impose changes to make networks safer from cyberattack.

money for broadband in uk homes

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

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sky_broadband_minions

19th August, 2022 (23 Comments)

A long-running investigation by the UK telecoms and media regulator, Ofcom, has today concluded that Sky (Sky TV, Sky Broadband etc.) broke consumer protection rules by failing to send end-of-contract notifications to their satellite based Pay TV customers.

Housing cost

15th August, 2022 (12 Comments)

The UK Government has moved to encourage wider adoption of cheaper broadband “Social Tariffs” – usually only available to those taking certain state benefits – by launching a new system that makes it easier for Internet Service Providers (ISP) to confirm the eligibility of their customers for such plans.

telegraph pole engineer ascent

9th August, 2022 (56 Comments)

A small group of MPs have given their backing to a new Private Members Bill (PMB), which would make it mandatory for UK operators building full fibre (FTTP) broadband ISP networks to initiate a local consultation when deploying new telecommunications infrastructure in residential areas (e.g. telecoms poles).

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mobile smartphone and uk sim card sizes

8th August, 2022 (31 Comments)

A new MSE report has called on Ofcom to improve consumer protection measures for mobile roaming when within the EU, which follows after the organisation’s research highlighted that consumers are still at risk of being caught out by unexpected roaming costs. But operators aren’t helping by adopting different definitions of a “day“.

house uk pounds subsidy

1st August, 2022 (15 Comments)

A new “nationally representative” Opinium survey 3,087 UK adults with a mobile, broadband ISP, or mortgage contract, which was commissioned by Citizens Advice, has found that 1-in-7 customers are still paying their providers a “loyalty penalty” (i.e. paying more than new customers) despite cost-of-living crisis.

cityfibre Toby Box photo

24th July, 2022 (24 Comments)

The Competition Appeal Tribunal‘s (CAT) decision last week to reject CityFibre’s appeal against Ofcom’s approval process for Openreach’s “Equinox” price cut (here), which slashed the cost of the incumbent’s wholesale FTTP broadband products for UK ISPs, may not have been a total loss for the alternative network operator.

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Connexin FTTP Engineer up Pole

22nd July, 2022 (3 Comments)

A new alternative network (altnet) operator called Connect InfraCo, which has close links to UK ISP Connexin, has cropped up with a plan to rollout a new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband platform to homes and businesses in the North of England, albeit “primarily” in a wholesale capacity.

CityFibre Banner and Fibre Optic Cable Reel

15th July, 2022 (10 Comments)

The Competition Appeal Tribunal has today “dismissed” CityFibre’s attempt to challenge Ofcom’s approval of Openreach’s (BT) “Equinox” offer (here), which introduced a “major” price cut (details) at wholesale to their Fibre-to-the-Premises (FTTP) broadband products for UK ISPs. But the operator is far from giving up.

consumer complaint uk red triangle warning sign by 123rf

13th July, 2022 (7 Comments)

Ofcom’s latest Q1 2022 study of UK consumer complaints has revealed that ISP Shell Energy attracted the most moans for both fixed line broadband and landline phone services, while Virgin Mobile did the same for Pay Monthly mobile services and Virgin Media were also on the naughty step for Pay TV.

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5g mobile broadband users uk

12th July, 2022 (5 Comments)

The idea of being able to offer consumers a 5G based mobile handset that gets its service from orbiting broadband satellites in Low Earth Orbit (LEO), as well as a terrestrial mast, is nothing new. But turning it into a commercial product is another thing entirely, yet Ericsson, Qualcomm and Thales appear to be making progress.

Home phone UK handset in red

11th July, 2022 (18 Comments)

Ofcom has today opened a new monitoring programme, which will pay special attention to checking whether internet phone providers, such as those offered by dedicated Voice-over-IP (VoIP) and broadband providers (ISP), are ensuring the availability of access to emergency services (999) during power cuts.

Censored web

6th July, 2022 (19 Comments)

The UK communications and media regulator, Ofcom, has today set out their plans for putting the mess of complex and confusing legislation – that is the Online Safety Bill (OSB) – into practice, which aims to tackle “harmful” internet content through website bans by broadband ISPs, fines and other sanctions.

Breaking wall with painted logo

30th June, 2022 (16 Comments)

The Chief Technology Officer for UK telecoms giant BT (EE), Howard Watson, has revealed that the operator is seeking more time from the Government for it to remove Huawei’s kit from the sensitive core of their national broadband and mobile network (this is due to be replaced by similar kit from Ericsson).

big ben uk parliament

27th June, 2022 (5 Comments)

The UK Government has today confirmed that the country’s biggest broadband and mobile providers have agreed to a raft of “new commitments“, which are designed to help people who may be struggling with the cost-of-living. But many of the pledges sound like those we’ve seen before, during the pandemic.

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