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Articles for Category Tag - Ofcom Regulation


21st November, 2019 (0 Comments)

The UK telecoms regulator, Ofcom, has today announced that its Chief Technology Officer (CTO), Mansoor Hanif (former BT director), is to leave after only joining the organisation last year (here). The regulator’s Group Director of Strategy and Research, Yih-Choung Teh, will hold his position until a replacement is found.

20th November, 2019 (0 Comments)

Broadband ISPs Met Technologies Limited (Met Plus Telecom and Millenium Talk) and Guaranteed Telecom Limited (Zoom Telecom) are being probed by Ofcom UK, which occurred after a number of consumers reported alleged incidents where their telecoms service had been switched without their permission.

19th November, 2019 (7 Comments)

The latest Q2 2019 consumer complaints report from Ofcom has confirmed that UK ISP Vodafone attracted the most moans for fixed line broadband, while Plusnet were the worst for landline phone and Virgin Media did the same for both Mobile and Pay TV. On the flip side Sky Broadband generated the fewest gripes.

6th November, 2019 (4 Comments)

The UK broadband, media and communications regulator, Ofcom, has today announced that their Group Director of Competition, Jonathan Oxley, will be appointed as an “interim” CEO while the longer than expected hunt continues to find a replacement for outgoing boss Sharon White, who leaves at the end of this month.

5th November, 2019 (10 Comments)

Ofcom has today opened a new consultation on the funding (compensation) arrangements for BT and KCOM’s forthcoming Universal Service Obligation (USO), which is due to begin on the 20th March 2020 and aims to ensure that everybody can request a minimum broadband speed of “at least” 10Mbps (1Mbps upload).

31st October, 2019 (0 Comments)

The UK Government has this week formally adopted a Statement of Strategic Priorities (SSP) for UK mobile and broadband services, which broadly requires Ofcom to improve protection for consumers in the wider telecoms market, promote investment in “gigabit-capable” broadband and support new entrants to the market.

29th October, 2019 (6 Comments)

The Government’s Culture Secretary, Nicky Morgan MP, has revealed that Mobile Network Operators (Three UK, Vodafone, O2 and EE / BT) could face huge fines – worth up to 10% of their annual turnover – if they fail to meet their new 4G / 5G geographic UK coverage obligations by 2026.

28th October, 2019 (4 Comments)

The UK telecoms regulator has today confirmed that they will proceed to auction of the 700MHz and 3.6-3.8GHz radio spectrum bands in spring 2020 to boost new 5G networks to potentially Gigabit-capable (1000Mbps+) mobile broadband speeds. But in light of last week’s Shared Rural Network deal (here), the coverage obligation is gone.

ee 4g mast in a rural uk field

25th October, 2019 (11 Comments)

The Government has today announced a new £1bn deal with Three UK, Vodafone, O2 and EE (BT) to establish a new Shared Rural Network (SRN), which will see the mobile operators working cooperatively together in order to extend the geographic coverage of 4G (mobile broadband) services to 95% of the UK by 2025.

3d rendering of optical fiber background

18th October, 2019 (2 Comments)

Axione UK, which is a subsidiary of French communications provider Axione S.A.S, has revealed that they’re planning to deploy a new Fibre-to-the-Premises (FTTP) based Gigabit-capable broadband network in the United Kingdom, which would be made available for other ISPs to harness via wholesale. All eyes on Scotland.

smartphone apple iphone unsplash

10th October, 2019 (0 Comments)

Ofcom and benchmark firm P3 have examined a sample size of 150,000 UK mobile users, which revealed that people in Liverpool make the longest calls (average duration of 6 mins 51 seconds) and more than half of us (60%) use less than “1 gigabit (GB)” – we think they meant GigaByte – of mobile broadband data a month.

telephone warning uk

1st October, 2019 (3 Comments)

As expected Ofcom has today introduced a cap on the wholesale cost of calls to 070 numbers, which can in some cases attract consumer charges of between 45p and £1.10 per minute but will now be aligned with the existing cap set by the regulator for calls to mobile numbers (currently around 0.5p per minute).

pound coins pile uk

28th September, 2019 (6 Comments)

A new study from Is My Bill Fair has resulted in the organisation claiming that existing customers of major broadband ISPs – including EE, BT, Virgin Media Plusnet, TalkTalk and Sky Broadband – are being “overcharged” between £91.20 and up to £235.56 per year as a result of the so-called “loyalty penalty.”

router with fibre optic cables on top

27th September, 2019 (13 Comments)

The number of alternative network (altnet) UK ISPs, which are all planning to deploy Gigabit capable Fibre-to-the-Premises (FTTP) broadband networks in an already fairly crowded market, has just increased yet again today with the tentative additions of Vorboss, Netomnia and Internetty (formerly Bright Orange Networks).

binary pound gbp money uk

25th September, 2019 (9 Comments)

The UK telecoms regulator, Ofcom, has concluded their review of broadband ISP pricing and agreed industry changes that are designed to protect “vulnerable” consumers (e.g. pensioners) from “loyalty penalties,” which references how loyal customers (those who don’t switch or renegotiate) often end up paying more.


25th September, 2019 (19 Comments)

In a surprise twist Mozilla has informed the Government that they now have “no plans” to enable the DNS-over-HTTPS security feature by default for UK internet users in their popular Firefox website browser, at least not without “further engagement with public and private stakeholders.” Doh!

ee uk logo map

24th September, 2019 (1 Comment)

The national telecoms regulator, Ofcom, has confirmed that they’ve opened a preliminary investigation into a 4G mobile network outage that struck part of EE UK’s (BT) platform on 21st May 2019, which may have left some customers unable to contact the emergency services.

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