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Article Archive for Category Tag: Ofcom Regulation

major capacity fibre optic cables

20th September, 2017 - 10:43 am (7 Comments)

Mobile operators O2, Three UK and Vodafone have warned that a recent decision by Ofcom, which prevented them from accessing Openreach’s (BT) existing cable ducts and telegraph poles in order to build new fibre optic backhaul links, could hinder the deployment of future ultrafast 5G Mobile services.

ee sim mobile broadband

19th September, 2017 - 4:39 pm (9 Comments)

Mobile operator EE (BT) has formally lodged a legal appeal against the matter of Ofcom’s forthcoming 4G / 5G radio spectrum auction in the 2.3GHz and 3.4GHz bands. The aim is to stop Three UK’s own challenge from imposing a cap on their ability to bid for a slice of 3.4GHz band.

ofcom uk telecoms regulator

19th September, 2017 - 10:44 am (0 Comments)

The UK telecoms regulator has today announced that they will introduce a series of changes to improve their consumer protection rules from 1st October 2018, which aim to tackle billing accuracy, debt collection, nuisance calls, complaints handling and support for those with disabilities.


14th September, 2017 - 1:05 pm (0 Comments)

Earlier this year Ofcom proposed to impose a raft of new Quality of Service standards and charge controls upon Openreach’s (BT) national broadband and phone network (here). Today the regulator has published a revision, which changes some of the proposed targets.

fibre optic cables on pcb circuit board

13th September, 2017 - 1:22 pm (9 Comments)

Mobile and broadband provider Vodafone has published a new study that claims to have identified 50+ towns and cities across England that have “digital potential just waiting to be unlocked,” provided they can fully exploit their digital resources to drive economic growth.


12th September, 2017 - 11:21 am (7 Comments)

Kent based broadband ISP True Telecom, which is already in hot water with Ofcom over their handling of service migrations (here), has been fined £85,000 by the Information Commissioner’s Office for “making illegal nuisance calls” and giving “the impression they were from BT” (Openreach).

mobile network mast among trees

5th September, 2017 - 3:55 pm (20 Comments)

Mobile operator Three UK has this week carried out their threat to pursue a Judicial Review of Ofcom’s forthcoming 4G and 5G radio spectrum auction in the 2.3GHz and 3.4GHz bands, which will seek to impose a tougher spectrum cap that could stop EE (BT) from bidding.

openreach logo 2017

2nd September, 2017 - 7:59 am (9 Comments)

Openreach (BT) has published another round of price reductions for their Ethernet Access Direct (EAD) products, which primarily focuses upon the connection fees for their 100Mbps service and 1Gbps rental prices. The cuts should start from 1st October 2017, assuming Ofcom’s policy doesn’t change.

router broadband isp disconnected

1st September, 2017 - 12:01 am (4 Comments)

The Citizens Advice agency has claimed that over 1 in 3 people who moved house during the past two years has suffered an “unexpected delay” in getting their broadband working, with some facing a delay of more than 2 weeks. The charity demands that ISPs pay compensation for such delays.

radio spectrum tower mast united kingdom

21st August, 2017 - 9:38 am (5 Comments)

Last month Three UK threatened Ofcom with a Judicial Review unless they changed the rules of their 4G and 5G radio spectrum auction in order to aggressively curb EE’s (BT) dominance (here). Now EE has issued its own letter before action in order to defend against such measures.

money pound sterling coins

21st August, 2017 - 8:04 am (9 Comments)

The Citizens Advice agency has estimated the cost of BT, Virgin Media and Sky Broadband’s proposed voluntary system for handling automatic compensation, which would be paid during a total loss of broadband service. But consumers could receive 32% less than via Ofcom’s own plan.

BT major fibre optic cable junction telephone exchange uk

15th August, 2017 - 1:17 pm (29 Comments)

The proposed Dark Fibre Access product from Openreach (BT), which would have allowed rival ISPs to gain “physical access” to the operator’s existing fibre optic cables (i.e. enabling them to install their own equipment at either end of the fibre within cable ducts), has today officially been cancelled.. for now.

First Utility Broadband

14th August, 2017 - 10:04 am (0 Comments)

Energy provider First Utility, which recently entered the United Kingdom’s crowded internet and telecoms sector, has called on Ofcom to introduce new regulation that would force broadband ISPs to give customers plenty of warning when their initial service discounts and contracts are coming to an end.

Grand eagles holiday homes in scotland, Perthshire

9th August, 2017 - 1:34 pm (62 Comments)

Residents of the Grand Eagles holiday park in Perthshire (Scotland) have claimed that Openreach holds a virtual “monopoly” after they accused the operator of trying to “extort” £3,500 per property from home owners, who aren’t covered by the current Universal Service Obligation.

mobile mast vector

9th August, 2017 - 10:09 am (17 Comments)

Here we go again. Mobile operator Three UK has issued a formal letter before action to Ofcom, which threatens the regulator with a Judicial Review unless they change the rules of their forthcoming 4G and 5G radio spectrum auction in order to more aggressively curb EE’s (BT) dominance.

ofcom uk telecoms regulator

8th August, 2017 - 11:29 am (0 Comments)

Sky (Sky Broadband) will be pleased to learn that Ofcom has today dropped a 2 year old investigation into whether or not the operator breached the regulator’s consumer protection rules for governing the termination of landline and broadband contracts.


8th August, 2017 - 11:18 am (1 Comment)

The UK telecoms regulator has hit KCOM, the incumbent telecoms and broadband provider for Hull in East Yorkshire, with a fine of £900,000 after “a serious weakness” in their network resulted in 74 calls to the emergency services failing after a BT telephone exchange in York flooded during Storm Eva.

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