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Articles for Category Tag - Ofcom Regulation

MPs Back Bill Designed to Tackle Controversial UK Telecoms Poles

9th August, 2022 (56 Comments)

A small group of MPs have given their backing to a new Private Members Bill (PMB), which would make it mandatory for UK operators building full fibre (FTTP) broadband ISP networks to initiate a local consultation when deploying new telecommunications infrastructure in residential areas (e.g. telecoms poles).

Ofcom Must Improve Protection Measures for EU Mobile Roaming

8th August, 2022 (31 Comments)

A new MSE report has called on Ofcom to improve consumer protection measures for mobile roaming when within the EU, which follows after the organisation’s research highlighted that consumers are still at risk of being caught out by unexpected roaming costs. But operators aren’t helping by adopting different definitions of a “day“.

1 in 7 UK Broadband, Mobile and Mortgage Users Hit by Loyalty Penalty UPDATE

1st August, 2022 (14 Comments)

A new “nationally representative” Opinium survey 3,087 UK adults with a mobile, broadband ISP, or mortgage contract, which was commissioned by Citizens Advice, has found that 1-in-7 customers are still paying their providers a “loyalty penalty” (i.e. paying more than new customers) despite cost-of-living crisis.

CityFibre Find Positives in its Failed FTTP Prices Appeal vs Ofcom

24th July, 2022 (24 Comments)

The Competition Appeal Tribunal‘s (CAT) decision last week to reject CityFibre’s appeal against Ofcom’s approval process for Openreach’s “Equinox” price cut (here), which slashed the cost of the incumbent’s wholesale FTTP broadband products for UK ISPs, may not have been a total loss for the alternative network operator.

Connexin Create InfraCo to Support Full Fibre Build in Northern England

22nd July, 2022 (3 Comments)

A new alternative network (altnet) operator called Connect InfraCo, which has close links to UK ISP Connexin, has cropped up with a plan to rollout a new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband platform to homes and businesses in the North of England, albeit “primarily” in a wholesale capacity.

CityFibre Banner and Fibre Optic Cable Reel

CityFibre Lose Appeal vs Ofcom’s Approval of Openreach FTTP Price Cut UPDATE

15th July, 2022 (10 Comments)

The Competition Appeal Tribunal has today “dismissed” CityFibre’s attempt to challenge Ofcom’s approval of Openreach’s (BT) “Equinox” offer (here), which introduced a “major” price cut (details) at wholesale to their Fibre-to-the-Premises (FTTP) broadband products for UK ISPs. But the operator is far from giving up.

consumer complaint uk red triangle warning sign

Ofcom Name UK Broadband ISPs with Most Complaints in Q1 2022 UPDATE

13th July, 2022 (7 Comments)

Ofcom’s latest Q1 2022 study of UK consumer complaints has revealed that ISP Shell Energy attracted the most moans for both fixed line broadband and landline phone services, while Virgin Mobile did the same for Pay Monthly mobile services and Virgin Media were also on the naughty step for Pay TV.

5G Mobile via LEO Broadband Satellites Moves a Step Closer

12th July, 2022 (5 Comments)

The idea of being able to offer consumers a 5G based mobile handset that gets its service from orbiting broadband satellites in Low Earth Orbit (LEO), as well as a terrestrial mast, is nothing new. But turning it into a commercial product is another thing entirely, yet Ericsson, Qualcomm and Thales appear to be making progress.

Ofcom Monitors UK Internet Phone Providers Over 999 Concerns UPDATE

11th July, 2022 (16 Comments)

Ofcom has today opened a new monitoring programme, which will pay special attention to checking whether internet phone providers, such as those offered by dedicated Voice-over-IP (VoIP) and broadband providers (ISP), are ensuring the availability of access to emergency services (999) during power cuts.

Ofcom Sets Out UK Internet Censorship Plans Under Safety Bill

6th July, 2022 (18 Comments)

The UK communications and media regulator, Ofcom, has today set out their plans for putting the mess of complex and confusing legislation – that is the Online Safety Bill (OSB) – into practice, which aims to tackle “harmful” internet content through website bans by broadband ISPs, fines and other sanctions.

BT Seek Delay to UK Deadline for Removal of Huawei’s Telecoms Kit

30th June, 2022 (16 Comments)

The Chief Technology Officer for UK telecoms giant BT (EE), Howard Watson, has revealed that the operator is seeking more time from the Government for it to remove Huawei’s kit from the sensitive core of their national broadband and mobile network (this is due to be replaced by similar kit from Ericsson).

Broadband ISPs and Mobile Operators Agree UK Cost-of-Living Plan

27th June, 2022 (5 Comments)

The UK Government has today confirmed that the country’s biggest broadband and mobile providers have agreed to a raft of “new commitments“, which are designed to help people who may be struggling with the cost-of-living. But many of the pledges sound like those we’ve seen before, during the pandemic.

Old footbridge and traditional Cotswold cottages, Bibury, England, UK.

19% in Rural North West England Struggle with Internet Affordability

27th June, 2022 (4 Comments)

A recent study by researchers at Lancaster University has found that 28% of the population in rural North West England are not confident in completing key tasks online (e.g. applying for jobs) and 19% found either their PC, broadband, smartphone or mobile data unaffordable – rising to 36% among households with an income of under £20k.

Telesat-Lightspeed-Satellite-Broadband-Platform

Ofcom UK Review Telesat’s Planned LEO Satellite Broadband Network

24th June, 2022 (2 Comments)

Forget about OneWeb, Amazon (Kuiper) and Starlink (SpaceX) for a minute. The UK telecoms regulator, Ofcom, has just received an application from Telesat for an Earth Station Network Licence that will be used to support their future “Lightspeed” constellation of ultrafast broadband satellites in Low Earth Orbit (LEO).

Parliament UK Building at Dusk in London 2021

Gov Pressures UK ISPs and Mobile Operators on Cost of Living

22nd June, 2022 (52 Comments)

The UK government, which wants to be seen as at least trying to do something about the cost of living crisis, has reportedly summoned bosses from most of the major mobile and broadband providers to Downing Street next week. Seemingly in the hope of finding more ways to help those who may be struggling to pay their bills.

Ofcom – More UK Spectrum for Satellite Broadband as Starlink Expand

21st June, 2022 (0 Comments)

Ofcom has today proposed to make more spectrum available for satellite operators via the 14.25 – 14.5GHz “Ku band“, which they say would effectively “double the capacity available” and support “better broadband for more rural homes“, as well as connecting planes and ships. Separately, Starlink plan to add more UK earth stations.

Ofcom Add New Protections for UK Broadband and Mobile Users

17th June, 2022 (18 Comments)

Ofcom has reminded us that communications providers, such as those ISPs and companies offering broadband, mobile, phone and pay TV services, are today required to introduce a number of changes, including simpler contract details, more rights to exit your contract early and the introduction of an emergency video relay service.