Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1879 Posts)

Articles for Category Tag - Ofcom Regulation

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TalkTalk Attract Most UK Complaints for Broadband and Sky Mobile for Mobile in Q1 2026

23rd July, 2026 (2 Comments)

Ofcom has this morning published their latest Q1 2026 study of quarterly UK consumer telecoms and TV complaints, which reports that TalkTalk attracted the most complaints from customers for fixed broadband services, while Sky Mobile came top of the naughty table for Mobile services and EE did the same for Pay TV. But complaint volumes have fallen to their lowest ever level.

Streetwave Northern Ireland Mobile Coverage Map

Streetwave UK Tests Accuracy of Ofcom’s Mobile Coverage Data

23rd July, 2026 (2 Comments)

A new study from UK network analyst firm Streetwave, which recently used bin lorries to map the coverage and performance of 4G and 5G mobile (broadband) networks across Northern Ireland, has questioned the accuracy of Ofcom’s mobile coverage data after finding a big difference between the regulator’s figures and those of their own research.

Virgin Media O2 Calls on Ofcom to Weaken UK Net Neutrality Rules for Mobile

22nd July, 2026 (14 Comments)

Broadband and mobile giant Virgin Media and O2 (VMO2) has today attempted to reignite the Net Neutrality debate, again, by calling on Ofcom to soften their guidelines in order to “unlock innovation and new mobile network investment“. The rules were originally established to prevent unfair blocking or slowing of access to legal websites and other internet services by comms providers.

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Ofcom Adopt Shared Upper 6GHz Band for UK Mobile and Wi-Fi Networks

20th July, 2026 (5 Comments)

The UK telecoms regulator, Ofcom, has today decided to implement their plan for allowing Low Power Indoor (LPI) Wi-Fi and outdoor mobile broadband (4G, 5G etc.) networks to “share” access to the Upper 6GHz radio spectrum band (6425 to 7125MHz). The UK will thus become the first country in Europe to adopt this, but mobile networks won’t be able to harness it until after 2030.

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Ofcom Rejected More Effective Method of Blocking UK Messaging Scams

17th July, 2026 (3 Comments)

Earlier this week Ofcom introduced new measures to help UK mobile operators “block, limit and disrupt scammers” from sending messaging scams (here). The changes, while positive, overlooked the fact that the regulator ended up rejecting an already adopted (in other countries) and UK developed fix that would have been more effective, partly due to BT and others complaining that it would be too “onerous“.

Ofcom Investigates Multiple UK Broadband Networks Over Liability Funds UPDATE

16th July, 2026 (4 Comments)

The UK telecoms regulator, Ofcom, has opened investigations into several alternative full fibre broadband networks (altnets) – including Internetty, Cambridge Fibre Networks, Optical Fibre Infrastructure, Pine Media and Trooli – after they found “reasonable grounds to believe” that they may not be meeting their duties to show they have secured funds for meeting their liabilities.

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Vodafone Says UK Ranks Poorly in Study of Ten Major Mobile Markets

16th July, 2026 (1 Comment)

Broadband and mobile provider Vodafone has published their new Mobile Market Index (MMI), which benchmarks the UK against nine international peers (inc. USA, Germany, France, Spain, South Korea, Australia, Norway, Singapore and Hungary) to assess the environment facing Mobile Network Operators (MNOs) in each.

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Ofcom Investigate TikTok Over Weak UK Internet Age Verification Measures

16th July, 2026 (1 Comment)

Popular video streaming site TikTok, which can be used by those who are 13 years of age or older (18+ for livestreaming), appears to have landed itself in hot water with Ofcom’s enforcement of the UK’s Online Safety Act (OSA) over their use of “age inference” technology to identify the age of their users (i.e. this is not something the regulator considers to be “highly effective” for age verification).

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Spectrum Comms Look to Expand UK Fibre Optic Network for Businesses

15th July, 2026 (0 Comments)

Spectrum Comms Solutions, which specialises in building telecoms infrastructure and fibre optic broadband / Ethernet networks (both for themselves and for other providers), has revealed that they’re looking to maintain and expand their passive network (inc. Dark Fibre) in places such as Leeds, Manchester, Sheffield, Birmingham, London Docklands and other UK regions where “data centre clusters require secure interconnection“.

Ofcom Introduce New UK Rules to Tackle Mobile Messaging Scams UPDATE

15th July, 2026 (7 Comments)

The UK internet content, telecoms and media regulator, Ofcom, has this morning published a “comprehensive package of practical measures” to help UK mobile network operators “block, limit and disrupt scammers” from sending messaging scams. In addition, they’ve strengthened rules to help protect people from international calls that imitate – or “spoof” – UK mobile numbers.

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Gov Sets Out More Detail of UK Social Media Curfews and Restrictions for Under 18s

14th July, 2026 (6 Comments)

The Government has tonight set out more details of how they intend to implement their recently announced internet Social Media ban for children under 16 (original news), which among other things includes new details on overnight curfews and breaks in infinite scrolling for under 18s.

Lord Richard Allan Steps Down from Ofcom’s Board Early

14th July, 2026 (0 Comments)

The UK telecoms, media and internet content regulator, Ofcom, has today announced that Lord Richard Allan has stepped down early from his position as a Non-Executive Director of the regulator’s board. The Secretary of State originally appointed Lord Allan for a four-year term at the end of 2024.

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Ofcom Confirms Starlink is Viable Alternative to 10Mbps UK Broadband USO

13th July, 2026 (28 Comments)

The UK telecoms, internet content and media regulator, Ofcom, has confirmed to ISPreview that the availability of Starlink’s ultrafast satellite broadband service now means that fewer customers may need to request the 10Mbps+ Universal Service Obligation (USO) from BT across much of the country (or KCOM in Hull).

BT and Virgin Media O2 in Competition Spat Over £50 UK Broadband Discount UPDATE

12th July, 2026 (26 Comments)

Remember when Openreach (BT) recently announced that it was going to give broadband ISPs on its network an extra £50 rebate for winning incremental new “full fibre” (FTTP) customers in areas where it competes with Virgin Media (here)? Well, the latter isn’t very happy, naturally, and has accused the incumbent of trying to “choke” off competition in the market.

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Ofcom Hit Virgin Media UK with £28m Fine for Preventing Contract Cancellations UPDATE

8th July, 2026 (42 Comments)

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator found that they had made it difficult for customers to cancel their contracts. Millions of customer calls were said to have been “deliberately mishandled, creating unnecessary barriers to switching or cancelling“.

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Broadband Altnets Spar with Ofcom Over Openreach UK Copper Line Retirement

7th July, 2026 (28 Comments)

The UK telecom regulator’s proposal in their Telecoms Access Review 2026 (TAR), which sought to adopt a different approach to copper line retirement in favour of full fibre optic (FTTP) broadband lines on Openreach’s national UK network, has, perhaps predictably, attracted criticism from rivals that worry it may hand the incumbent an advantage.

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New Bill Aims to Stop Mid-Contract Price Rises on UK Broadband and Mobile

1st July, 2026 (22 Comments)

The Conservative MP for Hinckley and Bosworth, Dr Luke Evans (Shadow Health Minister), has tabled a new Private Members Bill (PMB) that seeks to “prohibit” mobile, landline (phone) and broadband providers from increasing their prices mid-way through your contract. But it’s chances of becoming law are fairly slim.