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Articles for Category Tag - Ofcom Regulation

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

Ofcom Publish Final Results from the UK 4G and 5G Mobile Auction

13th April, 2018 (12 Comments)

As expected the UK telecoms regulator has today finalised precisely how much extra mobile spectrum has been won in the recent auction of the 4G friendly 2.3GHz and future 5G targeted 3.4GHz radio spectrum bands, which saw EE (BT), O2, Three UK and Vodafone spend a total of £1.37bn.

Ofcom UK Delays Second Attempt at BT Dark Fibre Access UPDATE

12th April, 2018 (27 Comments)

The UK telecoms regulator has announced that they will NOT attempt to reintroduce a “temporary remedy” for Dark Fibre Access, which would have required BT (Openreach) to provide a restricted form of DFA in the leased line (Ethernet) markets for the period until March 2019. But DFA will be tried again.

Councils Complain About England’s Below Average Broadband Speeds

6th April, 2018 (17 Comments)

The County Councils Network (CCN), which highlights itself as the “national voice” for England’s 37 county councils, has today claimed that 72% of the country’s counties are below the national average download speed of 45Mbps and 27% have average speeds below Ofcom’s 30Mbps+ definition of “superfast“.

Ofcom Reveal Initial UK 4G and 5G Mobile Spectrum Auction Winners

5th April, 2018 (12 Comments)

The UK telecoms regulator has today revealed the preliminary winners from their auction of the new 4G Mobile friendly 2.3GHz and future 5G destined 3.4GHz radio spectrum bands. All of the major mobile operators have won a slice and the total value of the principal stage is £1,355,744,000.

Ofcom UK Probe Vonage Over VoIP Network Availability

4th April, 2018 (3 Comments)

The growing importance of Voice-over-IP (VoIP) service stability, which is becoming more essential as UK broadband ISP users increasingly switch away from traditional phone services, has been underlined today after Ofcom began investigating Vonage over its recent network availability.

Should UK Broadband ISPs Stop Locking Users to Bundled Routers

4th April, 2018 (26 Comments)

The “free” routers that so often come bundled alongside broadband ISP packages are usually nothing to write home about, not least because they’re often budget models and frequently come with key features disabled. But should provider’s be preventing customers from using their own kit?

Openreach Interview – The Challenges of Delivering Fast UK Ethernet

30th March, 2018 (8 Comments)

Today high speed Ethernet lines supply capacity for everything from your broadband ISP connection to cash machines and delivering them can be difficult. So much so that Openreach’s (BT) Kevin Murphy has warned that some of Ofcom’s key performance targets may be “operationally unachievable.“

BT Landline Only UK Phone Customers to See £7 Price Cut on Sunday

29th March, 2018 (23 Comments)

Ofcom has confirmed that UK consumers who take a landline-only phone service from BT will, from Sunday, pay £7 a month less for their line rental (i.e. £11.99 inc. VAT instead of £18.99). As part of the agreement BT will also cap line rental and call charges, to increase by no more than inflation, for 3 years.

Ofcom Tweak Final Pricing for Openreach 40Mbps FTTC Broadband

28th March, 2018 (11 Comments)

Ofcom has today published a final statement on their recent UK Wholesale Local Access Market Review (WLAMR), which is broadly unchanged from last month’s major announcement (here) but there has been a tweak to wholesale FTTC “fibre broadband” pricing for UK ISPs.

Government Detail Final 10Mbps For All UK Broadband USO Design UPDATE

28th March, 2018 (20 Comments)

As promised the Government has today set out their chosen design for the new Universal Service Obligation (USO), which pledges to give everybody in the United Kingdom the “legal right” to request a 10Mbps+ capable “high speed broadband” connection from 2020, but challenges remain.

UK Broadband ISPs Failing to Provide Enough Speed Information

23rd March, 2018 (2 Comments)

A new Mystery Shopper study conducted by consumer magazine Which? has revealed that major broadband ISPs are only giving the required information about connection speeds under Ofcom’s Code of Practice (CoP) less than half (47%) of the time, with some (e.g. TalkTalk) doing worse than others.

Fixed Wireless ISP Connexin Drops Out of UK Spectrum Auction

16th March, 2018 (0 Comments)

Fixed wireless access ISP Connexin, which operates broadband networks in East Yorkshire and Lincolnshire (England), has this morning suddenly dropped out of next week’s UK auction for the 4G friendly 2.3GHz mobile spectrum band and the 5G friendly 3.4GHz band.

Ofcom to Begin UK 4G and 5G Mobile Spectrum Auction Next Week

12th March, 2018 (4 Comments)

The national telecoms regulator has today confirmed that their auction of 4G and 5G friendly Mobile spectrum, which will see 40MHz of frequency in the 2.3GHz band (2350-2390MHz) and 150MHz in the 3.4GHz band (3410-3480MHz and 3500-3580MHz) being distributed, will begin on Tuesday 20th March.

Ofcom Consult on UK Rural 5G Mobile Coverage Obligation at 700MHz

9th March, 2018 (4 Comments)

The UK telecoms regulator has today launched a new consultation, which seeks to establish what sort of future 4G or 5G based coverage obligation will be attached to the 700MHz band of radio spectrum for mobile network operators (due to be auctioned off during late 2019).

Openreach’s UK Dark Fibre Alternative to Launch 3rd April 2018

8th March, 2018 (0 Comments)

Openreach’s new Optical Spectrum Access product (OSA Filter Connect / FSP3000), which has been created as a sort of soft alternative to Ofcom’s stalled Dark Fibre Access (DFA) solution, will officially be made available to ISPs from 3rd April 2018 and initially offer data speeds of around 10-20Gbps.

ISPs and Openreach Working to Improve UK Broadband Repairs

7th March, 2018 (0 Comments)

The Office of the Telecommunications Adjudicator (OTA2) confirms that UK ISPs have raised a new Statement of Requirement (SOR) request to encourage more data sharing for both ADSL and FTTC (VDSL2) based broadband products, which could result in a more effective engineer repair process.

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