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Articles for Category Tag - Ofcom Regulation

 
fibre optic red and blue broadband cables 2018

15th February, 2023 (9 Comments)

A new study has attempted to forecast which ten UK local authorities will see the most significant increase in their coverage of Fibre-to-the-Premises (FTTP) based broadband ISP networks over the next two years. Topping the table were North East Lincolnshire, Oxford and Stevenage.

house uk pounds subsidy

13th February, 2023 (35 Comments)

A growing number of ISPs have introduced cheaper Social Tariffs over the past year – aimed at those on benefits who are most exposed to the UK’s cost-of-living crisis. As part of this, some providers have called on Openreach to launch social tariff products at wholesale to support them, but there’s so far no indication of that happening.

high uk prices and costs

9th February, 2023 (57 Comments)

The UK telecoms regulator, Ofcom, has today officially launched a new review that will finally examine whether inflation-linked mid-contract price rises give phone and broadband ISP customers “sufficient certainty and clarity about what they can expect to pay.”

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big_ben_uk_parliament_left_side_view

3rd February, 2023 (8 Comments)

A short but interesting debate took place yesterday in the House of Lords (Parliament), which saw many cross-party peers call on the UK government – represented by Lord Parkinson of Whitley Bay (DCMS) – to do more to help tackle the impact of recent above-inflation price hikes by broadband ISPs.

fibre optic cable strands gigapixel

3rd February, 2023 (45 Comments)

Ofcom has today opened an expected consultation into Openreach’s ‘Equinox 2‘ discount scheme, which will further reduce the wholesale prices of their Fibre-to-the-Premises (FTTP) based broadband products for ISPs and thus consumers. But their “provisional” view is “not intervene“, which is likely to anger alternative networks (AltNets).

29th January, 2023 (11 Comments)

After sitting on the fence for a while, Sky Broadband has finally re-adopted Ofcom’s voluntary Code of Practice for Broadband ISP Speeds, which among other things will require them to give customers more information about their estimated line speed and makes it easier to exit a contract penalty free (if faults cannot be fixed).

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complaints ofcom report isp broadband tv phone mobile

26th January, 2023 (3 Comments)

The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

bt beyond limits uk isp logo

23rd January, 2023 (14 Comments)

The UK telecoms and media regulator, Ofcom, has this morning opened an investigation into broadband ISP and telecoms giant BT (including subsidiaries EE and Plusnet), which focuses upon their compliance with its obligation to provide customers with clear and simple contract information before they sign up to a new deal.

TalkTalk-Wi-Fi-Hub-2-Router-BETA

18th January, 2023 (21 Comments)

Broadband ISP TalkTalk has moved to try and deflect some of the negative attention they’re likely to get from the confirmation of today’s annual inflation linked price hikes. The provider has done this by shifting the blame for those rises on to the shoulders of Ofcom and their wholesale providers (mainly Openreach).

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ofcom uk telecoms regulator

13th January, 2023 (12 Comments)

As expected, Ofcom has today confirmed that the requirement for certain UK telecoms operators to provide “outdated” FAX (facsimile) services under their legally-binding Universal Service Obligation (USO), which only applies to BT and KCOM, has officially been removed.

Switching-broadband-cycle-black-and-red-arrows

13th January, 2023 (10 Comments)

Last year we revealed (here) that Ofcom’s April 2023 deadline for the launch of One Touch Switch (OTS), which will make it easier for consumers to migrate between broadband ISPs on different networks, was at high risk of delay. The latest information suggests that some key aspects won’t even be ready to test until late 2023.

fibre optic green cable flay-gigapixel by 123rf

20th December, 2022 (3 Comments)

A new alternative network (altnet) builder called Meliora Networks Limited has emerged on to the scene with a plan to rollout a hybrid Fixed Wireless Access (FWA) and gigabit-capable Full Fibre broadband network, which will focus on “areas of the UK that do not presently have access to next generation connectivity.”

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15th December, 2022 (12 Comments)

Ofcom has published their Connection Nations 2022 UK digital infrastructure report, which reveals that “gigabit-capable” broadband ISP networks cover 70% of the UK (21 million premises), which is up from 47%  last year, and outdoor 5G mobile cover from at least one operator is available to 67-77% of premises (up from 42-57%).

FTTP External Wall Box Install by Openreach Engineer 2022

14th December, 2022 (31 Comments)

Openreach (BT) has today responded to pressure from their ISP customers by unveiling a new round of major discounts (aka – “Equinox 2“) to the wholesale price of their gigabit-capable Fibre-to-the-Premises (FTTP) broadband products, which aims to keep the operator competitive and reduce prices on consumer packages.

fibre optic cable deployment bt openreach

7th December, 2022 (7 Comments)

Credible sources have confirmed that Openreach this week issued draft contracts for their forthcoming “Equinox 2” offer to UK broadband ISPs, which will further discount the prices of their gigabit-capable Fibre-to-the-Premises (FTTP) product and explains why Cityfibre chose yesterday to launch their competition complaint (here).

cityfibre cable reels optical fibre

6th December, 2022 (25 Comments)

Network builder Cityfibre has today announced that they’ve formally submitted a Competition Act complaint to the Competition and Markets Authority (CMA) and Ofcom against Openreach (BT), which accuses the operator of “undertaking an aggressive strategy to foreclose infrastructure competition in the UK fibre broadband market“.

wireless signal uk map

6th December, 2022 (7 Comments)

The UK telecoms regulator, Ofcom, has today issued an update on its position with respect to whether the upper 6GHz radio spectrum band (6425 to 7125MHz) should be released for use by either higher-power licensed 5G mobile networks (mobile broadband) or lower-power Wi-Fi (e.g. home WiFi).

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