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Articles for Category Tag - Plusnet

 

17th May, 2021 (7 Comments)

Mobile operator EE (BT) has today announced that they’ve built 69 new 4G mobile sites and upgraded 35 more across multiple lines in London, which has improved their network coverage and data speeds (mobile broadband) along the city’s key commuter rail routes. But the work doesn’t stop there.

bt_office_building_uk_logo

13th May, 2021 (38 Comments)

The BT Group has published their latest Q4 2020/21 results today, which reveals that Openreach has further expanded their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network rollout target from 20 million UK premises to 25 million by December 2026. The extended target will support an additional 7,000 jobs.

consumer satisfaction broadband rating

7th May, 2021 (2 Comments)

Ofcom has published their 2021 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. Overall TalkTalk attracted the lowest satisfaction for broadband (77%), while Three UK did the same for mobile (86%). Generally, customer service has taken a COVID-19 hit.

6th May, 2021 (18 Comments)

A new study from consumer magazine Which? has warned that millions of UK consumers may be “at risk of being hacked in their homes” because the “outdated” broadband router they use, as supplied by several major ISPs including EE, Sky Broadband, TalkTalk, Virgin Media and Vodafone, could contain potential security flaws.

30th April, 2021 (25 Comments)

Ofcom’s latest Q4 2020 consumer complaints report has today been published, which names and shames Vodafone for attracting the most gripes about fixed broadband and phone in the quarter, while iD Mobile and Three UK jointly did the same for Mobile and Virgin Media came bottom for Pay TV.

27th April, 2021 (44 Comments)

After an excruciatingly long wait, budget conscious UK ISP Plusnet finally looks set to move into the ultrafast broadband era by launching their first Fibre-to-the-Premises (FTTP) based broadband packages later this year. The product also seems likely to be accompanied by a new router (possibly a re-brand of BT’s Smart Hub 2).

plusnet uk isp logo image 2020

27th February, 2021 (11 Comments)

Existing customers of UK ISP Plusnet’s home broadband and phone service will be displeased, if perhaps not all that surprised, to learn that the provider has finally scrapped their long-running Line Rental Saver (LRS) discount (i.e. pay for 12 months in advance to save c.£30).

15th February, 2021 (20 Comments)

The winners of the annual Uswitch.com Awards 2021 have today been unveiled, which among other categories saw UK ISP Plusnet scoop the win for “Broadband Provider of the Year“, while Virgin Media once again grabbed the “Fastest Broadband Provider” crown and BT were named best “TV Provider of the Year.” Read on for the full list.

5th February, 2021 (23 Comments)

Major record labels, including the British Recorded Music Industry (BPI) and Phonographic Performance (PPL), have gone to the UK High Court in an attempt to force six of the country’s largest broadband ISPs to extend their website blocks for copyright infringement to include sites that facilitate stream ripping and cyberlocker Nitroflare.

4th February, 2021 (78 Comments)

The BT Group’s latest Q3 2020/21 results reveal that Openreach’s G.fast and Fibre-to-the-Premises (FTTP) based “ultrafast broadband” (100Mbps+) network now covers a total of 6.88 million UK premises, with 4.05m coming from FTTP alone (up from 3.5m last quarter). The take-up rate for their full fibre services has also improved.

complaints ofcom report isp broadband tv phone mobile

2nd February, 2021 (15 Comments)

Ofcom’s latest Q3 2020 consumer complaints report has just been published, which names UK ISP Vodafone as attracting the most gripes for home broadband, while Plusnet did the same for landline phone, Virgin Mobile were the worst for Mobile services and Virgin Media came bottom for Pay TV.

2nd February, 2021 (9 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Best Broadband Awards 2021‘ event, which surveyed their readers in an effort to identify the best UK Internet Service Providers across a range of different categories. But the overall winner, by a comfortable margin, came out as Zen Internet.

plusnet uk isp logo image 2020

29th January, 2021 (14 Comments)

Broadband ISP Plusnet, which recently stopped taking new orders for their YouView (IPTV) powered Pay TV box and service but left existing customers to ride out their remaining contracts (here), has now put another nail in the coffin of their TV product by announcing the withdrawal of several popular channels.

27th January, 2021 (0 Comments)

Broadband and telecoms giant BT Group has announced that they will aim to hire a further 428 UK apprentices (229) and graduates (199) this year – part of their September 2021 intake plan. But the figure is down from the 700+ promised via last year’s September 2020 intake plan and comes at a time of job losses elsewhere.

14th January, 2021 (6 Comments)

Ofcom and the UK Regulators Network (UKRN), which includes data from CCW, FCA, Ofgem and Ofwat, have today published an updated series of scorecards that are intended to help consumers compare several key performance areas from the largest broadband, mobile, phone, energy, water and financial providers.

plusnet uk isp logo image 2020

13th January, 2021 (21 Comments)

Budget broadband ISP Plusnet, which is part of the BT Group, has announced that they will “no longer be taking orders” for their YouView (IPTV) powered Pay TV box and service from 19th January 2021, although some customers are already reporting difficulties in adding the service to their package.

children_working_education

11th January, 2021 (24 Comments)

Mobile customers of BT, Plusnet and EE have today been told that the operators will remove mobile data (mobile broadband) charges for BBC Bitesize content by the end of January 2021. The move forms part of BT’s new “Lockdown Learning” scheme (here), which was kicked off last week to help struggling school children.

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