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Articles for Category Tag - Plusnet

 

7th February, 2020 (8 Comments)

The annual Uswitch.com Awards 2020 took place last night, which among other categories saw budget focused UK ISP NOW TV scoop the win for “Broadband Provider of the Year“, while Virgin Media once again grabbed “Fastest Broadband Provider” and Sky Mobile were named “Network of the Year.” Read on for the full list.

3rd February, 2020 (2 Comments)

Broadband ISP and telecoms giant BT Group has today announced that they intend to hire a further 700+ UK apprentices and graduates as part of their September 2020 intake plan, which is down from the 900 that have been added over the past 12 months.

1st February, 2020 (12 Comments)

Customers of broadband ISP BT, specifically those who still make use of their Yahoo! (BTYahoo Mail) based email platform, look set to face another significant migration. Sources have informed ISPreview.co.uk that the provider intends to move away from the trouble prone Yahoo! once and for all, but they’ve kept it very hush hush.

30th January, 2020 (30 Comments)

Ofcom has today announced that they intend to toughen their existing Broadband Speed Code of Practice, which among other things requires UK ISPs to supply consumers with a personal estimate of their broadband line speed before buying. Under the new change this estimate will become more accurate, but there’s a catch.

30th January, 2020 (5 Comments)

An annual survey conducted by Expert Reviews has named UK ISP Plusnet as the “Overall Winner” of their 2020 Best Broadband Awards, although EE (BT) also picked up an award for “Best Customer Service” and Virgin Media came top for “Best Speed.” Sadly TalkTalk came bottom of the customer service table.

24th January, 2020 (9 Comments)

Ofcom has today published their latest Q3 2019 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for fixed line broadband, home phone and mobile (Pay Monthly) service. Meanwhile Virgin Media took the most flak their Pay TV service.

9th January, 2020 (1 Comment)

The national communications regulator, Ofcom, has today partnered with the UK Regulators Network (UKRN) to publish a series of new scorecards that are intended to help customers compare several key areas from the largest broadband ISPs, mobile and phone providers. But what of smaller providers? Forget about it.

6th January, 2020 (0 Comments)

Trouble finding a new home broadband ISP? You’re not alone. Consumers in the UK face a bewildering choice of different providers and networks, which is only going to get worse as a growing number of new entrants enter the market. Our annual editors pick aims to highlight some of the top options for quality or affordability.

30th December, 2019 (15 Comments)

It’s that time of the year again when we take a look back to see how video streaming speeds by different broadband ISPs have changed for UK users of Netflix’s popular internet movie and TV service, which this year adds the impact from Vodafone’s fixed line service and oddly splits TalkTalk’s “fibre” and “DSL” connections.

28th December, 2019 (10 Comments)

We’re finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national fixed line and mobile operators. Overall the picture remains one of gradual improvement but the rollout of 5G and “full fibre” (FTTP) will soon change that dynamic.

21st November, 2019 (2 Comments)

Strictly speaking UK ISP Plusnet already started their Black Friday discounts last week (here), although they perhaps saw what some of their rivals were doing and have now introduced further reductions on their two FTTC “fibre broadband” and phone plans. As before, these will run until 2nd December.

19th November, 2019 (7 Comments)

The latest Q2 2019 consumer complaints report from Ofcom has confirmed that UK ISP Vodafone attracted the most moans for fixed line broadband, while Plusnet were the worst for landline phone and Virgin Media did the same for both Mobile and Pay TV. On the flip side Sky Broadband generated the fewest gripes.

18th November, 2019 (48 Comments)

Some customers of Plusnet’s broadband service, specifically those using their Hub One router (re-branded BT HomeHub 5A), are suffering from unstable internet connectivity when connecting to devices via the 5GHz WiFi band. The issue began earlier this year.

13th November, 2019 (4 Comments)

Low cost ISP Plusnet has become the latest provider to tweak their existing discounts a little lower ahead of the annual Black Friday and Cyber Monday sales event. The main bonus is an included offer of £75 cashback on every package and a slight reduction in monthly price over their prior promotions.

11th November, 2019 (18 Comments)

The long standing CEO of low cost broadband ISP Plusnet, Andy Baker, has announced that he will step down as the provider completes its integration into BT’s Consumer division. Despite this the business will retain some independence (i.e. helping to differentiate their packages) and will continue to be based out of Sheffield and Leeds.

23rd October, 2019 (12 Comments)

Over the past few years many of the broadband ISP market’s smallest and biggest UK players, such as BT and Sky Broadband, have deployed the “new” IPv6 internet addressing standard. Sadly the same cannot be said for Virgin Media, TalkTalk, Vodafone and Plusnet. We asked each for an update and here’s what they said.

plusnet uk

8th October, 2019 (14 Comments)

Budget UK ISP Plusnet has recently announced another round of annual price rises on their broadband and phone services, which are set to be introduced just before Christmas on 3rd December 2019. On that same day the provider will also withdraw their old “broadband without line rental” packages from sale for new customers.

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