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Articles for Category Tag - Plusnet

 
Plusnet-3D-Logo-2023

17th April, 2025 (0 Comments)

UK ISP Plusnet has today introduced a bunch of new Easter discounts across their home broadband plans for new customers, which for example has cut the monthly price of their top 900Mbps Fibre-to-the-Premises (FTTP) package to just £36.99 per month on a 24-month term (mid-contract price hikes apply). Plus there’s a £100 reward card thrown-in.

Plusnet-Broadband-Router-2023

16th April, 2025 (18 Comments)

Internet service provider PlusNet, which is part of the wider BT Group, has informed customers that they’re “now ready” to finally start trials of Internet Protocol v6 (IPv6) addressing on their “High Touch” broadband network. The ISP has previously only conducted a small scale technical trial on their “Low Touch” network (here) – used by c. 90% of customers.

Broadband-speed-meter

16th April, 2025 (1 Comment)

Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings.

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gold best broadband isp award cup

21st March, 2025 (18 Comments)

Uswitch.com has today named the winners of their annual 2025 Telecoms Awards event, which among things saw UK ISP Plusnet once again being named as the best “National Broadband Provider of the Year“, while YouFibre won the best regional provider award and giffgaff scooped the win for best mobile “Network of the Year“.

BT Group -Sign-on-Office-Window-2025

20th March, 2025 (23 Comments)

Telecoms and broadband giant BT has confirmed to ISPreview that, as part of their ongoing UK programme to modernise and consolidate the number of offices they have, they’ve decided to close their Contact Centres in Leeds and Exeter over the “coming months“. The move is expected to impact hundreds of jobs, but many will be consolidated into more modern sites.

Gold Award Trophy Held in Hand 123RF - 166249402

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

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bt ee shop front

8th March, 2025 (66 Comments)

Broadband and telecoms giant BT appears to have confirmed that their strategy of turning EE into the group’s “flagship brand for our consumer customers”, which was eventually expected to result in the BT brand focusing more on business customers, will no longer result in the original brand being retired for consumer products.

Hands holding british pound coin and small money pouch by 123rf

28th February, 2025 (17 Comments)

Several broadband and mobile operators, including Vodafone, BT, EE, and Plusnet, have this week notified of a small but useful tweak to their mid-contract price hikes policy, which means that new customers who sign-up will not be hit by the price increase that was previously due to start around the end of March 2025.

internet piracy uk copy

27th February, 2025 (13 Comments)

Most of the major broadband ISPs in the United Kingdom (BT, Sky Broadband, Virgin Media, TalkTalk, EE and Plusnet) have just been handed a new court order to block an Israel TV video streaming site, which was found to have been facilitating internet copyright infringement (piracy).

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complaints ofcom report isp broadband tv phone mobile

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

BT Staff and Recruits UK

7th February, 2025 (8 Comments)

Broadband ISP and telecoms giant BT have today confirmed that they will recruit more than 600 additional apprentices and graduates in 2025 (up from 500 in 2024) – forming part of their September 2025 intake. The roles will span across areas such as cybersecurity, software engineering and customer service.

Plusnet-Broadband-Router-2023

7th February, 2025 (0 Comments)

Broadband ISP Plusnet has introduced a bunch of new discounts across their home broadband plans for new customers, which for example has cut the monthly price of their top 900Mbps Fibre-to-the-Premises (FTTP) package to just £37.99 per month on a 24-month term (price increases by £3 per month from April each year). Plus there’s a £110 reward card thrown-in.

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BT-Group-Head-office-front-One-Braham-PR-290125

30th January, 2025 (44 Comments)

Telecoms giant BT Group has today published a brief trading update to the end of 2024, which reveals that Openreach added another 1 million premises in the last quarter (unchanged) to the coverage of their full fibre (FTTP) broadband ISP network (total 17m) and saw related take-up rise by 472k (net adds) to total 6m (stable at 35%). But total broadband lines fell by 208k as rivals continue to bite.

BT-Smart-Hub-3-Router-2023

16th January, 2025 (20 Comments)

Broadband, TV, phone and mobile provider BT (inc. EE) has today reiterated their policy on annual UK price increases, which readers may recall was first introduced last year (here and here). This is intended to align with Ofcom’s ban on mid-contract price hikes that are linked to confusing inflation and percentage-based changes (here).

Plusnet-Broadband-Router-2023

31st December, 2024 (38 Comments)

Low-cost broadband ISP Plusnet (BT Group), which over the past few years has already lost many of its extra features (pay TV, home phone (on FTTP), mobile etc.), appears to have added yet another service to the digital dustbin after customers began complaining that they could no longer add a Static IP address to their accounts.

Broadband-UK-speed-meter-multiple-colours

27th December, 2024 (1 Comment)

Once again, as we reach the end of 2024, it’s time for ISPreview to take our usual biannual look back to see how the broadband download and upload speeds have changed across the fastest nationally available UK fixed line ISPs, mobile network operators and Starlink (satellite) services. But this time around we’ve made a few changes.

internet piracy uk copy

20th December, 2024 (18 Comments)

The Publishers Association (PA) has convinced the High Court to force most of the major broadband ISPs in the United Kingdom (BT, Sky Broadband, Virgin Media, TalkTalk, EE and Plusnet) to extend and expand their existing block of websites, focusing on those that were found to facilitate internet copyright infringement (piracy) of books and journals.

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