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Articles for Category Tag - Plusnet

Opensignal Rate UK Broadband ISPs by Quality and Speed

7th December, 2023 (6 Comments)

Benchmarking firm Opensignal has today published a supposedly “definitive” study of fixed broadband speeds across the United Kingdom, which reveals which ISPs are delivering both the best service quality and speeds to consumers. Perhaps unsurprisingly, the table ends up being topped by CommunityFibre, Virgin Media and Hyperoptic etc.

Broadband ISP PlusNet UK Prep New IPv6 Technical Trial

21st November, 2023 (30 Comments)

Low-cost broadband provider Plusnet, which is part of the wider BT Group, has today revealed that they will shortly launch a new technical trial to test their planned deployment of the IPv6 internet addressing standard, which comes a over a decade after they first trialled the technology.

UK ISP Plusnet Discount Fibre Broadband for Black Friday

9th November, 2023 (0 Comments)

Broadband ISP Plusnet has today become the latest internet provider to introduce their own round of Black Friday targeted discounts, which slashes the monthly price of their various hybrid-fibre (FTTC) and full fibre (FTTP) broadband packages on Openreach’s UK network by a few extra pounds.

BT Group Add Record 860,000 FTTP Broadband Premises to UK Coverage

2nd November, 2023 (34 Comments)

The BT Group has published their latest H1 FY24 results to September 2023, which reveals that Openreach’s full fibre (FTTP) broadband ISP network added a record of 860,000 premises to their coverage (up from 718k last quarter) and now covers 11.85 million premises, with a further 6m where initial build is underway.

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Ofcom Shames Vodafone in Q2 2023 Broadband Complaints Table

19th October, 2023 (11 Comments)

Ofcom has published their latest quarterly (Q2 2023) study of UK consumer complaints, which shames Vodafone as attracting the most gripes about broadband ISPs, while TalkTalk, Shell Energy and Virgin Media tied the lowest ranking for landline phone, BT did the same for Mobile services, and Virgin Media and BT came bottom for TV.

EE Becomes BT’s Main UK Broadband Brand – Launch 1.6Gb FTTP UPDATE

18th October, 2023 (93 Comments)

The big branding change continues. Some 18 months have passed since UK telecoms giant BT announced (here) that EE would – over time – gradually become their “flagship brand for our consumer customers” (i.e. converged broadband ISP and mobile plans etc.) and another shift begins today, alongside the launch of their 1.6Gbps package.

UK ISP Plusnet Discount 900Mbps FTTP Broadband to £43.99

13th October, 2023 (0 Comments)

Broadband ISP Plusnet has today discounted the price of their top two Fibre-to-the-Premises (FTTP) based packages on Openreach’s national network, which means that their 900Mbps tier is now just £43.99 per month on a 24-month term (£62.92 thereafter) and 500Mbps is £34.99 (£53.77 thereafter).

EE UK Preps Upgrades to Enhance Anti-SPAM and SCAM Filters

21st September, 2023 (10 Comments)

Broadband ISP and mobile network operator EE (BT) has announced that it is in the process of updating their existing SCAM and SPAM blocking technologies, which should enable them to root out additional scam tactics (e.g. “Hi Mum, Hi Dad” scams) and help protect consumers from hard to spot scams.

Ofcom 2023 Study Finds Average UK Broadband ISP Speeds Hit 69.4Mbps

14th September, 2023 (9 Comments)

Ofcom’s 2023 report into UK fixed line home broadband ISP performance – the last one it plans to publish – has today revealed that the average (median) download speed has risen from 59.4Mbps last year to 69.4Mbps now (uploads went from 10.7Mbps to 18.4Mbps). But the gap between rural and urban areas remains.

UK ISP Plusnet Scrap Phone – Launch Standalone FTTC Broadband UPDATE

15th August, 2023 (36 Comments)

Budget broadband ISP Plusnet has today finally launched a SOGEA powered Fibre-to-the-Cabinet (FTTC / VDSL2) package, which is a standalone broadband connection that removes the accompanying phone service. Sadly, the provider still shows no sign of offering existing customers a digital (IP-based) phone solution.

BT Group Name Allison Kirkby to Replace Philip Jansen as UK CEO

31st July, 2023 (13 Comments)

Broadband, phone and mobile giant BT Group (inc. Openreach, Plusnet and EE) has this morning announced that it has chosen Allison Kirkby, the current President & CEO of telecommunications multinational operator Telia Company in Sweden since early 2020, to replace Philip Jansen in the role of CEO.

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TalkTalk Tops Ofcom’s Broadband Complaints Table for Q1 2023 UPDATE

27th July, 2023 (11 Comments)

Ofcom’s latest quarterly (Q1 2023) study of UK consumer complaints has named and shamed TalkTalk for attracting the most consumer gripes about both fixed line broadband and landline phone services (making a change from Shell Energy), while BT did the same for both Pay Monthly Mobile and Pay TV services.

BT Stabilises UK FTTP Broadband Build – Adds 718,000 Premises

27th July, 2023 (34 Comments)

The BT Group has published a rather limited Q1 FY24 (quarterly) trading update to June 2023, which includes very few of the usual details but does reveal that Openreach’s roll-out of a full fibre (FTTP) broadband ISP network (coverage) grew by 718,000 UK premises in Q1 to total 11 million (up from 702k last quarter).

Broadband ISP Plusnet Launch New 300Mbps UK Full Fibre Plan UPDATE

20th July, 2023 (22 Comments)

Budget broadband ISP Plusnet will sometime today launch an additional Fibre-to-the-Premises (FTTP) powered package for residential customers covered by Openreach’s UK network – “Full Fibre 300“, which as the name suggests is based on the network operator’s 330Mbps download tier.

Tesco Mobile, Sky Mobile and Giffgaff Praised for UK Customer Satisfaction

14th July, 2023 (24 Comments)

The Institute of Customer Service (ICS) has just published their latest biannual UK Customer Satisfaction Index (July 2023), which finds that Tesco Mobile (ranked 7th), Sky Mobile (ranked 16th) and giffgaff (ranked 34th) were the only telecommunications providers to make their table of the top 50 organisations.

Broadband ISP Plusnet UK Stops Providing BT Sport TV Service

6th July, 2023 (17 Comments)

As expected (here), UK ISP Plusnet this week confirmed that they’re no longer providing BT Sport as a part of their existing customer home broadband packages, which means you won’t be able to access the service, including the BT Sport App or via a Sky TV set-top-box.

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.