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Articles for Category Tag - Three UK

No Surprise as Ofcom Study Shows WiFi Beats 4G and 3G Mobile Performance

16th June, 2017 (1 Comment)

Ofcom has used crowd-sourced data collected from 4,288 users of their Smartphone app to reveal that 72% of users in UK urban areas were satisfied with their overall mobile service, although this falls to just 56% in rural areas. Elsewhere WiFi gave the best YouTube speed (average of 6.6Mbps).

Ofcom Fines Three UK £1.89m for Flawed Access to Emergency Services

16th June, 2017 (3 Comments)

The telecoms regulator has today hit mobile operator Three UK with a fine of £1,890,000 after its network was temporarily unable to provide customers in Kent, Hampshire and parts of London with access to the emergency services (police, fire etc.), which wasn’t helped by reliance on a single data centre.

RootMetrics Tests YouTube 4G Mobile Streaming Performance in London

13th June, 2017 (2 Comments)

Mobile operator EE has come out on top in a new RootMetrics study of YouTube’s video streaming via 4G and 3G mobile networks in London, which rated all four primary mobile operators by several criteria (e.g. video resolution, time taken to start a video, playback freezes / buffering etc.).

Which? H1 2017 UK Mobile Network Survey Ranks EE and Vodafone Bottom

30th May, 2017 (6 Comments)

Consumer magazine Which? has published the outcome from their first 2017 consumer survey of Mobile Network Operators (MNO), which ranked Giffgaff top with a customer score of 81%. Sadly Vodafone and EE could both be found languishing at the bottom of the table on 50% (tied).

Ofcom Makes it Easier to Switch UK Mobile Network Operators

19th May, 2017 (9 Comments)

Switching mobile operators in the UK will shortly become as easy as sending a text message. Ofcom has proposed changes to the mobile switching process that will introduce a new “text-to-switch” system, which is expect to cost the industry £44 million to implement over 10 years.

UPDATE The Top 20 Largest British Cities for 4G Mobile Speed and Availability

3rd May, 2017 (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

Three UK Moot Ultrafast Fixed Wireless Broadband for 40% of Population

2nd May, 2017 (10 Comments)

Sources close to mobile operator Three UK are reported to have hinted that the provider is planning to compete with fixed line home broadband services by using their recent £250m acquisition of UK Broadband Ltd (here) to power an ultrafast fixed wireless network, covering 40% of people in UK cities.

OpenSignal – EE Best for UK 4G and 3G Mobile Speed, Availability and Latency

21st April, 2017 (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Mobile Operator Three UK Suffers Another Customer Data Breach

21st March, 2017 (2 Comments)

Mobile operator Three UK has confirmed that a fault with their online account management system meant that a “small number” of their customers were recently able to view the accounts details of other users, which included names, addresses, phone numbers, call history and past bills etc.

Three UK Revise 2016 Data Breach, Reveals 210,000 Customers Affected

15th March, 2017 (4 Comments)

Mobile operator Three UK has revealed that 76,373 more customers than initially reported were affected by last year’s data breach of their database (i.e. users eligible for a phone upgrade), which means that a total of 210,000+ users had their personal data compromised (up from 133,827).

The Top 16 UK Cities for 4G Mobile Broadband Speeds by Operator – H2 2016

16th February, 2017 (2 Comments)

Earlier this week RootMetrics revealed their latest H2 2016 report into the performance of 4G Mobile operators (Three UK, O2, Vodafone and EE (BT)) across sixteen of the United Kingdom’s major cities. Today we’re able to publish a detailed table of the Mobile Broadband results (speeds).

Three UK Acquire Fixed Wireless 4G Operator UK Broadband Ltd for £250m

6th February, 2017 (6 Comments)

Mobile operator Three UK has today announced a surprise deal to acquire UK Broadband Ltd. (PCCW), which operates fixed wireless broadband ISP Relish Wireless via a 4G based network in Swindon, Reading and central London using spectrum in the 3.5GHz to 3.6GHz bands.

uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards

3rd February, 2017 (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.

Three UK Finally Enables Embedded WiFi Calling for Android and iOS

30th January, 2017 (15 Comments)

Mobile operator Three UK has today announced that embedded WiFi Calling is finally available for Android and iOS users, which means you can make voice calls or send texts over WiFi from your device and without needing a third-party app. Useful if you don’t have a Mobile signal.

Three UK Accused of Overcharging for VAT on Contract Cancellations

5th January, 2017 (4 Comments)

Ofcom has begun an unofficial probe after mobile operator Three UK was accused of “ripping off” subscribers who choose to cancel their contracts early, which it allegedly does by failing to fully deduct 20% of Value Added Tax (VAT) from the remaining months of service rental.