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Articles for Category Tag - Three UK

Q3 2016 Study – BT and Plusnet Attract Most Broadband Complaints

20th December, 2016 (6 Comments)

The UK telecoms regulator has today published their Q3 2016 consumer complaints study, which reports that the total volume of fixed line Broadband, Phone and Pay TV complaints in the UK has increased, while Mobile gripes declined. Sadly BT came out as the biggest magnet for broadband gripes.

Ofcom – EE Still the Fastest for 4G Mobile Broadband in Major UK Cities

16th December, 2016 (1 Comment)

Ofcom’s new Smartphone Cities study has examined the Mobile Broadband performance of 4G network operators O2, EE, Three UK and Vodafone across 7 of the United Kingdom’s major cities (Belfast, Birmingham, Cardiff, Edinburgh, London, Sheffield and Southampton). Overall EE was the fastest.

Three UK Gets EE Adverts Banned for “Misleading” 4G Speed Comparison

7th December, 2016 (3 Comments)

The Advertising Standards Authority has banned a TV, press and website advert for EE’s mobile network after Three UK and two members of the public complained that they included “misleading” comparisons of 4G speed.

Are UK Consumers Paying Too Much for 4G Mobile Broadband Data

2nd December, 2016 (17 Comments)

How much Mobile Broadband data does your 4G mobile plan include and is it too expensive? A new report from Point Topic has revealed significant variations in 4G pricing and data caps across Europe, with UK consumers appearing to exist in one of the more expensive markets.

Ofcom Probes Three UK Over Network Availability Blip

29th November, 2016 (0 Comments)

Mobile operator Three UK is being investigated by Ofcom after the operator voluntarily notified the UK telecoms regulator about a “temporary reduction in the availability of its network“, which may have hindered the ability of some customers to contact the Emergency Services (police, fire, ambulance etc.).

Three UK Launches Fun Public Campaign for a 30% Mobile Spectrum Cap

28th November, 2016 (5 Comments)

Mobile operator Three UK has taken a leaf out of TalkTalk’s “Fix Britain’s Internet” book and launched a new campaign (‘Make the Air Fair‘), which adopts the image of Ofcom’s CEO, Sharon White, and calls on her to impose a spectrum ownership cap of 30% that would hit EE (BT) and Vodafone.

EE Calls for Clarity on Geographic UK Mobile Network Coverage

23rd November, 2016 (2 Comments)

Mobile network operator EE (BT) has today called on the market to get “Clear on Coverage” by making geographic coverage the default industry standard measurement, as opposed to the traditional and more optimistic use of population cover. Mind you EE does have a big advantage here.

Ofcom Sets Rules for the 2.3GHz and 3.4GHz UK Mobile Spectrum Auction

21st November, 2016 (0 Comments)

After a long delay Ofcom has unveiled the rules for their forthcoming auction of radio spectrum in the 2.3GHz (2350-2390MHz) and 3.4GHz (3410-3600MHz) bands, which will help mobile operators to launch Mobile Broadband (4G) services with “very fast download speeds“. But it’s bad news for BT / EE as a cap will apply.

UPDATE2 Data Breach At Three UK Impacts 133,827 Mobile Customers

18th November, 2016 (15 Comments)

Six million customers of mobile operator Three UK could be at risk after the provider admitted that a database of users (those eligible for a phone upgrade) was breached. Three people have already been arrested in connection with the situation, but the operator has done little to inform users.

Ookla Award the Fastest BIG UK Mobile and Fixed Line Broadband ISPs

17th November, 2016 (7 Comments)

The company behind the popular Speedtest.net service, Ookla, has published its annual ‘Speedtest® Market Report‘ for the United Kingdom and revealed that we rank just 30th in the world for average fixed line broadband speeds (Virgin Media is the fastest ISP) and 32nd for Mobile Broadband (EE is top).

EE and Vodafone Named Best UK Mobile Networks for Calls and Data

7th November, 2016 (1 Comment)

A new study of Mobile Network Operator performance in the United Kingdom by P3 communications has named EE and Vodafone as joint winners after both tied the top spot in their examination of data (Mobile Broadband) and voice related network quality; both received 803 points out of a possible 1,000.

90 Cross-Party MPs Call for Better UK Mobile Cover and National Roaming

29th October, 2016 (26 Comments)

A new report from the British Infrastructure Group (BIG), which was setup by Grant Shapps (Conservative MP for Welwyn Hatfield), has brought together 90 cross-party Members of Parliament in order to demand better UK mobile coverage and a limited national roaming agreement.

BT Says – We’ll Do the 10Mbps Broadband USO Without Public Funding

12th October, 2016 (9 Comments)

BT has said that the Government can avoid imposing a tricky industry levy on ISPs or using public funding to help pay for the proposed 10Mbps broadband Universal Service Obligation (USO) because they’ll take the full responsibility, as well as pushing superfast broadband (24Mbps+) to 97-98% of the UK.

New Study of UK 4G Mobile Cover Finds London is Best and Wales Fails

5th October, 2016 (8 Comments)

A new study from Which? and OpenSignal has used crowd-sourced data gathered from more than 28,841 Smartphone users (503 million tests) to reveal how 4G based Mobile Broadband availability and speeds vary across the United Kingdom, as well as between different network operators.

Fixed Line ISPs and Three UK Call for Spectrum Cap on EE and Vodafone

4th October, 2016 (2 Comments)

Mobile operator Three UK has today roped in Cityfibre, TalkTalk, Relish Wireless and the Federation of Communication Services (FCS) in order to press Ofcom for a 30% cap on the total amount of mobile spectrum that any one company can own, which is largely targeted at EE (BT) and Vodafone.

Ofcom Q2 2016 Report – BT Broadband Attracts the Most Complaints

28th September, 2016 (11 Comments)

Good news, Ofcom’s latest Q2 2016 consumer complaints report finds that the total volume of UK Telecoms (mobile, broadband and phone) and Pay TV complaints has declined. Sadly some ISPs have fared better than others, with BT coming out top of the worst for fixed line home broadband.

UPD Ofcom Asks UK People to Help Map Mobile and WiFi Network Quality

27th September, 2016 (7 Comments)

The telecoms regulator has today launched its first “crowdsourced research project“, which asks owners of Android Smartphones’ to download its new Ofcom Mobile Research app, which will help them to build up a more accurate picture of Mobile and WiFi network performance across the United Kingdom.