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Articles for Category Tag - Vodafone

Vodafone Warn Gov 5G Targets to be Missed if Three UK Merger Blocked

10th July, 2023 (39 Comments)

The CEO of mobile operator Vodafone, Ahmed Essam, has indirectly warned regulators that a decision to block its attempted merger with Three UK (CK Hutchison) would result in them cutting their investment in digital infrastructure (5G broadband etc.) and being unable to deliver on the Government’s goals.

Vodafone-UK-Phone-Buy-Back-Guarantee-Illustration

ASA Ban Misleading Vodafone UK Phone Buy-Back Ads After Sky Complain

5th July, 2023 (6 Comments)

A complaint by Sky (Sky Mobile) has resulted in the Advertising Standards Authority (ASA) banning a multitude of Vodafone’s adverts for misleadingly claiming to offer the “UK’s only Phone Buy-Back Guarantee“, which is despite the fact that they are not the only UK company to guarantee to buy back the phones they sold.

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.

UK Disappoints in Global Comparison of 5G Mobile Broadband Speeds

1st July, 2023 (25 Comments)

Benchmarking firm Opensignal, which specialises in testing the performance of mobile networks, has published new research that reveals how the UK compares with the rest of the world for 5G based mobile broadband speeds (downloads and uploads) and availability. Suffice to say, we sit at the wrong end of the table.

UK 5G vs 4G Mobile Broadband Speeds at Different Times of Day

30th June, 2023 (16 Comments)

Mobile benchmarking firm Opensignal has produced an interesting insight into how download speeds on 4G and 5G networks – across operators including EE (BT), Vodafone, O2 (VMO2) and Three UK – compare, both generally and at different times of the day.

Top Fastest UK Mobile and Home Broadband ISPs for H1 2023

24th June, 2023 (22 Comments)

We take a quick look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators over the past six months. Suffice to say, the growing coverage of gigabit-capable fixed line and 5G networks continues to push performance.

Vodafone Launch Standalone 5G Ultra Mobile Service for UK Customers UPDATE

23rd June, 2023 (45 Comments)

Vodafone has today announced that they’ve become the first mobile operator in the UK to launch a package for customers based off their new 5G Standalone (SA) technology – called ‘5G Ultra‘, which promises faster mobile broadband speeds and better performance in other areas. But there are a few caveats too.

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Vodafone and Three UK Sign Agreement for Mobile Mega Merger

14th June, 2023 (73 Comments)

Mobile network operators Vodafone and Three UK (CK Hutchison) have today confirmed that they’ve reached a formal merger agreement, which is said to be worth an estimated £15bn and will see the former party owning a 51% slice of the business (CKH will hold 49%). But they’ll still have to satisfy the regulators, and that may require concessions.

O2 UK Deploy Secret Shoppers – Embarrass EE, Vodafone and Three

12th June, 2023 (18 Comments)

Cheeky mobile operator O2 (Virgin Media) recently hired a team of “independent secret shoppers” to visit EE (BT), Vodafone and Three UK stores to see what contracts were available to them, which found that split contracts (i.e. separate contracts for the handset and airtime) are “harder to get hold of than some networks have customers believe.”

GWS Name Virgin Media O2 Best Combined Mobile and WiFi Provider

8th June, 2023 (16 Comments)

Global Wireless Solutions has today published the results of a confusing new study that measured the network performance of operators that have combined their mobile and broadband ISP businesses. Overall, the study found that the fastest download speeds by a combined provider were seen by Virgin Media O2 (138Mbps average).

Clarifying Some Myths Around the UK Shutdown of 3G Mobile

3rd June, 2023 (69 Comments)

In recent weeks the news has been full of reports (e.g. here and here), which frequently warn – without challenge – that the move by Mobile Network Operators (MNO) O2, Three UK, Vodafone and EE to withdraw old 3G services will push “millions of people” into “digital poverty” and disconnect them from the internet. But are they correct?

Vodafone UK Expand Home Broadband Plans to Currys Stores

31st May, 2023 (5 Comments)

Broadband ISP and mobile operator Vodafone has announced that they’ve expanded their existing partnership with Currys, which until now was exclusively focused on Mobile, to also include the provider’s range of Home Broadband products for consumers.

Umlaut Study Names Virgin Media as Fastest UK Broadband ISP

25th May, 2023 (10 Comments)

A new benchmark study from telecoms analyst firm Umlaut, which tested and measured fixed broadband connectivity in the United Kingdom over a period of 6 months, has awarded their overall “Best in Test” certificate to Virgin Media (VMO2) after they came top for both download and upload performance.

Ofcom Compare Broadband ISPs by Call Waits, Faults and Quality etc

18th May, 2023 (9 Comments)

Ofcom has today published their 2023 UK study of broadband ISP, phone and mobile service quality, call waiting times, complaint levels, faults, repairs, compensation and install times amongst the largest providers. For example, TalkTalk attracted the lowest satisfaction for broadband (78%), while Plusnet secured the highest (89%).

Vodafone Top 1.22m UK Broadband Customers and Cuts 11,000 Jobs

16th May, 2023 (13 Comments)

Vodafone UK has released their latest Q4 FY23 results, which reveals that their fixed line broadband ISP base grew strongly to total 1.223 million customers (up by 65k in the quarter vs 47k in Q3 FY23), while their mobile base also now totals 17.92 million (up by 118k vs 259k in the previous quarter). But job cuts galore.

Vodafone UK CEO Pushes Ofcom to Clear Openreach FTTP Prices Cuts

11th May, 2023 (23 Comments)

The CEO of mobile and broadband ISP Vodafone UK, Ahmed Essam, has joined other retail internet providers in publicly calling on Ofcom to approve Openreach’s proposed “Equinox 2” discount scheme for their Fibre-to-the-Premises (FTTP) based products, which is being challenged by alternative networks (AltNets).

Ofcom See Positive Impact of UK Mobile Text-to-Switch System

10th May, 2023 (14 Comments)

Ofcom has today published a new analysis of the impact their “Text-to-Switch” (Auto-Switching) system for UK mobile operators (e.g. EE, Vodafone, O2 and Three UK), which was introduced in June 2019, had on consumers. Overall, the new system has fuelled a strong increase in consumers switching mobile operators.