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Articles for Category Tag - Vodafone

Which Name BT, TalkTalk and Vodafone Worst for Customer Service

15th September, 2015 (4 Comments)

A new Which? survey of the United Kingdom’s 100 biggest brands, which focused on customer service quality, has revealed that energy and telecoms firms dominate the bottom of the table where BT, TalkTalk and Vodafone were all also singled out for criticism.

Virgin Media, Cityfibre and Zayo Oppose Ofcom’s Regulated BT Dark Fibre

14th September, 2015 (4 Comments)

Several major telecoms operators (Cityfibre, Virgin Media, euNetworks and Zayo) have joined forces to create the Infrastructure Investors Group (IIG) and they oppose the UK regulators move to open up access to BT’s Dark Fibre lines for rival providers. BT will be pleased.

Vodafone UK Expands Free Netflix Offer to 12 Months for 4G Users

13th September, 2015 (1 Comment)

New customers of Vodafone’s 4G Red Value, SIM Only or Red + Sharer Bundles will now get up to a year’s free access to the unlimited Netflix Internet Movie and TV streaming service after the mobile operator renewed its partnership, while some cheaper tariffs will continue to get the old 6-months deal.

Vodafone UK Launch WiFi Calling for Smartphones – No App Required

11th September, 2015 (13 Comments)

Mobile operator Vodafone has today become the latest provider to follow EE (here) by introducing a seamless WiFi calling service, which doesn’t require customers to find and install a fiddly app in order to use. But you do require a Smartphone that can support the feature.

Ofcom Investigates Vodafone UK Complaint of BT Ethernet Delays

9th September, 2015 (1 Comment)

The national telecoms regulator has opened a new investigation after Vodafone complained that BTOpenreach failed to meet its obligations to them by both “delaying provision” of its Ethernet (high-capacity data line) services without their consent and then “failing to compensate” for that delay.

Vodafone Ad Banned for Misleading “unbeatable” Call Reliability Claim

2nd September, 2015 (1 Comment)

The Advertising Standards Authority has banned a national press and website advert for Vodafone’s mobile network after Three UK complained that the promotions could not substantiate the claims of being “unbeatable at connecting your calls” and “unbeatable at keeping your calls connected“.

Three UK and Vodafone Grab 1.4GHz Band to Boost 4G Speeds

26th August, 2015 (0 Comments)

Mobile operators Three UK and Vodafone have each secured a 20MHz slice of the 1.4GHz radio spectrum band (L-Band 1452-1492MHz) from Qualcomm, which the operators say could be used to help deliver 4G (LTE) based Mobile Broadband speeds that are “up to three times faster” than today’s.

O2 and Vodafone UK to Miss 98 Percent UK 4G Coverage Target for 2015

19th August, 2015 (5 Comments)

In an unsurprising development it looks as if Vodafone and O2 will not achieve their original target to roll-out 4G (LTE) based Mobile Broadband network connectivity to 98% of the United Kingdom’s population by the end of 2015, although the Government doesn’t expect it to be done until 2017 anyway.

Vodafone Connect Expands Home Broadband to Entire Customer Base

12th August, 2015 (0 Comments)

As promised Vodafone has today announced that their recently launched fixed line home broadband and phone packages, which were initially only available to some customers living in certain parts of the country, have now been expanded to the rest of their customer base.

Vodafone UK Brings 4G Mobile Roaming to 63 Destinations

30th July, 2015 (0 Comments)

Vodafone has announced that customers of their 4G (LTE) based mobile plans in the United Kingdom will now be able to make use of the same connectivity and their existing allowances (calls, texts and data [Mobile Broadband]) while roaming across 63 destinations worldwide (70 if you include 3G or 2G).

Vodafone Find Altnet Fix for Rural 3G Mobile Open Sure Signal Rollout

29th July, 2015 (0 Comments)

Vodafone has found a fix for some of the communities in their Rural Open Sure Signal (ROSS100) project, which until recently had been unable to benefit from the Femtocell tech (i.e. uses fixed line services to boost local mobile signals) because the related areas suffered from a lack of good fixed line broadband.

Ofcom to Make UK Mobile Network Operator Switching Even Easier

28th July, 2015 (5 Comments)

Switching to a different Mobile Network Operator (MNO) in the United Kingdom could soon become even easier after the national telecoms regulator, Ofcom, proposed a number of changes that they claim would harmonise and thus simplify the process by taking a cue from home broadband ISP migrations.

Vodafone UK Report 70K Fixed Broadband Users and Moot National FTTH

25th July, 2015 (14 Comments)

Mobile giant Vodafone UK has just reported their latest results to the end of June 2015 (Q2), which reveals that their fixed broadband customer base has increased by +4,000 to total 70,000 and 4G subscribers have grown from 3M in Q1 to 4.7M now, with related outdoor network coverage reaching 68%.

Vodafone UK Does Deal to Harness MS3 Fibre Optic Network in Hull

24th July, 2015 (0 Comments)

Mobile operator Vodafone has signed a 10-year deal to harness MS3’s new fibre optic infrastructure in Hull (East Yorkshire, England), which will help to feed their network with capacity and support the introduction of new business services.

ISP TalkTalk and Vodafone in Big Competition Spat Over UK Mobile Market

21st July, 2015 (5 Comments)

A row over competition in the UK market for Mobile Virtual Network Operator (MVNO) services has erupted after broadband ISP TalkTalk accused Vodafone of “withdrawing entirely from the MVNO market“, which would seriously limit the choices for BT and EE’s rivals when hunting for an alternative supplier.

EE Top of the Worst in Ofcom’s Q1 UK Telecoms and TV Complaints Report

30th June, 2015 (1 Comment)

The communications regulator has today published their latest Q1-2015 consumer complaints report, which saw overall complaint volumes continue to fall across most of the major UK mobile, pay tv, fixed line phone and broadband sectors. But the news isn’t so good for EE, which has seen gripes surge.

EE Once Again Named London’s Fastest Mobile Broadband Provider

25th June, 2015 (3 Comments)

Mobile operator EE has come top in the latest RootMetrics study of Mobile Broadband (3G and 4G) performance for the United Kingdom’s capital city of London, with the operator reporting the fastest median download speed of 25.4Mbps and the fastest uploads of 19.3Mbps. Vodafone was a distant 2nd.