ISP First Utility Launches Black Friday Broadband Discounts
Energy provider and UK ISP First Utility (Shell) has today launched a series of new Black Friday discounts across their broadband (ADSL / FTTC) and phone packages, which slashes their monthly prices for the first 18 months of service and also beyond. The new deals will be available to order until 6th December 2018.
New customers will all receive unlimited usage, a free wireless router, phone line rental (standard call charges), free connection + delivery, an 18 month minimum contract term and UK based support. On top of that First Utility states that at the end of the minimum period “we’ll not increase your monthly charge” (apparently this also applies to the discounts offered below).
Ed Kamm, First Utility Broadband, said: “It’s a false sense of security to think that all broadband offers will forever save customers money as once out-of-contract prices kick in, customers could be paying through their nose for such an essential service. There are still great deals to be had that will save you money today and in the long term with no out-of-contract price rises such as First Utility Broadband.”
First broadband
11Mbps Avg. Download
Price:£18.99£16.99 per monthSuperFirst broadband
35Mbps Avg. Download
Price:£31.99£23.99 per monthUltraFirst broadband
63Mbps Avg. Downloads
Price:£34.99£26.99 per month
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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I had them for Energy and honestly they are the worst provider I have EVER used. Constant incorrect bills, late payment charges despite being in credit and even to this day are harassing me saying I owe them money for a bill produced in June 2017, despite that I left them over 2 YEARS prior to this bill! They were fined by Watchdog in 2012 I believe for doing the exact aforementioned things. I can’t imagine their broadband service is any different, avoid like the plague!
My dad was on their broadband & energy (against my advice) and has had the same issues plus he was told “no price rises at end of contract” but the price did increase. Also when he moved was told he couldn’t keep his phone number due to moving out of the area code… except he wasn’t moving outside it. That combined with 2 weeks without any service and support hanging up on him & me he got rid of them. They tried to increase his energy bills by 100% when he moved too, despite being on a fixed deal & being told it would carry on.
Truly a nasty company, avoid at all costs.
Mother in law signed up in January when she was out shopping, been unable to manage the account, send meter reading or even get them to read the meters… why? all because she has no email adress and no acess to the Internet.
I tried dealing with then but gave up as without an online account nothing can be done.
Use then for gas and electricity.
Excellent service