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Customers of Three UK Mobile Suffer National Calling Problems

Thursday, Dec 1st, 2022 (11:24 am) - Score 3,944
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Mobile network operator Three UK has confirmed that some of their customers, across different parts of the country, may currently be experiencing problems making and receiving calls (e.g. incoming calls are going straight to voicemail). The issue appears to have started at just after 6am this morning.

In a brief statement, the operator said a few minutes ago: “A number of customers may be experiencing issues with phone calls. The issue is being resolved & we hope to fix it fully in the next few hours. In the meantime, anyone affected should try restarting their device as it may fix it quicker. Apologies if you’ve been affected by this.”

At the time of writing the number of complaints appears to be starting to fall, after peaking around 9am, so hopefully the operator is getting on top of the issue.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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Comments
7 Responses

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  1. Avatar photo Masterstroke says:

    Three 5G Home Broadband is disconnecting where I live but could be due to very foggy conditions.

    1. Avatar photo John says:

      Fog has nothing to do unless there is a water/humidity within either Three’s equipment or your router.

  2. Avatar photo Jerry says:

    3UK’s Nokia Nuage (cloud) Core Network turning out to be a right crock of shi… ?

    1. Avatar photo chris says:

      That’s my suspicion tooooo

  3. Avatar photo AD says:

    Side whinge 😀 – when I was with smarty my family members on Vodafone and 02 networks always had problems to get through to me

  4. Avatar photo Dan says:

    Around 8 this morning I attempted an outgoing call three times in a row, and each time it failed immediately. But after briefly toggling airplane mode, calls worked fine again.

  5. Avatar photo bert says:

    no issues here.

Comments are closed

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