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Neos Networks Launch 10Gbps Managed Dedicated Internet Access

Monday, Jan 8th, 2024 (9:00 am) - Score 3,000

Network operator Neos Networks, which runs one of the biggest 34,000km long business fibre networks in the UK – spanning 550 exchanges, 90+ data centres and 676 Points of Presence (PoPs), has today upgraded their Managed Dedicated Internet Access (DIA) product to provide capacities up to 10Gbps as standard (previously it only offered up to 1Gbps).

The upgrade provides a fully managed, enterprise-grade fibre solution for UK organisations and means that customers can now access the same bandwidths across their Wires-only DIA, and Managed DIA variants, with a clearer upgrade path. Neos will also simplify the hardware and support available by managing both the maintenance and break/fix of the router, freeing up the customer’s network or IT team to focus on other areas.

Network devices will also be proactively monitored and managed 24/7 by Neos, and the service is said to be optimised for reduced energy consumption and rack space when combined with other services, such as Neos Networks access tails.

Mark Charlesworth, Director of Product at Neos Networks, said:

“Our continued investment in our business internet proposition means Neos Networks is now able to provide the same scalable bandwidth across a range of different service models throughout the UK. This provides a much-simplified upgrade path for customers with increasing bandwidth requirements, delivering the level of service they need in a flexible and scalable way”.

Neos Networks offers a Managed DIA service supported by 24/7 technical assistance, along with diverse and resilient options.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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10 Responses
  1. Avatar photo I love Starlink says:

    The clearer upgrade path would still need a carrier regrade, so still more than 25 working days. But still awesome.

    1. Avatar photo I love Starlink says:

      Bearer upgrade even

  2. Avatar photo NC says:

    a lot of the time Neos be using Openreach ‘tails’ (for the last part to the customer)

    Openreach don’t have an upgrade / orderable service, to upgrade 1 Gbps EAD (Ethernet Access Direct) to 10 Gbps EAD, even though all they’d need to do, is swap out the Adva kit on each end of the already working fibre

    so you get to pay a full 10 Gbps EAD install instead

  3. Avatar photo Dagnis Straupmanis says:

    Lightspeed Broadband have these guys in the upstream mix. I can expect LS to ditch Arelion to there guys.. Cogent it is then.

    1. Avatar photo Hank says:

      LS is not using NEOS for for customer connections… only Arelion, they keep Neos only for backup of management connection…

  4. Avatar photo XGS says:

    A bunch of us use these guys without knowing it.

    Many altnets knit their local networks together and LLU folks connecting directly to Openreach handover exchanges use them for both that and backhaul. I imagine some BT Wholesale ISPs use them to connect between where they’ve NNIs and Internet exchanges too.

    Presume their DIA product is decent given they sell those and IP transit too.

    1. Avatar photo Dagnis Straupmanis says:

      Easy use to find out is to use peeringdb. I realy hope LS keep using Arelion as their transit provider. Never heard of Neos..

    2. Avatar photo ToneDeaf says:

      …..Never heard of Neos?

      Formerly SSE Telecom, who in turn, originally bought the business from a company with Neos in their name!

    3. Avatar photo ToneDeaf says:

      …..Never heard of Neos?

      Formerly SSE Telecom, who in turn, bought the business from Neos Networks in 2003!

    4. Avatar photo XGS says:

      You can use that to to see which Ethernet backhaul an ISP uses from an exchange or which fibre cabling or MPLS network carries their core IP?


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