Hey! Broadband Bring 25,000+ Customers to F&W’s UK Full Fibre Network UPDATE
Retail ISP Hey! Broadband, which caters for areas covered by F&W Networks‘ (Fibre and Wireless) new gigabit speed Fibre-to-the-Premises (FTTP) lines – mostly across the South East of England, has for the first time recently revealed that they’ve managed to grow their customer base to total over 25,000 on the new network.
Customers of the service typically pay from £23 per month for a 150Mbps (symmetric) package, which rises to £33 for 400Mbps and then £26 (discounted from £43) for 900Mbps on a 24-month term. Each package includes a router and free installation. However, new customers are currently being offered an additional discount, which will give you the first three months of service for free.
F&WN has so far managed to extend their full fibre broadband infrastructure to cover 410,000 UK premises (RFS) across various towns in London, Buckinghamshire, Hampshire, Hertfordshire, Oxfordshire, Surrey, and West Sussex. But we haven’t had any further progress updates on this since February 2024 (partly due to last year’s build slowdown), at least not until Hey!’s recent post on LinkedIn via Fibre Provider.
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Jose Luis, CEO at F&W Networks, told ISPreview:
“We are excited to announce that our commitment to providing fast and reliable broadband has enabled our ISP partner to reach an impressive milestone of 25,000 loyal customers. With a clustered footprint in the South of England, our partner ISPs can be more efficient in both sales and operations. As a result, we look forward to celebrating further milestones soon. Congratulations to our ISP partner – Hey!Broadband on this great achievement!”
Admittedly, though, this does represent a take-up of only 6.1%. But it’s important to remember that Hey! Broadband are NOT the only ISP selling packages via F&W’s network (e.g. Link Broadband, Octaplus, Home Telecom, Fresh Fibre, Merula etc.) and so the overall total may well be higher.
UPDATE 16th Aug 2024 @ 7:24am
We’ve added a comment from F&WN above, which by request replaces the previous comment from Hey! Broadband.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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They’re overbuilt with Openreach and All Points here in Banbury (plus VMO2 are now building). They’ve built streets either side of us but missed our street out, so I’m guessing they’ve pulled part of the build.
They stopped building in Ealing too. We’re stuck in a no mans land between them and CF 🙁
They gave me false hope with an early sign up discount and finished 10 meters away
It’s so very frustrating to observe literally all properties in the immediate vicinity able to access it