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Connect Fibre Cuts Price of 150Mbps Social Broadband Tariff

Tuesday, Oct 1st, 2024 (4:28 pm) - Score 360
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Alternative network builder and UK ISP Connect Fibre, which aims to cover 100,000 premises across the East of England with their gigabit-capable full fibre (FTTP) broadband network, has today updated their social tariff by reducing the price of their 150Mbps package and also making it available to all those born before 1958 (aged 66+, state pension age).

The operator, which is backed by investment from the Foresight Group (here), is currently rolling out their new open access (wholesale) full fibre network – using ADTRAN’s XGS-PON technology – across various locations in Essex, Staffordshire, Nottinghamshire, Yorkshire, Derbyshire, and Cambridgeshire.

NOTE: Essentials comes with no hidden fees including no in-contract price increases, free setup and installation, and is offered on a flexible rolling one-month contract.

However, the provider had previously also launched a 50Mbps social tariff for those on state benefits at £20 per month (Basic Essentials) or £25 for 150Mbps (Essentials). But the 150Mbps package has now been reduced to £20 per month and appears to be the main social package now being promoted on their website.

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In addition, this social tariff is now also available to pensioners born before 1958 or individuals receiving the following benefits (Connect Fibre’s postcode checker can be used by residents to check their eligibility):

Income Support
Pension Credit
Income-related Job Seekers Allowance (JSA)
Housing Benefit
Personal Independence Payment (PIP)
Disability Benefit
Attendance Allowance
Universal Credit
Care Leavers Support
Income-related Employment and Support Allowance (ESA)

Connect Fibre has also introduced a range of add-ons to enhance Essentials, each available for just £6 per month.
  • Connect Mesh – for improved Wi-Fi coverage throughout your home
  • Connect Phone – an affordable home phone service
  • Connect TV – streaming and entertainment at your fingertips

Deryck Shepherd, Chief Commercial Officer at Connect Fibre, said:

“We understand the immense pressures families and pensioners are facing during the cost of living crisis. Internet access is not a luxury; it’s a necessity for staying connected with loved ones, accessing services, and managing day-to-day life.

With recent changes to the winter fuel allowance leaving many elderly individuals with less financial support, this updated social tariff ensures pensioners and those in need can still access vital online services without worrying about the cost of internet connectivity.

By extending the eligibility of our leading 150Mbps Essentials social tariff, and also reducing the cost of our flexible add-ons, we’re committed to our goal of ensuring that no one is left behind in this digital world, no matter their financial circumstances.”

Finally, a quick reminder. We know social tariffs can be a divisive topic for some, but that is not an excuse to abuse the comment system in order to post offensive remarks toward those who take state benefits. Such posts are against our rules and will be removed.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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1 Response

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  1. Avatar photo Groucho says:

    It’s a sad reflection on our community today that you have to warn people not to be rude to those on State benefits.

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