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Netomnia Broadband ISP YouFibre Tops 150,000 UK Customers

Wednesday, Nov 20th, 2024 (1:23 pm) - Score 1,400
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Gigabit broadband ISP YouFibre, which sells packages via Netomnia (inc. Brsk) and Cityfibre’s respective 10Gbps capable Fibre-to-the-Premises (FTTP) networks – across different parts of the United Kingdom, has today announced that they’ve more than doubled their customer base in just 10 months to total 150,000.

At present Netomnia’s full fibre network currently covers over 1.8 million premises (over 90 cities and towns). But the operator is aiming to reach 2 million UK premises (homes and businesses) and 235,000 customers by the end of 2024, before then rising to 3 million premises by 2025 (inc. 1 million customers by 2028). However, these figures also include the impact from their Brsk merger, while today’s figure of 150,000 is just for Youfibre.

NOTE: The combined group of Netomnia and Brsk is backed by more than £1.3bn of equity and debt from investors Advencap, DigitalBridge, and Soho Square Capital.

Ryan Battle, Youfibre’s Managing Director, said: “We’re so proud to have connected over 150,000 customers in our first few years in business. But we’re not going to stop there. Our growth plans for 2025 are even more ambitious as we continue to work towards our vision of fast and fair internet for everyone.”

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Speaking of growth, Youfibre recently launched a series of Black Friday discounts across their broadband packages, which, for example, slashes the price of their 500Mbps (symmetric) speed package to just £27.99 per month and 900Mbps to £29.99 per month.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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36 Responses

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  1. Avatar photo Some Edinburgh Guy says:

    Next announcement: Netomnia telling us where they’re building in 2025 and providing more regular updates about their build, as their news page on their website is lacking in so much information on this side of things. Really want to support them, but hard to do that when they’re not posting enough about their build plans

    1. Avatar photo anonymous says:

      And even more annoying, is that you can’t check as every time you go their web site or YouFibre, you have to complete the questionnaire on contact details just to see if your address is going to be covered as originally promised and the two sites using different wording, one say great news its being planned, the other saying in my area but my address isn’t in scope yet.

    2. Avatar photo Waiting in Wrexham! says:

      SEG,
      Totally agree with that, you learn more from Think broadband or BIDB.uk than their Webpage.

      Come on Jeremy it can’t be that difficult!

      Seeing a lot of blockage work on One.network for them in Wrexham now, so things do seem to be moving again.

    3. Avatar photo John says:

      They are only adding a few more locations as per their page so we can assume that they will mostly expand upon existing locations like for example they have only done about 1/3 of Liverpool and Bristol

    4. Avatar photo Jeremy says:

      I agree we need to do better! We will come up with something more accurate next year…

    5. Avatar photo Martyn says:

      I’ve forever given up hope with Netomina/Youfibre once I found out they some how class Grain as competition, -.- they totally stopped building my town because grain came there, and guess what, grain did about 14 roads. it took them 3 years.

    6. Avatar photo Some Edinburgh Guy says:

      @Jeremy: Good to hear you are looking to improve communication of builds. Of course you can’t predict what you’ll come up against when you begin building in new areas, but hopefully you will be able to share a bit more information in 2025 🙂

    7. Avatar photo Jeremy says:

      We will launch a 12 months rolling next year…Sorry again!

  2. Avatar photo Notomnia says:

    I’m not sure how much I’d trust their figures. There’s a distinct difference between premises ‘covered’ and actually being able to order a product. You’d hope onboarded customers is accurate but they’ve got form for stretching the truth.

    1. Avatar photo John says:

      There is nothing more reliable than thinkbroadband map. If you are able to get the data you can see they are very close to 2 million. Netomnia does not fudge figures like some others do

    2. Avatar photo Jeremy says:

      Hard to believe…and yet it is the truth.

  3. Avatar photo Norman says:

    Netomnia website says it’s Live in Wisbech (PE13).

    In reality, pre-ordered 2021 for 2022. It’s nearly 2025, Nothing. In stage 6 (building) third year now, at least… .

    1. Avatar photo Witcher says:

      Live in Wisbech doesn’t mean every street in Wisbech, Norman.

    2. Avatar photo Jeremy says:

      Correct

  4. Avatar photo Ryan says:

    No other company is deploying at the rate these guys are! both on customers and network build, they have outstanding numbers recently

    1. Avatar photo Facts says:

      Openreach and VM are building at a quicker rate

      Cityfibre are delivering a higher rate of customers and accelerating.

    2. Avatar photo Jeremy says:

      Openreach building faster…VMO2 not sure, they included UPP premises in their latest number, I think we are faster.

      On the customer side, we use our own ISP…only Vodafone beats us 🙂 for now!

    3. Avatar photo Is It says:

      CFL beating both VF & Netomnia on customer acquisition on one patch!

    4. Avatar photo Jeremy says:

      Show me 😉

  5. Avatar photo Buggerlugz says:

    I’ve got to say they are doing what BT doesn’t want to do. So all credit to them.

    Youfibre needs to keep their current pricing where it is if they expect to hit those lofty goals though. I certainly hope oportunistic corporate greed doesn’t hamper the companies bright future.

    1. Avatar photo Jeremy says:

      Thank you

  6. Avatar photo greggles says:

    Coverage is larger then I thought they ever were. Also interesting that Youfibre is also a partner of CityFibre, probably sensible to maximise take up.

  7. Avatar photo FibreEng says:

    I didn’t know YouFibre sold on CF network

    1. Mark-Jackson Mark Jackson says:

      Only in Middlesbrough, as I recall.

    2. Avatar photo Jeremy says:

      Correct

  8. Avatar photo BJW says:

    <10% penetration in crazy competative areas with no decent over the top – very far from out the woods

    1. Avatar photo Jeremy says:

      Take-up is >12% with Netomnia/YouFibre only

    2. Avatar photo Witcher says:

      Where they’ve had network established for a couple of years it’s way higher than 10%. They doubled the premises passed this year. Look at the take up in these crazy competitive areas where they’ve been live for, say, 24 months. Even where they overbuilt Openreach FTTP it’s way higher than 10%.

  9. Avatar photo Tanja says:

    This is a bit confusing, as their Q3 update mentioned 190k premises connected. Does this 150k refer only to YouFibre’s customers, excluding Brsk’s?

    1. Avatar photo Jeremy says:

      Correct

  10. Avatar photo Ben says:

    It’s a pain that they don’t seem to be building in DIG areas — my parents cul-de-sac has some DIG and those properties don’t have any full fibre options (when their neighbours can get FTTP). Argh. I’d bite YF’s hand off to get them on full fibre and get rid of the “quirks” with their FTTC line.

    1. Avatar photo the_altnet_guy says:

      Only way they can build in DIG area is if there is enough interest registered from such areas….selective building

  11. Avatar photo Alex C says:

    I’d love for Netomnia to actually turn on the network they have built. Construction in my part of Oxford started over a year ago finishing during the summer with the CBTs being installed on all the poles, and then nothing. Just tubleweed. I really want to support them, but finding it difficult. Its not like they would have any competition is they sort themselves out as there isn’t even any OR fttp here.

  12. Avatar photo No Longer Waiting in Wrexham! Fingers Crosed! says:

    150,001 as I will be swapping in the next couple of weeks!
    BIDB.uk already has it marked! They are cerrtainly on the ball. Nothing on the think broadband map yet.

    1. Avatar photo Jeremy says:

      Yeah!

  13. Avatar photo Fizz says:

    What’s the ARPU? £13?

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