Broadband ISP Nufibre Launch New Self-Service Customer Portal – nuHub
Internet provider NuFibre has today announced the launch of nuHub v1.0, which despite the name isn’t a router but rather their new bespoke “self-service customer portal” – designed and developed in-house to make “broadband management simpler and more accessible for customers“.
Quite a few ISPs already have something similar and, much like those, the nuHub aims to provide a centralised platform where customers can access and manage key account information, including: contact details, broadband packages, billing information, payment methods, router credentials and IP address information.
The hub will also help to free up the provider’s support staff to focus on other work. Nufibre said they intend to continue expanding the nuHub throughout 2026 with a range of new features and enhancements.
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Martin Gardner, CEO of Nufibre, said:
“One of the aims we strive for at Nufibre is making broadband simpler for customers to self-manage. We have many exciting features already in development for future versions, including a fully integrated ticketing system, referral programmes, router self-diagnostics, and much more.
By giving customers instant access to the information and tools they need, 24/7, we’re enabling them to manage everyday tasks themselves while allowing our support teams to focus on areas where assistance is most needed.”
Existing customers can access nuHub here: https://hub.nufibre.co.uk/
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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