EE Cuts Contract Buyout to £200 for New UK Broadband Customers
New customers looking to take a home broadband package from EE may like to know that the ISP has reduced the value of the Contract Buyout (i.e. Switching Credits) they offer from “up to” £200 to £300, except if you take both broadband and a TV bundle in which case the original value is maintained.
Contract buyouts are essentially a special offer that is intended to help customers, those who choose to switch to EE’s fixed line service, to cover some or all of the Early Termination Charges (ETC) that may have been levelled against them by the losing ISP (e.g. general exit fees or cancelling your old contract early, before it has finished, often attracts ETCs).
The value of the buyout will typically vary between packages, hence why we use the wording “up to” above. Previously EE’s broadband service offered a contract buyout worth up to £300, but as of today this has been reduced to £200 for those only switching to broadband (but it remains at £300 if you take a broadband and TV bundle).
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The new value could be said to more closely match the sort of buyouts being offered by many rival providers and also adds a greater incentive for those who may also wish to bundle EE’s TV service. On the other hand, Virgin Media did recently increase their buyout from £250 and now maxes out at up to £300, so some providers are still a fair bit above the £200 level, at least for a short while (the buyout values do change from time to time).
In order to benefit new customers will need to:
- Order and activate EE Broadband.
- Email their paid final bill to [email protected] within 4 months of activation.
- Ensure their EE order number is included and the bill clearly shows any early termination charges.
- Claims will continue to be validated before the credit is applied to the customer’s EE account.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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