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OTA Identify Areas Needing Improvement in UK Broadband Switching Process UPDATE

4th December, 2024 (5 Comments)

The UK telecoms regulator, Ofcom, has revealed the outcome of the Telecoms Adjudicator‘s (OTA) recent review into the remaining problems (i.e. the matching process) with the new One Touch Switching (OTS) system, which was intended to make it easier for consumers to change broadband ISPs but is still somewhat of a work-in-progress.

O2 Boosts Bristol 4G Mobile Coverage with Cellnex UK Small Cells

4th December, 2024 (4 Comments)

Customers of mobile network operator O2 (Virgin Media) in the city of Bristol are starting to benefit from the deployment of a new 4G based small cell mobile (mobile broadband) network, which reflects a recent partnership with Cellnex UK and the Bristol City Council (BCC) in England.

Openreach Web App Cut Missed UK Engineer Appointments by 30 Percent

4th December, 2024 (4 Comments)

Network provider Openreach (BT) has revealed that the introduction, in April 2024, of a new website app (‘Change My Appointment‘) that put customers in charge of their engineer visits, has already helped to reduce missed appointments by 30%. The extra resources freed up by this have also boosted the number of engineers installing full fibre broadband services.

Sky UK Launches New Essentials TV Package for £15 Monthly

4th December, 2024 (25 Comments)

Sky (Sky Broadband, Sky Mobile etc.) has today announced the launch of their new entry-level Essential TV package, which includes some premium channels and also brings those together with Netflix and discovery+ content from just £15 per month. This is available via their internet-based Sky Stream and Sky Glass platforms.

UK ISP iDNET Joins MS3’s New Full Fibre Broadband Network

4th December, 2024 (3 Comments)

Broadband provider iDNET has today become the latest UK ISP to begin harnessing MS3’s growing 10Gbps capable Fibre-to-the-Premises (FTTP) network, which currently covers over 210,000 premises (footprint) across locations such as Hull, Scunthorpe, Grimsby, Cleethorpes, Immingham, and Mexborough etc.

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EE UK Helicopters in New 4G Mast to Boost Mobile Cover on Skye

4th December, 2024 (4 Comments)

Mobile network operator EE (BT) has boosted 4G based mobile (mobile broadband) coverage across the Central and Northern parts of the remote rural Isle of Skye in Scotland. The operator used a helicopter to bring in a new mast, which has been strategically located among trees to minimise its visual impact on the natural surroundings.

Neos Networks Expands UK Partnership with CityFibre’s Network

4th December, 2024 (0 Comments)

Network operator Neos Networks, which runs one of the biggest 34,000km long business fibre networks in the UK – spanning 550 exchanges, 90+ data centres and 676 Points of Presence (PoPs), has announced that they’ve expanded their strategic partnership with wholesale fibre optic FTTP broadband builder CityFibre to boost Ethernet availability.

Flotek to Supply Full Fibre Services via Elevate’s New Cardiff Hypercity Network

4th December, 2024 (0 Comments)

Network operator Elevate Wholesale (formerly Telcom) has today announced its first strategic ISP and comms provider partner, Flotek, for the new Hypercity fibre optic broadband and Ethernet network that they’ve been contracted to build across Cardiff in South Wales.

TfL Complete 4G Mobile Rollout for the Elizabeth Line in London

4th December, 2024 (11 Comments)

The latest update from Transport for London (TfL) and Boldyn Networks has today revealed that they’ve completed the work to bring 4G and 5G mobile (mobile broadband) coverage to the entire Elizabeth Line, including tunnelled sections in between stations, which can be harnessed by mobile operators including EE, Vodafone, Three UK and O2.

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Mobile Operator Three UK Introduce RCS Support for iOS with v18.2

4th December, 2024 (8 Comments)

Mobile network operator Three UK has this week begun issuing text messages to customers on Apple’s iPhone devices, which confirms that they will officially introduce support for Rich Communications Services (RCS) with the release of the next iOS 18.2 update – due on 9th December 2024.

Point Topic UK Map of Monthly Broadband Subscriptions by Location 2024

Poverty Alliance Claims Millions in UK Choosing Between Broadband and Food

3rd December, 2024 (11 Comments)

The Digital Poverty Alliance (DPA) has highlighted new data from Point Topic’s UK broadband affordability tracker as helping to show that the “cost-of-living crisis isn’t getting any easier“, with a digital divide still existing that is allegedly “forcing millions to choose between broadband and food.”

Netomnia to Build FTTP Broadband into Peabody’s UK Homes

3rd December, 2024 (1 Comment)

Broadband network operator Netomnia (inc. Brsk and YouFibre) has today announced that they’ve signed a deal to expand their 10Gbps full fibre network into properties managed and owned by Peabody (inc. subsidiaries). This is a not-for-profit housing association that serves thousands of residents across their housing stock in Oxfordshire, Hertfordshire and Kent (England).

eSIM Go Partners with Vodafone UK to Remove MVNO Barriers

3rd December, 2024 (1 Comment)

Mobile network operator Vodafone UK has today announced that they’ve signed a new partnership with eSIM Go, which will allow the latter to offer connectivity on Vodafone’s network in the UK to their business customers and thus remove MVNO (virtual operator) barriers to entry for organisations of all sizes.

Toob Extend FTTP Broadband Availability to 6 New UK Cities and Towns

3rd December, 2024 (2 Comments)

Hampshire-based network builder and ISP toob, which has deployed a gigabit speed full fibre (FTTP) network across parts of South England, have today announced that they’ve expanded the availability of their services – under a strategic partnership with CityFibre – to include Lincoln, Loughborough, Milton Keynes, Nottingham, Peterborough and Derby.

Pulse Fibre Offer Blue Light Broadband Discount to Emergency Services Workers

3rd December, 2024 (1 Comment)

London-based alternative broadband ISP Pulse Fibre, which over the next few years aspires to complete over 250,000 unique UK “full fibre” (FTTP) connections into new build homes and MDUs (here), has today announced that holders of the Blue Light Card (i.e. price cuts for workers in the emergency services and veterans) will be able to get a special discount.

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Ookla Name the Top 10 Global and European Internet Outages of 2024

3rd December, 2024 (0 Comments)

Internet benchmarking firm Ookla, which runs the popular broadband ISP performance testing service Speedtest.net and the real-time outage monitoring Downdetector site, has used data gathered from the latter to reveal which online services suffered the largest outages during 2024 – Facebook’s outage on 5th March tops the table.

CityFibre Complete Primary FTTP Broadband Rollout in Hartlepool

3rd December, 2024 (4 Comments)

Network operator CityFibre, which has so far extended their 2.5Gbps speed Fibre-to-the-Premises (FTTP) broadband ISP network to cover around 4 million UK premises, have today confirmed the completion of their “primary” £21m build in the large port town of Hartlepool in County Durham (England).