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Gigaclear and BT Win Essex’s Phase 3 “Superfast Broadband” Rollout Contract

30th June, 2017 (6 Comments)

The Superfast Essex project in England has announced the award of their £24m Phase 3 “superfast broadband” (24Mbps+) roll-out contract to Gigaclear and BT, which should extend the network to a further 24,000 premises and push local coverage to around 97% by December 2019.

UK ISP Plusnet Removes Broadband Internet Traffic Prioritisation

30th June, 2017 (12 Comments)

Internet traffic prioritisation has been completely removed from Plusnet’s residential broadband service(s), which is because the ISP claims to have been “investing heavily in its network” and as a result their platform now has enough “capacity and resilience” that prioritisation is no longer needed.

London Assembly Warn City’s Broadband and Mobile is “frankly embarrassing”

29th June, 2017 (11 Comments)

A new report from the London Assembly’s regeneration committee has described the quality of mobile (4G) and fixed line broadband connectivity in the city as “frankly embarrassing.” The report also calls for more ultrafast Fibre-to-the-Home (FTTH/P) to be deployed in order to “bypass the copper problem.”

UK ISP TalkTalk Details 1st August 2017 Price Hikes for Broadband

29th June, 2017 (7 Comments)

Customers of TalkTalk’s existing broadband and phone (line rental) packages have this week been informed that their prices are set to be hiked by between 4-6% from 1st August 2017 and some increases will be introduced from tomorrow. The cost of calls is also set to rise.

10000 Hull UK Premises Set for 250Mbps FTTP in KCOM’s Summer Roll-out

29th June, 2017 (19 Comments)

East Yorkshire ISP KCOM has today announced the next phase of their £60m Lightstream roll-out (July – September 2017), which will see their Fibre-to-the-Premises (FTTP) dominated ultrafast broadband network reach a further 10,000 homes and businesses in East Hull.

UPDATE2 Virgin Media Resuscitate 50Mbps Broadband as a Budget Option

29th June, 2017 (6 Comments)

Earlier this year Virgin Media made the bold decision to adopt “ultrafast broadband” (100Mbps+) as the entry-level speed for their service (here), although ISPreview.co.uk has learnt that the cable operator is about to test the reintroduction of their old 50Mbps tier as a new budget package.

SaT5G Consortium Starts Work to Integrate Satellite and 5G Mobile

29th June, 2017 (1 Comment)

The Satellite and Terrestrial Network for 5G (SaT5G) project, which is supported by 16 major operators like BT, Avanti, SES etc. and £7.3 million (€8.3m) via the EU’s Horizon 2020 5G Research & Innovation contract, has begun work to integrate Satellite and future 5G Mobile networks.

Openreach Publish Technical Details for the Dark Fibre Access (DFA) Trial

29th June, 2017 (3 Comments)

Openreach (BT) has uploaded a new technical information document for their imminent Dark Fibre Access (DFA) trial, which is due to start in August. The document describes how the product works and sets out what solutions will be made available to ISPs.

UPD Otley Homes Suffer Broadband Woes After Lorry Destroys BT Cabinet

28th June, 2017 (15 Comments)

Homes and businesses near Waitrose in the market town of Otley (Leeds) could suffer over a month of unstable broadband connectivity after a lorry crashed into one of Openreach’s (BT) street cabinets. The cabinet was promptly replaced but problems with the power supply remain.

Complaints Prompt Probe of Virgin Media’s Contract Cancellation Charges

28th June, 2017 (46 Comments)

A string of consumer complaints have today prompted Ofcom to launch a probe into Virgin Media’s contract cancellations policy, which will examine whether or not the cable broadband, phone and TV provider has been playing fair when applying Early Termination Charges.

UPD Ofcom Q1 2017 UK Consumer Complaints Report Slaps BT and TalkTalk

28th June, 2017 (9 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

ASA Ban 1pMobile Adverts for Misleading “UK’s cheapest pre-pay tariff” Claim

28th June, 2017 (3 Comments)

Mobile operator 1pMobile (MVNO) has had a Website and Facebook advert for their service banned by the Advertising Standards Authority after they failed to prove that their service was really the “UK’s cheapest pre-pay tariff” or the “most flexible“.

Devon and Somerset UK Extend Deadline for Rural Broadband Vouchers

28th June, 2017 (3 Comments)

The Connecting Devon and Somerset project in England has extended the deadline for approval of vouchers under their rural subsidy scheme, which offers up to £500 per property to help those stuck in sub-2Mbps broadband areas to get a 10Mbps or faster connection.

BT’s First 1Gbps Free WiFi Offering InLinkUK Kiosks Go Live in London

27th June, 2017 (43 Comments)

Telecoms operator BT has today switched on the first of their new InLinkUK (formerly LinkUK) smart kiosks in London, which will be able to offer free Gigabit public WiFi, free UK phone calls, USB device charging and a range of other digital services to help people passing within the vicinity.

The Top 390 Fastest and Slowest UK Local Authority Areas by Broadband Speed

27th June, 2017 (3 Comments)

Consumer magazine Which? has today published the results of a new survey that reveals the fastest and slowest local authorities across the United Kingdom by broadband download speed (median). The Orkney Islands (6.3Mbps) are by far the slowest and Tamworth is the fastest (30.4Mbps).

BT and CSW Confirm Next Areas of Warwickshire to Get “Fibre Broadband”

26th June, 2017 (0 Comments)

The BT (Openreach) and the CSW Broadband project, which aims to make “superfast broadband” (24Mbps+) available to around 98% of premises in Warwickshire, Solihull and Coventry (England) by the end of 2019, has today revealed the next batch of roll-out locations.

Virgin Media Tells ASA – Consider Homeworkers in Ads for Broadband Speed

26th June, 2017 (13 Comments)

A new survey of 2,006 UK employees, which was conducted by Virgin Media, has found that 71% of home-workers view “fast, reliable broadband” as “very important” and the cable operator warns that the ASA’s on-going review of how line speeds are advertised fails to consider this group.