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Big TV Broadcasters Warn Ofcom Over UK White Space Broadband Plan

16th December, 2013 (1 Comment)

The Digital UK group, which acts on behalf of the BBC, ITV, Arqiva and Channel 4, has offered its “support for the principle” of developing White Space Broadband technology. But it also warned that the regulators current approach raised “serious concerns” about potential for disruption to existing Digital Terrestrial TV (DTTV) coverage.

Christmas UK Network Freeze to Cause Some ISP Service Delays

16th December, 2013 (6 Comments)

Consumers hoping to upgrade, get support or order a new broadband / phone service from their ISP over the Christmas and New Year holiday period, which usually lasts for two or three weeks, should be mindful of the annual Network Freeze around this period that can impact some systems and services.

UPDATE UK ISP BT Launch Parental Controls with Network Level Filtering

13th December, 2013 (22 Comments)

As expected BT has today become the latest major UK home broadband ISP to launch FREE Parental Controls that include the Government demanded network-level filtering technology, which puts the Internet provider in charge of blocking access to adult websites; but only if you agree not to disable it.

UK ISPs Sky Broadband and Virgin Media Attract the Least Complaints in Q3

13th December, 2013 (5 Comments)

Ofcom’s latest quarterly customer complaints report for Q3 2013 has revealed that Sky Broadband and Virgin Media have continued to attract the fewest consumer gripes out of all the major fixed line broadband and phone providers. By comparison BT and EE saw their complaint levels skyrocket.

FibreSpeed Now Operating as an Independent Commercial Business

13th December, 2013 (1 Comment)

FibreSpeed, which was established in 2009 as a Welsh Government, GEO Networks and EU funded project to build a fibre optic communications and broadband network across North Wales (UK), has announced that it’s now operating as an independent commercial business.

Copper Cable Theft Knocks Out Sky Broadband in South and West London

13th December, 2013 (2 Comments)

Tens of thousands of Sky Broadband customers in the South and West London area have been left without broadband and phone connectivity after thieves, whom attempted to steal vital copper telecoms cable from a site in West London (Great West Road) on 10th December, cut several vital fibre optic links.

UPDATE2 BT in Court for “Fibre broadband is here” Adverts on Street Cabs

13th December, 2013 (47 Comments)

BT is being taken to court by Bridgend County Borough Council in Glamorgan (South Wales) for putting allegedly illegal advertising for its latest superfast broadband (FTTC) product on the front of its new Street Cabinets, which is a reference to the text and stickers that many of you will have already seen stating: “Fibre broadband is here“.

Government Publishes Cyber Security Principles for UK ISPs

12th December, 2013 (1 Comment)

The Government has today published a series of “aspirational” and “voluntary guiding principles” that have been designed to help improve online security for customers of the country’s major broadband ISPs. Better late than never?

Ofcom Claims UK NGA Broadband Uptake Beats International Rivals

12th December, 2013 (10 Comments)

The telecoms regulator has today published their annual 2013 International Communications Market Report (ICMR), which looks at the adoption, coverage and the uptake of broadband, phone, mobile, TV and radio services across 16 of the world’s major countries. The report found that the UK can hold its own against the heavy weights and consumer satisfaction with superfast broadband is very high.

Scotland UK Assigns GBP9 Million to Rural Broadband Development

12th December, 2013 (0 Comments)

The Scottish Government has this week launched a formal consultation for its new seven-year £1.3 billion+ Rural Development Programme (SRDP), which includes a vague proposal to spend an extra £9 million on broadband infrastructure in rural areas by 2020.

Ofcom Make UK Calls to 0800, 0808 and 116 Numbers Free for all Phones

12th December, 2013 (18 Comments)

The communications regulator has today introduced new measures to help simplify call charges for 08, 09, 116, 118 numbers and to ensure that calls made to 0800, 0808 and 116 numbers are FREE from mobiles as well as fixed phone lines. But it won’t happen for a while.

ISP PlusNet UK Slashes Unlimited Broadband and Calls Price to GBP1.99

11th December, 2013 (7 Comments)

One of our readers has spotted that the price of PlusNet’s 16Mbps unlimited standard broadband and free weekend calls bundle has quietly been cut once again, from £9.99 to just £1.99 a month, for the first 12 months of service (note: it’s also on a 12 month contract).

First Great Western Trains UK to Expand FREE WiFi Service

11th December, 2013 (2 Comments)

Rail operator First Great Western (FGW), which has already made a free wireless internet service available at 23 stations across the United Kingdom via The Cloud (BSkyB), has announced that it’s working with Nomad Digital to ensure that all 53 of their High Speed Trains and Night Riviera trains are also fitted with WiFi.

Hyperoptic Bring 1Gbps Broadband to Residents of East Village in London

11th December, 2013 (1 Comment)

City-focused ISP Hyperoptic has announced that its “hyper-sonic” 1000Mbps capable fibre optic broadband (FTTH/B) service is now available to residents of the new East Village neighbourhood, which is perhaps better known as the former Athletes’ Village in Stratford, London (E20).

UPDATE Next Gen Ultrafast 1Gbps G.fast Broadband Standard Gains Consent

11th December, 2013 (10 Comments)

The International Telecommunication Union (ITU-T) Study Group 15 has given its formal “consent” to the start of the final approval process for the next generation G.fast (aka – FTTC2 / ITU G.9700) broadband standard, which could one day deliver speeds of up to 1000Mbps (1Gbps) over some BT hybrid fibre (mixed copper and fibre optic) lines.

ASA Ban O2 UK Tweet Ad for Misleading EU Mobile Data Roaming Offer

11th December, 2013 (0 Comments)

The Advertising Standards Authority (ASA) has banned a Twitter tweet advert from O2 UK after it misleadingly claimed that customers using their Mobile Broadband connection to roam while travelling around Europe would only need to pay £1.99 for a day’s worth of data usage, which failed to mention the tiny usage allowance.

Kenstella Road Residents Furious Over New 11 Metre BT Telegraph Pole

10th December, 2013 (63 Comments)

Telegraph poles have been a part of the United Kingdom’s street landscape for as long as we can remember. But that hasn’t stopped an outpouring of anger from local residents after BT decided to erect a new 11 metre high pole along one side of Kenstella Road in Newlyn (Cornwall, England) to help improve broadband speeds.