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Ookla Claim Quarter of UK Smartphone Users Suffer Network Outage at Least Once a Month

30th Oct, 2024 (2 Comments)

A new survey of over 1,000 UK smartphone users by Omdia, which was commissioned by network testing firm Ookla (i.e. Speedtest.net, Downdetector.co.uk), has revealed some of the biggest frustrations that UK Smartphone users have with their devices, with spam calls and messages, slow-loading web pages, and network outages as the top pain points.

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Brsk Name 5 Areas in Rural West Yorkshire UK for FTTP Broadband Build

30th Oct, 2024 (1 Comment)

Alternative network operator and ISP Brsk has today announced that their 2Gbps Fibre-to-the-Premises (FTTP) broadband network, which already covers “over” 700,000 UK homes and is in the process of being merged with Netomnia (here), is being expanded to cover a further 10,000 “rural” premises in 5 new locations across West Yorkshire (England).

Study Finds Three UK’s 3G Switch-Off Boosted Speeds, But Hurt Coverage

30th Oct, 2024 (15 Comments)

Mobile network analyst firm Streetwave has used data gathered from across Northumberland (England) and Ceredigion (Wales) to examine the recent switch-off of 3G mobile services in those areas by Three UK, which resulted in median (average) mobile broadband download speeds rising by 22%, but “Essential Coverage” declined by 8%.

Virgin Media O2 UK Broadband Users Grow to 5.73M as FTTP Adds 281K Premises

30th Oct, 2024 (6 Comments)

The latest Q3 2024 results from Virgin Media (O2) have been published, which shows that they’re home to 5,726,900 fixed broadband customers (up by 16.2k in Q3 vs -12.2k in Q2) and expanded their full fibre (FTTP) network to 281,100 premises – primarily via nexfibre (down from 295k in Q2). VMO2 has also sold a minority 8.3% stake in Cornerstone (worth £186m).

Altnets Seek to Streamline MDU Fibre Installations for UK ISPs via New System

29th Oct, 2024 (8 Comments)

The tediously named telecoms procurement specialist, Altnets (the company, not the sector), has launched a new system that attempts to address some of the complex engineering and compliance challenges that UK broadband ISPs face when installing in large residential buildings (MDUs / blocks of flats etc.), while also making those deployments more efficient.

Vodafone Upgrade 4G and 5G Mobile at UK Holiday Parks and Nearby Communities

29th Oct, 2024 (2 Comments)

Mobile network operator Vodafone has today announced that they’ve teamed-up with wireless infrastructure provider Freshwave to provide “improved high-speed” 4G and 5G (mobile broadband) connectivity at Haven’s many holiday parks across Yorkshire, Norfolk and Kent in England, as well as Scotland, North Wales and various coastal communities.

O2 UK Clarify Contradictory Claim of 5G Support on PAYG Plans

29th Oct, 2024 (10 Comments)

Mobile operator O2 (Virgin Media) has clarified to ISPreview that their Pay As You Go (PAYG) SIM plans still do NOT currently support their latest 5G (mobile broadband) network, which is despite the main product page for those plans being changed to state that customers will be able to “enjoy super-fast 4G and 5G with our Pay As You Go SIM cards.”

October 2024 Progress Update on BT’s 10Mbps UK Broadband USO

29th Oct, 2024 (10 Comments)

UK ISP BT has published the final biannual progress update for 2024 on their delivery of Ofcom’s somewhat maligned 10Mbps Universal Service Obligation (USO) for broadband. The ISP has so far helped to build a USO connection to over 8,248 premises (up from 7,954 in April 2024), with 215 further builds in-progress (down from 265).

Virgin Media O2 UK Has Distributed 1,000 Free WiFi Delivering 4G Get Boxes

29th Oct, 2024 (3 Comments)

Mobile operator O2 (Virgin Media) and UK tech charity Jangala have this morning announced that, over the past year, they’ve provided more than 1,000 internet-enabling “Get Boxes” to charities and local authorities across the country, which are providing free WiFi hotspots to help thousands of people affected by “data poverty” to get online.

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Broadband ISP ASK4 Sign Partnership to Use TP-Link UK’s Network Kit

29th Oct, 2024 (0 Comments)

Managed internet service provider ASK4, which delivers gigabit-capable broadband to students and residents (renters) in multi-tenant buildings across the UK (as well as other parts of Europe), has signed a new strategic partnership with network kit manufacturer TP-Link to deliver “enhanced connectivity” across hundreds of thousands of their users in related buildings.

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Grain’s Results See Expanded UK FTTP Broadband Cover and Financial Positives

28th Oct, 2024 (6 Comments)

Alternative network operator and ISP Grain (Grain Connect), which has already built their gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to cover 220,000 UK premises RFS and 30,000 customers (21st May 2024), recently published their annual results and made some positive financial predictions. A further £18m of equity funding was also secured.

EE to Put 5G Standalone Mobile Network Live in 16 New UK Locations

28th Oct, 2024 (23 Comments)

Broadband ISP and mobile operator EE (BT) has this morning announced the next batch of 16 new UK locations (towns and cities) where their new 5G Standalone (SA) network will be deployed “before the end of the year“, which will bring various benefits such as faster speeds, network prioritisation and other features to customers.

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Openreach Begins Main UK FTTP Broadband Build for Wokingham

28th Oct, 2024 (6 Comments)

Network operator Openreach (BT) has announced that they’ve started to deploy their 1.8Gbps speed Fibre-to-the-Premises (FTTP) based broadband ISP network across the Berkshire (England) town of Wokingham, although it’s unclear exactly how many premises will benefit, but it is “expected to reach the majority” of local premises.

B4RN Get £100k to Bring FTTP Broadband Deeper into Ribble Valley UPDATE

28th Oct, 2024 (3 Comments)

Rural UK broadband ISP B4RN (Broadband for the Rural North), which is a community benefit society that has deployed their 10Gbps capable full fibre (FTTP) network to 25,000 premises across England (inc. 13,000+ customers), has secured new grant funding to help them reach more villages in Lancashire’s Ribble Valley area.

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Spring Fibre UK File Notice of Intent to Appoint an Administrator

27th Oct, 2024 (15 Comments)

Alternative broadband operator Spring Fibre, which seems to have been in the early stages of rolling out a new 10Gbps capable wholesale full fibre (FTTP) broadband ISP network since 2021 – starting in Lincolnshire (here), has confirmed to ISPreview that they’ve taken the “difficult decision” to file a Notice of Intention (NoI) to appoint an administrator.

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New UK Broadband Switching System Now Fully in Control, But Some ISPs Not Ready

25th Oct, 2024 (3 Comments)

The new, if still imperfect, One Touch Switching (OTS) system, which is Ofcom’s solution for making it quicker and easier for consumers to switch between broadband ISPs and phone providers, is now fully in control after the old backstop (NoT+) system was decommissioned today. But some issues remain with customer matching and ISP support.

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Ofcom to Take on Regulation of Premium Rate Phone Services in 2025

25th Oct, 2024 (10 Comments)

The UK telecoms and media regulator, Ofcom, has today confirmed that they will be taking on the responsibility for day-to-day regulation of Premium Rate Services (PRS) – effectively transferring them from the Phone-Paid Services Authority (PSA) – on 1st February 2025.