In a welcome move. Rural ISP Quickline has today published a full list of the communities set to benefit from their ongoing deployment of a new Fibre-to-the-Premises (FTTP) based gigabit broadband network over the next 3 years – covering a “further” 360,000 premises across Yorkshire and Lincolnshire in England.
The provider is currently being backed by a private investment of £500m from Northleaf Capital Partners and initially aims to cover 200,000 premises with full fibre lines by the end of 2025 (up from 65,000 premises in Nov 2023), before rising to over 400k by 2028. This includes both their commercial builds, and several state aid supported roll-out contracts under the government’s £5bn Project Gigabit broadband programme.
The publication of Quickline’s 3-year roll-out plan is said to reflect a “full funded” build, combining both their state aid (170,000 premises) and commercial build projects (200,000 premises). Dozens of rural communities are already enjoying the benefits of this new network, thanks to the progress made so far on the Project Gigabit programme, including Escrick (near York), Barnby Dun (South Yorkshire), Hunmanby (North Yorkshire), Burgh le Marsh (Lincolnshire), and North Cave (East Yorkshire).
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The plan itself is presented as a semi-interactive map, which allows you to select a region in order to see the full list of build locations (communities) and progress dates for each area (shown below the map) – ordered by the local exchange area. Hundreds of locations are listed.
Sean Royce, CEO of Quickline, said:
“We’re proud to publish our full fibre rollout plan and give some clarity and confidence that better broadband is coming.
Our rollout is transformational for hundreds of thousands of people living in rural areas who have been left behind by the big providers. Our investment, alongside the much-needed government support through Project Gigabit, means real change is on the way.
This is about more than speed. It’s about fairness, opportunity and inclusion. Reliable, high-speed broadband will unlock new opportunities, boost local economies, spark innovation, and help entire communities thrive and connect in ways they’ve been denied for too long.
This is about ending broadband poverty and delivering the digital future the people of rural Yorkshire and Lincolnshire need and deserve.”
Construction is currently underway in more locations such as villages outside Hoyland in South Yorkshire, Leven and Skipsea in the East Riding of Yorkshire, Grainthorpe in Lincolnshire, Cayton Bay and Felixkirk in North Yorkshire and Sowerby Bridge in West Yorkshire – to name just a few.
Residential customers reached by their new full fibre network are typically charged from £22 per month on a 24-month term for 100Mbps (50Mbps upload) speeds with free installation, which goes up to £49 for their top 1000Mbps symmetric speed tier (you also get the first 8 months of service for free on their top tier).
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Unfortunately for me here in Burgh le Marsh I cannot order their service as they have decided to build fibre to all properties in the town center but have missed out my postcode completely. I have some friends 200 meters up the road in the next postcode who’ve been able to order their service.
In March 2025 I emailed with no response and called and was told I’d get a call back. I did get a call back over a month later about signing up for a pre-order and was told the live date would be early June 2025. Unfortunately the date passed and I called again to ask for an update only to be told that the date had now been moved to February 2026. l asked if there was a reason for the postponement but was told they don’t know why.
Most of Burgh le Marsh has except the western side of the town can now order a product and from looking at the local work maps online it looks like they are now focusing their build efforts on the most rural villages and hamlets surrounding the town but no sign or update from them about my postcode.
It would have been nice to have been kept in the loop as I’m on a pre-order with them. I can’t help but feel Quickline missed a good opportunity to show off some good customer service by making a simple call or email. Their website quotes the phrase “Never feel disconnected again”. Yes contacting me to explain there’s going to be a delay of at least 8 months would be disappointing to anyone but to not make any attempt to contact would make a lot of people question the use of that phrase.
I understand these fibre builds like others across the country come with delays etc as we’ve been waiting over 5 years for full fibre to arrive and when we heard Quickline was coming we were delighted that we would have a chance at getting access to a faster and more stable internet what with running a business from home / family etc. Openreach copper based services here are dreadful so Quickline seemed like a way out but now I’m left wondering if we’ll ever get fibre unless we move house
Great news!!! looking forward to their FTTP.
I’ve had Quickline 5G FWA since May 2024 with 200Mbps with very little issues. Just had slow speed for 1 day this weekend, rang the UK (based in Hull) Tech team on Sunday pm. Problem fixed last night and courtesy today checking all ok.
10/10 for customer service.
Interestingly – even though they have the new rollout plan with planning / build / ready to order dates – when you use the service checker it shows (for addresses in their plan):
“We’re not planning your area yet, register now and we’ll let you know when we’re on our way”
Seems to have 2 points of truth!
I spoke to their sales desk about this yesterday as I am in an area they have named as an exchange area (Holton-Le-Clay). They said there’s no plan to install in this area. I’ve asked why they name it as an exchange area in that case as it’s misleading, and also Holton-Le-Clay has no Openreach exchange here and never has (it’s served by Waltham which is a couple of miles away).
The village has Virgin Media but Openreach is ADSL only, not even fttc. I’ve queried this as they are building Humberston, a couple of miles in another direction, which already has Openreach FTTP and Virgin. It’s one of the most bizarre build situations I’ve seen and their sales team clearly isn’t talking to the network build team.
Interesting that their investors are happy with a lag of 12 months from build to monetisation. Especially given Openreach commercial build in many of these areas around the same timeframe. Good luck getting decent pen rates once customers have choice. And how will Quickline try to stimulation sales when they’re in this position? At a guess… reduced ARPU and the race to the bottom we see in other overbuilt areas.
Another example of a currently (temporarily) cash-rich Altnet ignoring first mover opportunity and general commercial common sense.
I imagine Quickline will find themselves in a different position in 18 months when their cash starts to run out.
I wonder what the BDUK position will be if Openreach release RFS before Quickline.