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Jan 2023 Inflation Figures Confirm Huge UK Broadband Price Hikes UPDATE

18th Jan, 2023 (17 Comments)

Most of the major UK broadband ISPs can now confirm how much their annual price hikes will be after the Office of National Statistics (ONS) published their latest UK inflation figures, which saw the Consumer Price Index (CPI) hit 10.5% (up from 5.4% in Jan 2022) and the Retail Price Index (RPI) reach 13.4% (up from 7.5%).

Broadband ISP Plusnet UK Predicted to Remove BT Sport Add-on

18th Jan, 2023 (17 Comments)

Credible sources have informed ISPreview.co.uk that customers of UK broadband ISP Plusnet (part of the BT Group) may soon lose the ability to directly add BT Sport TV to their service (this currently costs from an extra £17.15 a month), with the feature allegedly due to then be closed by June 2023.

Education Focused UK ISP Talk Straight Acquires United Network Technologies

17th Jan, 2023 (0 Comments)

A specialist broadband ISP for the UK education market, Talk Straight (aka – Schools Broadband and Trust IT), has today announced that they’ve acquired Essex based internet and manager solutions provider United Network Technologies (UNT) for an undisclosed sum.

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Viberoptix Launch New Fibre Engineer Training Centre in Cumbria

17th Jan, 2023 (1 Comment)

Northern Ireland-based civil engineering firm Viberoptix, which is working alongside ISPs like Fibrus to roll-out full fibre (FTTP) broadband networks in the UK, has launched a new “Fibre Campus” to train new engineers in the specialist skills required to support such work in Cumbria, England.

ISP CommunityFibre Boosts UK Social Broadband Tariff to 20Mbps

17th Jan, 2023 (9 Comments)

London-focused broadband ISP CommunityFibre, which is busy building a multi-gigabit speed Fibre-to-the-Premises (FTTP) broadband network to cover 2.2 million UK premises by the end of 2024, has today announced that they’re doubling the speed of their cheap £12.50 per month social broadband tariff to 20Mbps.

Openreach Tweaks Leadership Team to Deliver on Strategic Goals

17th Jan, 2023 (2 Comments)

Network access provider Openreach (BT) has today announced a couple of big changes to their top leadership team, which is apparently intended to help them “continue delivering against [our] strategic goals” (e.g. the £15bn rollout of full fibre broadband to 25 million UK premises by December 2026).

Tesco Mobile UK Users Can Donate Old Phones and Gadgets for Cash

17th Jan, 2023 (0 Comments)

Customers of Tesco Mobile, which is an O2 (VMO2) based Mobile Virtual Network Operator (MVNO), can now harness a new trade-in scheme that enables them to donate their old mobile phones or other devices for cash (direct to your bank account) or a Tesco e-gift voucher, usually within just 5 working days.

Openreach Push FTTP Broadband Cover in Wales to 600,000 Premises

17th Jan, 2023 (11 Comments)

Openreach UK has issued a progress update on their £180m investment to deploy a gigabit-capable Fibre-to-the-Premises (FTTP) ISP network across Wales, which reveals that their network now covers more than 600,000 homes and businesses in the country (roughly, that’s over 35% of premises).

Sky Broadband UK is First National ISP to Harness DWP Verification for Social Tariffs

16th Jan, 2023 (24 Comments)

The Government has today confirmed that UK ISP Sky Broadband has officially become the first “national provider” to adopt a new system from the Department for Work and Pensions (DWP), which allows them to verify – with a customers’ permission – that they are in receipt of key state benefits and therefore eligible for the social tariff.

Full Fibre ISP YouFibre Revises Broadband Plans and Add Social Tariff UPDATE

16th Jan, 2023 (13 Comments)

Gigabit broadband ISP YouFibre, which sells plans via Netomnia and Cityfibre’s respective UK Fibre-to-the-Premises (FTTP) networks, has introduced a new suite of standard pricing tariffs for all new customers – starting from only £1 a month for the first 3 months of service on their 1Gbps plan. Plus, they recently added a Social Tariff.

Global Broadband Lines Top 1.34bn as UK Full Fibre Take-up Slows

16th Jan, 2023 (6 Comments)

New research from Point Topic has revealed that world fixed broadband lines grew by 1.87% (24.59 million) in Q3 2022 to end the quarter on a total of 1.34 billion connections. But the subscriber growth rate of “full fibre” (FTTP/B) networks in the UK appears to have slowed in recent quarters.

Hyperoptic Appoints Ex-Vodafone Leader as Chief Customer Officer

16th Jan, 2023 (0 Comments)

City-focused gigabit broadband ISP Hyperoptic, which is aiming to deploy their “full fibre” (FTTP/B) UK network to cover 2 million premises by the end of 2023 (including 500,000 customers), has appointed ex-Vodafone Consumer Chief, Lutfu Kitapci, to the role of Chief Customer Officer (CCO).

Vodafone UK Extends Currys Partnership to include Home Broadband

16th Jan, 2023 (2 Comments)

Mobile operator and ISP Vodafone has announced that they’ve extended their existing partnership with high-street retail chain Currys, which tends to involve supplying mobile products and services to the shop’s customers, to go beyond mobile and include their Home Broadband products too.

Street Works UK Recommends Changes to Help Build Full Fibre

13th Jan, 2023 (3 Comments)

Street Works UK (SWUK), which is a Trade Association that represents utilities and their contractors on street works issues, has published a new report that helps to highlight some of the barriers that civil engineers are facing as they attempt to upgrade the nation’s water, sewage, gas, electricity and broadband ISP infrastructure.

Full Fibre ISP Zzoomm Criticised for “unacceptable” Resurfacing Work

13th Jan, 2023 (19 Comments)

Alternative network builder and UK broadband ISP Zzoomm has faced some criticism from locals in the North Yorkshire (England) town of Stokesley after resurfacing work conducted by their engineers left “mismatched Tarmac and bumpy paths“, which residents complained were potentially unsafe (trip hazard).

Ofcom UK Removes FAX Service Obligation from BT and KCOM

13th Jan, 2023 (12 Comments)

As expected, Ofcom has today confirmed that the requirement for certain UK telecoms operators to provide “outdated” FAX (facsimile) services under their legally-binding Universal Service Obligation (USO), which only applies to BT and KCOM, has officially been removed.

New Ofcom UK Broadband ISP Switching System Faces BIG Delay UPDATE

13th Jan, 2023 (10 Comments)

Last year we revealed (here) that Ofcom’s April 2023 deadline for the launch of One Touch Switch (OTS), which will make it easier for consumers to migrate between broadband ISPs on different networks, was at high risk of delay. The latest information suggests that some key aspects won’t even be ready to test until late 2023.