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FarrPoint Highlights Broadband Priorities and Challenges for UK Councils

26th Jan, 2023 (0 Comments)

Technical UK consultancy firm FarrPoint has today published a new report, which surveyed 100 digital leaders at local authorities across England, Scotland and Wales to discover the priorities and challenges they face in upgrading digital infrastructure (e.g. gigabit broadband, 5G mobile etc.).

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Shell Energy Still Attracting Most UK Broadband Gripes in Q3 2022

26th Jan, 2023 (3 Comments)

The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

Virgin Media UK Confirm Price Hikes for Broadband, TV and Phone

26th Jan, 2023 (50 Comments)

Customers of UK ISP Virgin Media (VMO2) – specifically those that take their fixed line broadband, phone and pay TV services – are today being informed about the operator’s annual price hikes, which “on average” are set to increase by 13.8% on either 1st April or 1st May 2023 (price changes will vary according to your package).

Hampshire County Council Slashes Rural Broadband Funding

26th Jan, 2023 (13 Comments)

The Hampshire County Council (HCC) in England appears set to slash its spending on rural broadband upgrades for the coming year, which will see it falling sharply from £130,000 in 2022/23 to just £5,000 in 2023/24. But this change perhaps isn’t as surprising as it might first appear.

Salmon Farming Helps HebNet Extend Faster Broadband in West Scotland

26th Jan, 2023 (1 Comment)

Back in 2018 we reported (here) on how community ISP HebNet CIC had worked with Scottish Sea Farms (SSF) to extend a 30Mbps+ capable Fixed Wireless Access (FWA) broadband network to serve homes near to two Salmon farms on the Isle of Skye and Knoydart in rural Scotland (Highlands). The good news is that this network is being extended.

EE Expand 5G Cover to 60% of UK and Adds 19 New Locations UPDATE

25th Jan, 2023 (30 Comments)

Consumer broadband ISP and mobile operator EE (BT) has today announced that their ultrafast 5G based (mobile broadband) network now covers 60% of the UK’s population (up from 50% in May 2022) and, on top of that, they’ve named 19 new locations where the network has just gone live.

Cross-Party MPs Criticise Weakness of “Rushed” UK Infrastructure Bank UPDATE

25th Jan, 2023 (5 Comments)

The Public Accounts Committee (PAC), which is responsible for examining the value for money of Government projects, has today criticised various flaws in the “rushed” UK Infrastructure Bank (UKIB) that has so far only been used to provide financing to deliver gigabit broadband and build solar farms.

Mobile-broadband-UK-operator-network-speed by 123rf

RootMetrics Benchmark the Top UK Mobile Networks for H2 2022

25th Jan, 2023 (5 Comments)

Mobile testing firm RootMetrics (Ookla) has today published their latest biannual H2 2022 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again sees EE (BT) come top of every single ranking category. But Three UK is still delivering the goods in terms of 5G speed.

ISP Grain Launch Social Tariff for UK FTTP Broadband Network

24th Jan, 2023 (0 Comments)

Cumbria-based broadband ISP and network builder Grain (Grain Connect), which is busy deploying a new gigabit-capable Fibre-to-the-Premises (FTTP) service across various parts of the UK, has today become the latest provider to launch a cheaper Social Tariff package – ‘Grain Social’ and ‘Grain Social Plus’ – for those on benefits.

ISP Gigaclear to Extend FTTP Broadband Cover in Surrey UK

24th Jan, 2023 (2 Comments)

Rural-focused UK ISP Gigaclear has announced that they’re planning to extend their gigabit-capable Fibre-to-the-Premises (FTTP) broadband network across a further 7,000 premises (homes and businesses) in Surrey, England. The first location to benefit from this expansion will be the large village of Chilworth.

Virgin Media O2 UK Delivers Free HD TV Upgrade for Customers

24th Jan, 2023 (17 Comments)

Customers of broadband ISP Virgin Media (VMO2), specifically those who take their pay TV service, may like to know that the operator will be giving them a High Definition (HD) video quality boost on a range of popular channels (e.g. Sky Comedy HD etc.), and all “at no extra cost.”

mobile network masts four uk 4g 5g by 123rf

Survey Claims 51% of UK Consumers Unaware of 3G Switch-off

24th Jan, 2023 (25 Comments)

A new Opinium surveyed of 2,000 UK adults, which was commissioned by Uswitch and conducted during December 2022, has claimed that 51% of mobile users are unaware that operators are planning to switch-off 3G based data (mobile broadband) services – starting next month – and 25% say they still use it regularly.

Neos Networks Complete Latest Phase of UK Dark Fibre Expansion

24th Jan, 2023 (0 Comments)

Neos Networks has today announced that they’ve completed the latest phase of work to boost their full fibre, last mile, metro network expansion by delivering three new regional Metro Access Networks in Liverpool, Birmingham, and Manchester, along with phase one of its ongoing deployment in London.

BT and EE Adopt Hiya AI-based Customer Call Protection Service

24th Jan, 2023 (7 Comments)

Customers of UK broadband ISP BT (including EE) look set to benefit from improved protection against SPAM and fraud calls, which reflects the fact that they’ve just become the first major telecoms provider in the country to adopt Hiya’s AI-based voice security solutions – Hiya Protect – in conjunction with Ericsson.

Vandals Cause £13k of Damage to Broadband Network in Shropshire Village

23rd Jan, 2023 (11 Comments)

The West Mercia police force in Shropshire (England) are appealing for information after repeated attacks by criminals, which have occurred over the last four weeks, caused an estimated £13,000 worth of damage to broadband infrastructure belonging, we think, to Openreach in the village of Selattyn (near Oswestry).

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Telecoms Analyst Firm Expects UK FTTP AltNet Consolidation

23rd Jan, 2023 (18 Comments)

Telecoms data analysts at global market intelligence firm ThinkCX have published a new update that forecasts how increasing consolidation in the United Kingdom’s overcrowded market for alternative broadband network (altnet) providers could play out during 2023. Needless to say, the new update holds few surprises.

Ofcom Probes UK ISP BT Over Clarity of Customer Contract Info.

23rd Jan, 2023 (14 Comments)

The UK telecoms and media regulator, Ofcom, has this morning opened an investigation into broadband ISP and telecoms giant BT (including subsidiaries EE and Plusnet), which focuses upon their compliance with its obligation to provide customers with clear and simple contract information before they sign up to a new deal.