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Consumers-Complaints-for-Ofcom-UK-via-Smartphone

27th Apr, 2022 (9 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

27th Apr, 2022 (6 Comments)

UK ISP Cuckoo has today launched a new “world-first” service called “24-Hour Eggspress Wi-Fi“, which claims it can beat the “industry’s standard 14-day wait time” when switching broadband providers by getting customers online “anywhere” in the United Kingdom within 24 hours. But there’s a little more to it than that.

nte5c mastersock bt openreach

27th Apr, 2022 (11 Comments)

Openreach will next month launch the UK ISP pilot phase of their new Single Order Transitional Access Product (SOTAP), which forms part of the withdrawal process for the old analogue copper telephone network. This will make it possible to offer a standalone ADSL broadband line, with optional phone services via VoIP etc.

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fibre optic router and cables 2020

26th Apr, 2022 (13 Comments)

The UK Government’s Trade Remedies Authority (TRA), which is the arm’s length body at the Department of International Trade (DIT) and is tasked with investigating “unfair import practices and unforeseen surges of imports“, has opened two new investigations into imports of fibre optic cables from China.

Virgin-Media-Stream

26th Apr, 2022 (26 Comments)

After a lot of beta testing, broadband ISP Virgin Media (VMO2) UK has today officially launched their new TV streaming (IPTV) product – called ‘Stream‘ – that makes popular TV channels, on-demand apps, and movies available to customers via a single small set-top-box – all via your internet connection on a 30-day rolling contract.

Fibrus Engineers Near Telegraph Pole

26th Apr, 2022 (1 Comment)

Full fibre operator and UK ISP Fibrus, which is currently rolling out a new gigabit-capable Fibre-to-the-Premises (FTTP) network across parts of Northern England and Northern Ireland, has today strengthened its leadership team with three senior appointments and reported that they now directly employ almost 300 people.

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DONT USE - Wildanet Engineer Doing FTTP House Install

26th Apr, 2022 (0 Comments)

Rural broadband ISP Wildanet, which a year ago began the £50m rollout of a new gigabit speed Fibre-to-the-Premises (FTTP) and fixed wireless (FWA) network across parts of Cornwall (here), has now begun to rollout their network to local homes and businesses in the village of Pensilva, which sits in the civil parish of St Ive.

virgin media o2 network engineer in datacentre 2021

26th Apr, 2022 (0 Comments)

Broadband ISP Virgin Media Business (VMO2) has today confirmed that they’ve reduced the prices of their high-capacity fixed wholesale services to businesses, ISPs and rival networks across all Dedicated Internet Access (DIA) bandwidths and National Ethernet services. Some by as much as 2.8% per annum.

EE-Nreal-glasses

26th Apr, 2022 (0 Comments)

Mobile operator EE is keen to try and play-up the advantages of their latest 5G based ultrafast mobile broadband network and, in keeping with that, they’ve today announced an agreement with Augmented Reality (AR) innovator Nreal to exclusively launch their new ‘Nreal Air’ glasses in the UK “later this spring“.

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Zayo-Dark-Fibre-Map-UK-and-Ireland-2022

25th Apr, 2022 (0 Comments)

The Zayo Group, which operates a large metro and long-haul fibre optic network in the UK, has completed the build of a new high-capacity Dark Fibre network at Proximity’s edge colocation data centre in Chester Gates near Manchester – they’re also nearing completion of another connection for Proximity’s Nottingham edge data centre.

lighting fibre cabinet being installed

25th Apr, 2022 (2 Comments)

Alternative UK network ISP Lightning Fibre, which aims to cover over 100,000 premises across parts of East Sussex with their 10Gbps capable Fibre-to-the-Premises (FTTP) broadband infrastructure, has today announced the appointment of two senior telecommunications and infrastructure executives to its Board.

cityfibre cable reels optical fibre

25th Apr, 2022 (8 Comments)

A new report from consultancy firm Hatch claims to have identified over £38bn in potential economic benefits – derived over a 15-year period – that could stem from CityFibre’s ongoing UK rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network. Naturally, the report was commissioned by CityFibre.

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ITS Technology engineer full fibre

25th Apr, 2022 (5 Comments)

The ITS Technology Group (its.) has this morning announced that they’ve secured a further investment of £100m from existing backers at Aviva Investors, which will be used to continue and “accelerate” their existing rollout of “full fibre” broadband and Ethernet services (FTTP, Leased Lines etc.) across more of the United Kingdom.

Freedom Fibre Female Engineer with Tablet

24th Apr, 2022 (7 Comments)

Network builder Freedom Fibre (FF), which is supported by UK ISP partner TalkTalk (here) and is busy deploying a new 10Gbps Fibre-to-the-Premises (FTTP) broadband network across semi-rural parts of North England, has warned residents in some of their network patches to be on the lookout for individuals posing as FF engineers.

mobile mast uk in circle

23rd Apr, 2022 (22 Comments)

Consumer magazine Which? has just published the results of its latest survey, which claims to reveal the best and worst UK mobile operators. Overall the four primary operators – O2 (VMO2), EE (BT), Vodafone and Three UK – were “outperformed” by smaller virtual networks, such as Smarty, Giffgaff, Tesco Mobile and Sky Mobile etc.

2019_openreach_fttp_chamber_and_engineer

23rd Apr, 2022 (26 Comments)

In an unexpected development, Openreach (BT) has confirmed to ISPreview.co.uk that they are currently consulting with UK broadband ISPs on a proposal that could see a “stop sell” being placed on their sometimes troublesome FTTP on Demand (FTTPoD or FoD) product, which could potentially be introduced in late 2022.

CityFibre-Optical-Network-Connections

22nd Apr, 2022 (18 Comments)

One of the most common challenges when deploying and maintaining “full fibre” (FTTP) broadband ISP networks is the impact of dust. A single microscopic speck of dust – impossible to see with the human eye – could feasibly lead to a data communication failure and create performance problems for thousands of customers.

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