Openreach Add 10 New UK Locations to FTTP Broadband Rollout
Openreach (BT) has today issued another update to their £15bn UK rollout of a new multi-Gigabit capable Fibre-to-the-Premises (FTTP) broadband ISP network, which adds 10 new locations to their deployment plan – covering an additional 124,000 homes and businesses in places across England, Wales and Scotland.
The rollout, which has already covered more than 10 million UK premises (inc. 3m in the hardest to reach rural areas), is currently running at a build rate of c.62,000 premises per week and this was previously predicted to peak at c.75,000 premises at some point in the future (i.e. up to 4 million premises per year, which compares with the 1.9 million added in 2020/21). Some 3 million customers have already adopted the service via ISPs.
Overall, more than 2,800 towns, cities, boroughs, villages and hamlets are now included in the company’s build programme. The latest additions to this rollout plan include 10 locations that are spread across the UK in areas including: Cheriton in Kent, Mexborough in South Yorkshire, Grangemouth in Scotland, and Morriston in Wales.
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However, at the end of 2022 the operator did have to “reformat” their existing rollout plan in order to reduce costs and be more efficient, albeit seemingly without impacting their completion goals (here). Since then, we’ve seen a few changes to Openreach’s build plan and timetables (inc. some cancellations and delays), although the challenges they’ve faced are nothing unusual in the current market (everybody is feeling the economic strain).
| Location (Exchange Name) | County | Build Region |
| Grangemouth | Falkirk | Scotland |
| Carnforth | Lancashire | North |
| Mexborough | South Yorkshire | North |
| Mercury | Greater Manchester | North |
| Driffield | East Riding of Yorkshire | North |
| Saughall | Cheshire | North |
| Luton | Bedfordshire | Central |
| Redditch Old Town | Worcestershire | Central |
| Morriston | Swansea | Wales |
| Cheriton | Kent | South |
Openreach’s website is currently in the process of being updated to reflect the latest changes, including via their map and their latest build plan (PDF). Openreach are now aiming to update the build information on their website at a minimum of every 3 months to adjust timings and add new locations as necessary.
Otherwise, the service, once live, can be ordered via various ISPs, such as BT, Sky Broadband, TalkTalk, Vodafone, Giganet and many more (Openreach FTTP ISP Choices) – it is not currently an automatic upgrade, although in the future that may happen on some lines as copper is eventually retired (this will take a few years).
However, Openreach’s commercial rollout will still leave under 20% of premises unserved by their full fibre network, but some of those will be tackled by alternative network providers (as is already the case in quite a few areas). Meanwhile, for locations with no gigabit connectivity options or related plans, the Government’s £5bn Project Gigabit will attempt to help fill the gap and BT may well scoop some of the related contracts (so far they haven’t).
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Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Interesting that BT jumping into action for Cheriton in Folkestone as NETOMNIA been all over Folkestone with one of the areas left till last in the project which is Cheriton. BT had no interest in this exchange at all before Netomnia.
They have interest in reaching 25 million homes. Thus there will be overbuild. They’ve been very open about this. What don’t people understand about this?
Well Alex, here is another. BT wasn’t interested at all in Dover exchange until 2026. Now the mighty Netomnia are here and BT trying to race to get Dover done themselves.
4 miles up the road, another exchange Archers Court which has no planned dates for FTTP and serves 6,000+ premises. The mighty Netomnia have started works here for a proper XGS-PON, 10gbps available network. Wonder if BT will suddenly drop by soon with a proposed date?
Oh people understand what is going on Alex…..but I’d rather the Netomnia service (symmetric) over BT’s legacy GPON product and asymmetrical service anyday.
@Alex – the fact that 50% of the country has ZERO FTTP coverage and their build programme aggressively focuses on overbuilding instead of rolling out in areas that have no providers. Is that clear enough?
They were the opposite of ‘open’ when I contacted them (by emailing the CEO). The chap who contacted me got pretty aggressive when I asked him to explain their rollout strategy. Told me to get lost, basically.
Nasty bunch.
Have you considered wearing a tin foil hat?
@sonic – not really. They’re building to 25m homes. I’m not sure why you think they should only build where altnets aren’t building. That would make no business sense whatsoever. It would ultimately see Openreach go bust and tens of thousands of people lose their jobs. Why would they do that? Are you really suggesting that altnets should be allowed to build local monopolies with no competition at all? If so, what you’re suggesting is a catel/carve up, which would be a terrible outcome for customers.
Even if they were to do something so monumentally stupid, as far as I’m aware, Openreach is the only company that publishes any detail about where they’re building in advance – so how are they supposed to know exactly where to avoid?
Yeah, and yet nearby broadmead and Lynnwood are ignored by both netomnia and openreaxh (probably because there are no poles present but ducts only)
Despite the frankly odd comments from Alex, I agree with you. I complained to the MP last year about Cheriton being omitted from the plans, despite the builds happening all all other areas around (even Capel!!!). Openreach responded to my MP complaint saying it had no plans for Cheriton. This seems, even from a business perspective, nonsensical. It’s a densely populated area where there is more likely to be demand for these services as it’s mostly families, unlike Folkestone Central which, whilst it cover 17000 premises, a huge chunk of that is 1 bed or 2 bed flats including some of the most deprived areas in the country – take up will not be hot in these areas.
The moment Netomnia PIA and would otherwise be the ONLY FTTP provider, suddenly it’s added. And let’s be honest, if Netomnia are building, it’s because it is easy to do so in the area.
Honestly the same thing happened in Weymouth. There were no plans for fibre to be installed until 2026 and then all of a sudden Jurassic Fibre have been installing lines in the local area and we had a cold caller from BT asking if we were with the competition and that we should have it within 6 months as they are laying new lines.
Now that there’s competition, they’ll have to actually provide a good service.
I ended up moving from BT to Jurassic Fibre as it’s only £25 a month for 450mbps. It’s being installed next week
@Alex – that’s not what I’m suggesting. The *new* locations they’ve announced in this very article – as many have pointed out, they are all locations where alt-nets are building (or have completed builds). So why build there? Why not build at locations where there is no coverage currently? It is this very logic that I’m questioning.
And as far as I know, most fibre builders announce their rollout plans in advance (except Virgin).
A cartel or a government mandated carve-up? If that means that all the properties in the country will get at least 1 FTTP provider as quickly as possible, with overbuild only allowed after that, then sign me up. Your comments are typical of someone who has FTTP (and probably has plenty of choice) while suggesting everyone else should just wait for years hoping someone might come along.
I don’t have FTTP. Your comments are typical of someone who makes uninformed assumptions about people.
My exchange area (Druids Heath) is not even in a plan to be in a plan.
It straddles part of Worcester, Birmingham and Solihull.
In two directions OR have stopped short by 1 Km from me because their plans are based on obsolete exchange boundaries.
Sadly City Fibre are just copying OR.
Fortunately Virgin don’t follow such boundaries and I have 1GB with them.
When people say brokenreach only decides to build an area to go after competition, and avoiding the “hard areas”, they are telling the truth:
Grangemouth – Virgin and Netomnia
Carnforth – Virgin and Barn?
Mexborough – Virgin and City Fibre
Mercury – Virgin and Brsk
Driffield – surprisingly no virgin
Luton – Virgin and City Fibre
Redditch – Virgin and Lit
Morriston – Virgin and Netomnia
So what!!!!, some guys are only interested when they think their wife/girlfriend is leaving them 🙂
Like it or not, you can’t have a plan to reach 80%+ of UK premises and NOT overbuild other operators. Competition is brutal, but it’s also reality.
I was coming here to say this. Redditch Old is a few months into building Lit here. When I asked Lit about Redditch Ipsley they said no. OR could have chosen to cover the Redditch Ipsley area first but are overbuilding instead. I don’t blame them for this but it is very frustrating TBH.
I’m that desperate I even got a desktop FTTPoD quote done at 25k for six properties passed!
It makes sense though. if Netomnia are using PIA to serve premises, BT will have to be duct clearing etc. anyway. They might as well put their own kit in at the same time whilst they’ve got teams of people working in the area. (e.g. Installation teams following duct clearing teams)
I still think this is a byproduct of PIA, rather than BT chasing Altnets concerned they’re going to lose customers. (Trying to convince people to move to an altnet is painful, I have several friends with altnets available but there is a lack of trust because they’re ‘too small’)
This is true. We had someone interested in our area and then BT said it was happening April 2024 and now it isn’t again and no future date either. They stop competition from doing it and have no intention of doing it either. We are a rural hamlet but 2 miles from a major road. We have telephone poles they could use and still, nothing but 12 years of promises. Some days we have no internet at all. It’s appalling because they do the easy/more lucrative installations first.
Wow some people are really concerned here . Who cares your getting fibre.
In Redditch, Lit have been promising fibre for a couple of years now, accompanied by pretty heavy marketing and sales, yet without apparently being available to order, certainly for me, and no greater clarity even when speaking to their sales team. In the same time frame OR FTTP went from years away to being completed (at least in my area on Headless Cross exchange). And so I was freed from the misery of Virgin Media.
Lit had the opportunity to grab first mover advantage in FTTP here, but have over-promised and under-delivered. The Lit offer is very attractive, but that’s no good unless they can install, and whilst overbuild is not efficient, if an altnet wants to do an area, they need to move quickly rather than hoping that they can have “dibs” on an area by announcing before OR.
Seems some aspects of this are a common problem for altnets, who then are surprised when their investors run out of patience. Properties passed is the favoured metric of the industry and that is at the root of the troubles for altnets, because they focus on the thing that consumes cash fastest, yet have insufficient focus on the metric that really counts, which is paying customers connected.
B4RN is an interesting one because they generally only target areas not already covered by FTTC. At the time it was proposed, I was living in Warton, which is on the Carnforth exchange included in the list. The village got a group together to get connected to the network, but it stalled – I believe the decision from B4RN was that the village already had a “good enough” FTTC connection, so it wasn’t worth it. There was also no Virgin Media to the village, so it was pot luck on your distance to the two cabinets which covered all the properties.
I suspect what will happen for the Carnforth exchange specifically is that Openreach will cover to *most* of the villages, but not go as far as B4RN covers in the more rural spots. They do seem to sort of work perfectly together – B4RN cover the spots traditionally too far from the exchange, and Openreach cover the areas close enough.
It means very little this list, our town was added about 3 years ago, I’ve checked roadworks.org on a regular basis and of course I’m in and around the area, and seen no work from Openreach taking place. Openreach themselves say build to be completed by 2026, so if that holds true, it was announced 6 years in advance! Since my town was announced 3 years ago, hundreds more have been. I think they just release towns and cities more or less at random for the headlines, it doesn’t mean work will start any time soon.
I agree, these announcements don’t mean much. Makes you wonder how investors and/or shareholders are putting up with such an uncertainty, it’s more a postcode lottery at times.
We, shareholders, don’t care about individual areas. We care about them hitting their national coverage targets and how that impacts the bottom line.
Whether they enable one street or another, one town or another doesn’t matter as long as it’s profitable in the longer term and gives a return on investment.
Big picture.
It’s the same situation here, we’ve been on the list for 3 years and work hasn’t even started. If it starts tomorrow it will likely take 18 months to finish at a minimum. The list is pointless, it’s not a rollout list, it’s just a list of locations that will eventually get FTTP. No one cares about getting FTTP in the next half a decade, they care about the next year.
Useless OPENREACH.
Last month they upgrade one telephone pole in our street to FTTP and left rest. Nothing blocking them to roll out because ALTNET manage to roll out entire street.
Send few email and no response and contact them via MP and got reply stating that test of the street NOT IN DEMAND. Now we have to wait one year to get FTTP.
Good luck guys. I am sure Openreach will not compete rolling out fibre at least 2050.
You went to your MP because you didn’t have multiple full fibre providers?
Openreach will get to you when they’re ready. Don’t be so entitled.
@Anuraj
You really don’t know what you’re talking about.
Openreach have no plans for my area of Leicester for fttp
There is cityfibre and virgin media
As always no plans anytime soon for London E1 area they have lost London to alternative providers in London Im Hyperoptic 1gbps cheaper then all Openreach providers
You don’t need them then. We’ve got FTTC which deliver 22 meg, or we could choose VDSL which provides 6, and that’s it. No altnets, no Virgin and Brokenreach say they will be here by 2026 but not to all homes. Pathetic. Just along the road they’re building a whole new town, thousands of new homes. Not in the plan for full fibre.
Yes, we know you’re delighted with Hyperoptic which makes your fixation on Openreach coverage a little strange.
About 1 in 10 premises in the UK have access to two full fibre networks at the moment. 4 in 10 have access to one. Be grateful you’ve Hyperoptic: some people are stuck on slow copper right now.
ust along the road they’re building a whole new town, thousands of new homes. Not in the plan for full fibre.
that because the developer will chose a fibre provider (which the developer will be paid to install for that site (instead of SOD payment) so could be a number of providers which might or might not include openreach depend on what the developer consortium for that build chose to do at that time
future New builds never form part of any roll out plan
that nothing to do with he get to 25m
proves a little knowledge about not a lot is dangerous and the conclusions gathered are well winde of the mark — non unusual for this forum im afraid
If community fibre build fttp in your area, as they are doing a lot of london, can you order FTTP via other providers like bt, sky etc, or would you have to switch to community fibre, which can sometimes cost much more.
No – BT and Sky don’t wholesale from Community Fibre.
You can only get Community Fibre’s own ISP over their fibre network.
Actually you can order TalkTalk service via Community Fibre!
Have a look at Expert Reviews and here’s a quote from there…
“TalkTalk also uses Openreach for full fibre, but it has wholesale deals with CityFibre and Community Fibre too, meaning you might find the top-speed TalkTalk products in places that rival broadband providers don’t reach.”
Judging by this quote and if I recall MJ has also mentioned this somewhere in a previous article here on ISPreview that TalkTalk has a wholesale deal with CityFibre and Community Fibre.
It looks like this service can only be ordered if you call TalkTalk directly over the phone because if you enter a postcode in the TalkTalk website it will not detect FTTP availability even if Community Fibre is available. Maybe they’ll rectify this in a future update.
Like many have said, don’t hold your breath. I was told by Openreach and other ISPs that full fibre was available for me. Ordered it end of September 2022 with an activation date of 11th November 2022. I’m still waiting!
Don’t want your service FTTP in my area for Cuckoo Oak. No thanks. I am using 4G / 5G home broadband instead. With Vodafone 4G I am getting 144Meg down and 68Meg up better than old Openreach G.fast 160/30!
https://www.speedtest.net/result/a/9245066271
I give it a month at most after you’re enabled for FTTP before you’re connected. I give it a day after you’re enabled for the order to go in.
At most.
No I will not ordered FTTP not from Openreach. Cos I heard thet very slow upload on FTTP 160/30 as 4G/5G are fine for my own needs and it lots cheaper than Expensive Openreach FTTP with long contract. No thanks.
I am glad after checked PDF Cuckoo Oak is not planned.
https://www.openreach.com/content/dam/openreach/openreach-dam-files/new-dam-(not-in-use-yet)/documents/where-and-when/FF_Build_Programme_2023.pdf
Looks like quite a few moved from “in the next 12 months” to “in the future” in the latest pdf
Yes, that is what I’ve noticed too and it also applies to my exchange area.
I wonder if we are going to see a slowing down on the planned roll out as either funding is more difficult or existing builds are taking far longer than expected.
Is this something that the owner of ISPreview could quiz openreach on when they next get the opportunity as quite a lot of exchange areas have been moved backwards from a 2023 build and from previous information that was made available
so amusing to see no plans for our area yet. used the website availabilty checker and we can get super fast broadband!!! with an estaimted speed of 0-1Mb…
if there are no plans yet.. I’m wondering how long it takes to plan a build in a rural area, then deliver it. surely there needs to be some plans in motion to hit the 2026 target
The Openreach web site data base is just a total mess the info changes randomly and most of the time the postcode check and the map disagree.
Once again it seems like the North East is being ignored.
I live in Prudhoe in Northumberland, a decent sized town with a goid mix of homes and business and there still appears to be no sign of FTTP except for on a couple of streets in a newly built estate, which I assume the builders paid to have done.
Pretty sure I will be retired before FTTP hits my town haha
Few things about Prudhoe. Firstly by the time Cottier Grange was started the only option available from Openreach was FTTP, so it’s not that the developer paid for it, it was all that was on offer. What is surprising is that the Humbles Wood in particular and Castle Fields estates have not been covered by the Openreach program of enabling recently built estates so all ducted and unlikely to have many blockages and consequently cheap and easy to do. Gets the number of properties enabled for FTTP up for the smallest amount of capital outlay. I know Humbles Wood in particular has very poor VDSL speeds so FTTP takeup would likely be very high.
The other thing to note about Prudhoe is that a significant proportion of the cabinets attached to the exchange have been enabled for g.Fast, so it’s not like Prudhoe has received no attention, just the wrong attention.
Funny thing is not all of cottier Grange can get FTTP :/
I’m on Castlefields and yep I agree with what you are saying with regards to there, just seems a very messy set of circumstances.
Been here over 20 years and can still only get, on average, 60meg down on an upto 76meg package with Zen
Some LAZYREACH engineers on this chat defending their company. Guys if you are waiting to get FTTP from OPENREACH then forget it.
May be wait until 2050 to complete rollout. As explained above part of my street got FTTP and left rest. When our MP mail to senior directors and got reply rest of the street NOT IN DEMAND.
Sour grapes
Not defending Openreach just pointing out your profound sense of entitlement.
You’ve FTTP available to you right now. Nearly half the UK doesn’t.
hhhmmm
there as reason why it was not scope (depends how the network runs (gets harder with FTTP(– you could also fund it yourself if you were that interested in getting it done
Fastman: “you could also fund it yourself if you were that interested in getting it done”
Funny that the most strident voices never are THAT interested, but instead are quite insistent they want it both subsidised by everybody else, AND bringing to the front of the queue.
Speaking as one of those providing the subsidy, how about the whingers dip into their own pockets, move house, or simply wait their turn?
Good to see my local area finally worth being noticed by Openreach, wonder if there’s any co-incidence that City Fibre have already started rolling out FTTP here…
Also interested to see how FTTP will be installed on my street as Openreach still use telegraph poles from the street cabinet while as Virgin Media uses underground cabling from the street cabinet.
One would think overbuild would be a good thing , it’s called choice, it’s good to have . Also, once the copper goes , what would happen if the mighty, whatever they are called at the time, disappear overnight ? That’s it, you’re stuffed, there’s no fall back. Again, in my opinion , FTTP coverage nation wide is booming ahead , mostly via OR. Barely know anyone these days that doesn’t have a full fibre connection or Virgin. I think most people that haven’t been reached yet tend to hang around in forums such as these . OR managed to cable both sides of my street , amazing what you can do with a telegraph pole , it was 2 months after that i could order , it was a week after i was connected . Shock-Horror, 2 months after that an alt-net came and overbuilt using the very same telegraph pole.
You realise only 50% of the properties in the UK has access to FTTP? Half. The rest are stuck with either FTTC, ADSL or VM (in some areas). Virgin is a monopoly (no ISP choice), is expensive and is not full fibre (extremely asymmetric in terms of speeds). I wouldn’t even consider them, even if I could get a connection from them (I can’t).
Good to know you have choice. Some of us have NONE, and are stuck with rubbish VDSL (and probably will be for years to come because OR has descoped us from all rollout plans until 2026).
The point everyone is making here is that nothing is “booming ahead” because everyone is overbuilding at the same set of locations.
You just need an altnet to start building which kicks openreach into action. This happened in our town as soon as netomnia started openreach rolled out fttp and made it live to order in 6 weeks…..
Bum! in this update my exchange (SSBCL) has gone from “We’ll be building here soon, with services available in the next 12 months” to “We’ll be building in this exchange in the future”
Openreach put fibre cable in the ducts a couple of months ago. Two weeks later Netomnia laid fibre in the openreach ducts plus put new chambers in here and there. Someone else came and laid fibre in same ducts but I never found out who that was. Nothing has been fitted to the poles yet. The wait begins.
thatis not uncommon– openreach clear ducts , altnet waits till ducts cleared then lays fibre in ducts — that not an uncommon practice in the uk —
PIA is a land grab.whoeverbgetabin the duct space 1st has a clear advantage
I emailed my MP about 7years ago who contacted openreach mainly about the speed as it was only 38mb FTTC and the area has a high aluminium content. Said the speed was subpar and that they needed Fibre open reach flat out said FTTC was good enough. Now Netomnia are in the area let’s see who long it takes.
I look out daily and see some sort of activity by Netomnia at my BT pole, fibre light cable installed today. Can’t wait for Fibre
How about they actually finish the towns they started before beginning more?
Comical that there are people so eager to white knight Openreach on here, it is true that overbuilding is inevitable, but if their plans suddenly change for an area once an altnet shows an interest then that is uncompetitive and unhelpful, particularly when it results in a number of places getting pushed back from in the next 12 months into the sometime in the future band too.
The overbuild complaints are just so strange. Why would Openreach ignore an area because someone else pretends to serve it? The altnets claim to be about competition and free markets, so why shouldn’t it work both ways, especially as Openreach have infrastructure there already and are entitled to upgrade it if they see fit.
My parents’ area is on OR’s rollout list but it’s also been targeted by an altnet who has just received government funding (even though they can already get VDSL and OR’s fibre ends a few hundred metres away). My area got Openreach first (and judging by the new boxes on the houses, they’ve got excellent takeup) and is now being overbuilt by Trooli, presumably benefitting from OR clearing the ducts.
“The overbuild complaints are just so strange”
Not really. For people still waiting for any FTTP connection, it’s a logical gripe, why are the regulator condoning overbuild when there’s half the country without FTTP?
In my case I have FTTP (+VM, +a “soon” altnet), so no axe to grind, but overbuild seems unbelievably wasteful. Nationally we’ll be poorer if we build duplicate infrastructure that wouldn’t be necessary if regulation had been better. All we need locally is a single neutral carrier using standard optical/network technology. This could have been delivered either by OR, if not them then regional fibre monopolies (with price regulation) and take bids based on lowest sustainable cost.
That boat of course has long since sailed, and we are where we are.
Even so, the regulator should be proactive in trying to minimise overbuild in the short to medium term in the interests of speeding up national roll out, and confirming a sector exemption from competition law for this. And that could at least give altnets some chance of stabilising their business. Where I live, Lit are spending investor’s money to build to an area with FTTP and VM HFC options. What chance of success for the business? Who will actually take the losses if they get sold at a writedown after investors get scared? (Answer, ultimately banks you and I will bail out, or our insurers or pension funds).
As mentioned above LAZYREACH fibre roll out is joke. Half of the street in their terms called “in demand “ rest don’t.
Install fibre few street in same town and moved to another. Good luck for people think roll out complete by 2026.
At least 2050
Strange how the phrases you use and the way you write is identical to ‘Anuraj’, ‘John’.
Exact same phrases, exact same use of capitalisation, exact same grammar errors. Almost like you’re the same person under a different name.
They do seem to chase alt nets around. This is also quite easy for them as they know full well where companies plan to build a pia network as they are informed beforehand.
Ofcom have agreed Openreach and put in place measures to ensure that PIA is not visible to other parts of BT and internal OR – but if you have evidence that this is not the case I’m sure that Ofcom would be delighted to hear from you.
Interestingly the Openreach database is still inconsistent. The postcode check and the PDF are inconsistent . My guess is the PDF is more accurate. The Postcode check in most cases just shows Enabled, ,or Between now an6 or Not Available 202
I just hope they finish my area soon
Please to see Luton on there now, just hope they don’t do a CF and start the furthest point from me.
Many moons ago VM didn’t cable our street due to, probably three routes, OR won’t follow sane route? We have phone poles.
All of these comments are very nice, but this is an enabling technology in a modern society. There needs to be a plan for everyone to get FTTP, I understand that there are some very rural locations where that would be difficult, but I fail to understand why there is only half a plan from BT. How is it acceptable that they don’t have a full UK rollout plan even if it tells people it will be 10 years until they get fibre, that way people can know and the government can decide if it’s acceptable. In my case, my area isn’t even included in anyone’s plan. I currently have to pay for fastest fttc in order to get 11mb down and 1.1mb up and where do I live, that highly rural location of East Hampshire 5 miles from Alton! While I am not an advocate for nationalisation of sectors, ultimately I think that our current plan to deliver fibre to people’s homes is not fit for purpose and won’t deliver what we need as a country.
This is a transformational moment, more and more of our services are going to only be available online. As an example, I am sure that TV will move to streaming only fairly soon and unless we fix this problem we will end up with a large % of our country at a significant disadvantage. To put this in real terms, the fixed line broadband that I and my neighbours have does not provide bandwidth to have 2 people working at home at the same time, this is because there is insufficient bandwidth to have 2 teams calls at the same time.