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BT Set for New Union Battle as CWU Rejects “Insulting” Pay Rise

30th Mar, 2022 (30 Comments)

The Communications Workers Union (CWU), which represents around 40,000 staff at the UK telecoms and broadband ISP giant BT (inc. Openreach and EE), has rejected a new pay offer from the operator – described as a flat rate of £1,200 – as “insulting” given the “rising inflation and squeeze on household incomes.”

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A Quarter of UK Parents Use Content Filters from Broadband ISPs

30th Mar, 2022 (14 Comments)

A new Ofcom report has found that 61% of parents are aware of the existing network-level internet filtering (Parental Control) tools provided by big UK broadband ISPs, yet only 27% have actually chosen to use them. Meanwhile, 6% of children have circumvented parental controls and 5% used a proxy server to avoid them.

Cuckoo Boss Calls on UK ISPs to Scrap Exit Fees and Price Hikes

30th Mar, 2022 (22 Comments)

The CEO of broadband ISP Cuckoo, Alex Fitzgerald, has today called – perhaps in vain – on all rival UK internet service providers to “abolish shady exit fees and above-inflation price rises” to help alleviate the pressures of the ongoing cost-of-living crisis.

Broadband ISP VISPA UK Faces Compulsory Strike-off Action UPDATE

30th Mar, 2022 (0 Comments)

Customers of UK ISP VISPA may be concerned to note this week that the broadband provider has suddenly become the subject of a “compulsory strike-off” notice, which usually occurs when Companies House finds reasonable grounds to believe that a limited company is no longer trading.

BDUK Publish Next Batch of Gigabit Broadband Coverage Reviews

29th Mar, 2022 (6 Comments)

The Building Digital UK team has today published another batch of Public Reviews (PR) for Surrey, Lancashire, Wiltshire and South Gloucestershire (inc. Swindon), Derbyshire, East Sussex and Bedfordshire, Northamptonshire and Milton Keynes under the Government’s £5bn Project Gigabit broadband rollout.

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Latos Data Centre to Spread Gigabit Broadband into Tees Valley

29th Mar, 2022 (2 Comments)

The recently incorporated Latos Data Centre has revealed that it plans to “improve digital infrastructure” in the Tees Valley Combined Authority (TVCA) by providing “homes, SMEs and enterprises” with gigabit capable broadband connections.

Survey Claims Half of UK ISP Users Suffer Broadband Problems

29th Mar, 2022 (14 Comments)

A new Which? survey of more than 3,903 UK broadband customers, which was conducted between December 2021 and January 2022 by Deltapoll, has claimed that 49% of respondents (ISP customers) had suffered some sort of service problem in the last 12 months (usually related to poor speeds and router problems).

Virgin Media O2 Business UK Replace SLAs with Success Agreements

29th Mar, 2022 (2 Comments)

Broadband ISP Virgin Media Business and mobile operator O2 Business – part of VMO2 – have today attempted to “reimagine” the traditional Service Level Agreement (SLA) by replacing them with so-called “Success Agreements” (SA). But these will only be available for new large enterprise (250+ employees) and public sector customers.

GoFibre Begin FTTP Broadband Rollout in 3 East Lothian Towns

29th Mar, 2022 (0 Comments)

Broadband ISP GoFibre (BorderLink), which recently partnered up with wireless ISP Marykirk.com (here), has today announced that they’ve begun work to extend their new 10Gbps capable Fibre-to-the-Premises (FTTP) network across three towns – Haddington, Dunbar and North Berwick – in the East Lothian area of Scotland.

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Broadband ISP Quickline to Upgrade UK Wireless Links to 10Gbps

29th Mar, 2022 (2 Comments)

UK ISP Quickline, which operates a mix of full fibre (FTTP) and Fixed Wireless Access (FWA) broadband networks across parts of Lincolnshire, Lancashire and Yorkshire, has revealed that they plan to upgrade their existing Microwave capacity links to support data speeds of 10Gbps (Gigabits per second) over distances of 10-12km.

ISP BT Pause UK Digital Voice Rollout After Consumer Complaints

29th Mar, 2022 (64 Comments)

Broadband ISP BT has paused the national UK rollout of their new Voice-over-Internet-Protocol (VoIP) style Digital Voice product after complaints due to recent service outages. The service is designed to replace their old analogue phone service and is typically offered alongside broadband packages.

North Yorkshire UK Completes Rollout of Free WiFi to 20 Towns UPDATE

28th Mar, 2022 (0 Comments)

The North Yorkshire County Council (NYCC), in partnership with NYnet, has today announced the completion of their £3.6 million project to deploy a “free public” Wi-Fi (wireless) internet access network across a total of 20 market towns in the county (up from the originally planned list of 16).

Openreach UK Appoints New Member to Independent Board

28th Mar, 2022 (13 Comments)

Network provider Openreach, which as part of their deal with Ofcom (legal separation from BT) is required to maintain an independent governance structure, has today announced the appointment of Natalie Ceeney as a non-executive member to its Board. Natalie replaces Liz Benison, who will step down on 30th April 2022.

Virgin Media O2 UK Mobile Upgrade Holiday Picture

Virgin Media O2 Boosts UK 5G Rollout with VMware Technology

28th Mar, 2022 (18 Comments)

Mobile operator O2 (VMO2) has today announced that they’ve chosen cloud-provider VMware to help modernise their network and enable the continued progress of its 5G (mobile broadband) rollout across the United Kingdom. This builds on an existing collaboration, which has underpinned the deployment for the past 16 months.

ISP Zen Internet Extend UK CityFibre FTTP Availability Nationwide

28th Mar, 2022 (28 Comments)

Last year we reported that UK ISP Zen Internet was preparing to make their gigabit-capable Fibre-to-the-Premises (FTTP) broadband packages on CityFibre’s new network available nationwide (here). A new deal has now been signed that sees Zen making an exclusive long-term volume commitment across CF’s entire network plan.

YesFibre Start New UK FTTP Broadband Network in Staffordshire

28th Mar, 2022 (1 Comment)

A new network operator and UK ISP called YesFibre has announced that they’re in the process of starting their first build of a new 1000Mbps capable Fibre-to-the-Premises (FTTP) broadband network, which will initially serve the market town of Rugeley in Staffordshire (England).

ISP Andrews and Arnold Launches Faster FTTP Broadband Plans

26th Mar, 2022 (102 Comments)

We recently reported that UK ISP Andrews & Arnold (AAISP) had nearly completed a major upgrade of their network (here), which would enable them to launch faster Fibre-to-the-Premises (FTTP) based broadband packages (Openreach’s platform). The good news is these are now live, a little earlier than expected.