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UK ISP Takes a Stand to Tackle Repeated BT SFI Billing Errors

26th Oct, 2012 (1 Comment)

The outspoken boss of UK ISP Andrews & Arnold (AAISP) has threatened to withhold payment of “disputed charges” after becoming “sick and tired” of his staff allegedly having to waste hours tackling Special Fault Investigation (SFI) related billing errors and other mistakes created by BTOpenreach and BTWholesale.

Virgin Media UK to Deploy R37 SuperHub Update to Fix Corrupt Downloads

25th Oct, 2012 (7 Comments)

Cable ISP Virgin Media UK has begun preparing the final R37 Firmware update for their traumatised SuperHub (NetGear) wireless router / modem kit, which claims to fix the notorious corrupt downloads bug on their superfast broadband service. Not to mention a few problems with wifi and unexpected rebooting.

UK ISP TalkTalk Reveal Spate of Broadband and Phone Price Hikes for 2013

24th Oct, 2012 (4 Comments)

Budget internet and phone provider TalkTalk has today quietly revealed a spate of new price hikes for its UK phone, broadband and TV services. The changes, which are largely in response to a similar move by BT and other ISPs, are all due to take effect from 1st January 2013.

EE and Orange UK Home Broadband ISP Subscribers Rise to 723000

24th Oct, 2012 (0 Comments)

The total number of EE’s (Orange UK) fixed line Home Broadband subscribers have increased to 723,000 in Q3-2012, which represents a pleasant quarterly growth of +9,000 from the meagre 714,000 recorded in its previous Q2 results when only +1,000 were added.

Official Government Response Shuns Lords UK Superfast Broadband Inquiry

24th Oct, 2012 (6 Comments)

The UK government’s Department for Culture, Media and Sport (DCMS) has released its official response to July’s controversial Lords Inquiry into the UK government’s superfast broadband strategy, which called for a more competitive national fibre optic network to be built. But anybody expecting to see big changes will be disappointed.

UK Preps 4G Mobile Broadband as Last Analogue TV Signal Switches Off

24th Oct, 2012 (1 Comment)

Ofcom has today confirmed the successful completion of the UK’s switchover from the old Analogue TV to Digital Terrestrial Television (DTTV) signals, which paves the way for the next generation of 4G superfast Mobile Broadband (LTE) services to launch via the vacant 800MHz band.

BT Has No General Plan to Disguise UK Superfast Broadband Street Cabinets

23rd Oct, 2012 (67 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has confirmed to ISPreview.co.uk that it has no general plans to disguise street cabinets. The confirmation follows an earlier suggestion by the government’s culture spokesman, Viscount Younger, that “plans [were] afoot to camouflage” the big green FTTC boxes.

Legal Challenge to UK City Broadband Funding Could Bring Improvements

23rd Oct, 2012 (0 Comments)

The UK country manager for Brocade, a global network solutions provider, has suggested that BT and Virgin Media’s legal challenge against the use of public money (State Aid) to improve broadband services in the city of Birmingham might actually “improve the scheme’s chances of success“.

Virgin Media UK Top 4.41 Million Broadband ISP Subscribers in Q3 2012

23rd Oct, 2012 (1 Comment)

Cable operator Virgin Media UK has today released its latest quarterly results (Q3-2012), which saw their broadband ISP subscriber base increase by +44,200 in the quarter to reach a total of 4,413,400 (a good return to growth).

UPD BPI Warn Six of the Largest UK ISPs to Block 3 More Piracy Websites

23rd Oct, 2012 (7 Comments)

As expected the British Phonographic Industry (BPI), a trade body that represents the UK music industry, has this week called on six of the country’s biggest broadband ISPs to block three additional websites that it accuses of helping to facilitate copyright infringement (internet piracy).

UPD EE Reveal UK Prices for its Superfast 4G Mobile and Fibre Broadband

23rd Oct, 2012 (21 Comments)

Mobile operator EE (4GEE) has today unveiled the final pricing and package details for its new 4G (1800MHz) based superfast LTE mobile internet and separate fixed line Fibre Broadband (FTTC) services for home users (due to go live on 30th October). But how do they compare?

Rural Ewelme Village Secures UK Rural Community Broadband Funding

22nd Oct, 2012 (1 Comment)

The civil parish village of Ewelme in southern Oxfordshire (England) has won a decade long battle to secure faster broadband connectivity after the UK government’s £20m Rural Community Broadband Fund(RCBF) preliminarily approved plans for a new network.

Rural Kinmuck Village in Scotland Gain Faster Wireless Broadband

22nd Oct, 2012 (0 Comments)

Residents and businesses in the isolated rural village of Kinmuck in Scotland (Aberdeenshire) can now access broadband internet download speeds of up to 30Mbps (Megabits per second), thanks to a new fixed wireless network.

UK ISP TalkTalk Set to Launch FTTC Superfast Broadband for Businesses

22nd Oct, 2012 (9 Comments)

TalkTalk Business has today announced the forthcoming November 2012 launch of their new managed “SuperFast Broadband” service, which will make use of the latest Fibre-to-the-Cabinet (FTTC) technology to offer download speeds of up to 80Mbps (Megabits per second) and uploads of up to 20Mbps to firms around the UK.

ISP Gigler Trial 1Gbps Fibre Optic Broadband for Bournemouth UK Businesses

22nd Oct, 2012 (2 Comments)

Gigler has today begun fresh trials of a new symmetric 1Gbps (Gigabits per second) capable business service in the English south coast town of Bournemouth, which will harness the power of CityFibre’s local Fibre-to-the-Home (FTTH) based fibre optic broadband ISP network.

BT Recruits Another 250 Engineers to Help UK Superfast Broadband Rollout

22nd Oct, 2012 (76 Comments)

BTOpenreach has announced yet another plan to recruit up to 250 new telecoms engineers from “Armed Forces leavers” (i.e. those due to leave within the next year). The ex-Military personnel will be used to help support the UK operators £2.5bn national roll out of superfast broadband (FTTC etc.) services.

New Survey Finds Most UK Respondents Not Ready to Spend on 4G Mobile

22nd Oct, 2012 (4 Comments)

The results from 749 respondents to ISPreview.co.uk’s latest reader poll found that just 15.3% would currently be willing to pay extra for a faster 4G based Mobile Broadband service, while the rest either said “no” (48%) or were simply undecided (36.5%). Mobile operator EE will launch the first national UK 4G service before the end of this month.