Latest UK ISP Reviews
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PlusNet (Baze) | Broadband Fixed Line | By: Baze | 
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Andrews & Arnold (AAISP) (markth0mas) | Broadband Fixed Line | By: markth0mas | 
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Andrews & Arnold (AAISP) (TimBray) | Broadband Fixed Line | By: TimBray |
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Latest UK ISP and Telecoms News
12th Dec 2024 (15 Comments)
Broadband and telecoms giant BT Group has today highlighted how they’re using AI (Artificial Intelligence) based systems to “significantly” enhance the customer experience and streamline support processes across the Group. For example, EE’s (mobile) new virtual assistant, Aimee, now handles up to 60,000 customer conversations per week.
12th Dec 2024 (0 Comments)
The Communications Ombudsman, which is one of Ofcom’s two approved Alternative Dispute Resolution (ADR) providers for UK consumers of broadband ISPs, mobile and landline phone providers, has released its complaints data Q3 2024 and reported a 29% increase compared to the same period in 2023.
11th Dec 2024 (19 Comments)
Prices aren’t the only thing changing at Openreach (BT) today. The national UK network operator has also revealed that it will be withdrawing some of the “legacy” speed tiers on their Fibre-to-the-Cabinet (FTTC) and Fibre-to-the-Premises (FTTP + FTTP on Demand) based broadband products for ISPs and their customers.
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11th Dec 2024 (2 Comments)
Network access provider Openreach (BT) has today started to unveil their usual round of annual (2024) price increases across their wholesale broadband and Ethernet products for UK ISPs, which touches on everything from full fibre (FTTP) lines to hybrid fibre (FTTC / SOGEA), Cablelinks and Ethernet, among other products.
11th Dec 2024 (1 Comment)
Broadband, phone and mobile operator Manx Telecom (MT), which serves premises across the remote Isle of Man, has revealed that they will begin “shutting down” their legacy copper telecoms network in 2025, with the full switch-off completed “no later than” 2029.
11th Dec 2024 (0 Comments)
UK ISP InternetTY (aka – Internet ThankYou), which in 2020 began deploying a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to “rural and semi-urbanised areas” across Staffordshire and Lincolnshire, has revealed that they now cover around 12,000 premises in North Lincolnshire and Lincolnshire.
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11th Dec 2024 (0 Comments)
Satellite communications firm Viasat appears to be following Starlink and AST SpaceMobile by successfully demonstrating their own Direct-to-Device (D2D) connectivity, which could allow their broadband satellites to connect with “everyday devices“, like 4G/5G mobile phones, industrial machinery or transport operators.
11th Dec 2024 (2 Comments)
Network operator Virgin Media and O2 (VMO2) has today revealed some insights from their network, which among other things shows that they recorded an 8.1% rise in broadband usage (a new record) and a 9% uplift in mobile data traffic year-on-year. But that’s not all.
11th Dec 2024 (1 Comment)
Broadband ISP Virgin Media has confirmed to ISPreview that, as a “festive treat for our customers“, they have temporarily opened up access to their Virgin TV Ultra HD (4K) channel (Ch 175 and Ch 999) to all their V6, TV360 and Stream customers at no extra cost until 1st January 2025.
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11th Dec 2024 (2 Comments)
Rural UK broadband ISP Wessex Internet has today announced that they’ve begun the build phase of their new £33.5m state aid supported Project Gigabit contract in Dorset and South Somerset (Lot 14), which will extend their gigabit speed Fibre-to-the-Premises (FTTP) network to cover 21,400 hard-to-reach local homes and businesses.
11th Dec 2024 (9 Comments)
Broadband network builder and UK ISP Brsk, which is in the process of being merged into Netomnia (here), yesterday found itself being the perhaps unwanted centre of attention (again) during a debate in parliament that focused on the problems being caused by the deployment of “telegraph poles” in Birmingham.
11th Dec 2024 (5 Comments)
Mobile provider Tesco Mobile, which is a Mobile Virtual Network Operator (MVNO) on O2’s national platform, has this morning become the latest UK telecoms operator to adopt Ofcom’s new guidance on inflation-linked annual price rises. But they appear to be taking a more proportional approach than many other operators.
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11th Dec 2024 (1 Comment)
The Oxfordshire County Council (OCC) and England’s Connected Heartland (ECH) have this morning announced that they’ve picked AWTG, a 5G mobile private network supplier, to enhance broadband and mobile connectivity along the soon-to-be reopened passenger railway line between Bicester Village and Bletchley.
10th Dec 2024 (15 Comments)
Broadband and mobile operator Vodafone has this afternoon been hit by a £120m+ legal claim (CL-2024-000663), which was filed by 61 current and former UK franchisees who claim to be challenging the “financial, mental, and physical impacts of the retail giant’s “irrational” business decisions“. Something Vodafone “strongly refute“.
10th Dec 2024 (8 Comments)
Network access provider Openreach (BT) has announced that their new 1.8Gbps speed Fibre-to-the-Premises (FTTP) broadband ISP network has passed an important milestone by covering 1 million premises across Wales (up from 816,000 in January 2024 and 700,000 in July 2023).
10th Dec 2024 (11 Comments)
Contract-free UK mobile provider VOXI, which is a virtual network operator (MVNO) sibling of Vodafone, has today announced the introduction of eSIM (Electronic SIM) support to their mobile service for both new and existing customers who take one of their SIM Only mobile plans.
10th Dec 2024 (0 Comments)
Abingdon-based rural ISP and full fibre network builder Gigaclear has today celebrated a “record year of growth in 2024” after adding 40,000 new customers (up almost 50% in the year) to total over 130,000, while also extending their network coverage to 580,000 premises as ‘Ready for Service’ (up by 100k in the year).
Latest ISP Reviews
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PlusNet (Baze) | Broadband Fixed Line | By: Baze |
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Andrews & Arnold (AAISP) (markth0mas) | Broadband Fixed Line | By: markth0mas |
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Andrews & Arnold (AAISP) (TimBray) | Broadband Fixed Line | By: TimBray |
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