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 Latest UK ISP and Telecoms News

Home phone UK handset in red

19th Nov 2024 (5 Comments)

The UK Government’s Telecoms Minister, Sir Chris Bryant, has today announced that he’s agreed a new ‘Telecare National Action Plan‘ with major UK broadband and phone providers (e.g. BT, Virgin Media, Vodafone and Sky Broadband), which requires them to do more to protect vulnerable telecare users when upgrading phone lines to new digital (IP based) networks.

Sky-Stream-Logo-and-Box-UK

18th Nov 2024 (4 Comments)

Customers of Sky (Sky TV, Sky Broadband etc.) may like to know that the media giant has today announced an extension of their long-term collaboration with Amazon, which will see ‘Prime Video’ apps and related content continue to be available on Sky devices (e.g. Sky Q, Sky Glass, Sky Stream etc.).

hey-broadband-engineer-fwn-hat-by-manhole

18th Nov 2024 (0 Comments)

UK ISP Hey! Broadband, which caters for homes covered by F&W Networks‘ (Fibre and Wireless) new Fibre-to-the-Premises (FTTP) network – mostly across the South East of England, has today announced that new customers will be able to get 50% off the price of their 900Mbps full fibre packages during the Black Friday period.

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Virgin-Media-Phone-Handset

18th Nov 2024 (5 Comments)

Broadband ISP Virgin Media (O2) has today released a progress update on their Digital Landline Switchover (DLS) programme (i.e. migrating old analogue landline phones to IP-based services). This revealed some positive results from their recent trial with the telecare advisory body, TSA, which provided enhanced support to telecare users.

Telcom-engineer-vans

18th Nov 2024 (2 Comments)

The Telcom Group, which operates a mix of fixed wireless access (FWA) and gigabit-capable “full fibre” broadband and Ethernet networks across England via its various sub-brands (ClearFibre, WeFibre, HyperCity etc.), has this morning announced that they’re re-branding to Elevate following a year of growth, consolidation and integration.

Ogi-Engineer-up-ladder-next-to-Van-in-Wales-UK

18th Nov 2024 (0 Comments)

Infracapital-backed network builder and UK ISP Ogi, which is rolling out a new Fibre-to-the-Premises (FTTP) broadband network across South Wales (100,000 premises are already covered / RFS), has today introduced Black Friday discounts across their broadband packages and simultaneously launched their new referral programme.

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Big-White-Square ispreview

17th Nov 2024 (0 Comments)

ISPreview has long had a social media presence on LinkedIn, Facebook and Twitter (X), where we engage with readers, industry figures and share our daily news. But this is just a quick note to say that in recent months we’ve expanded and can now also be found on Bluesky, Mastodon and Threads.net. The downside is that a lot of telecoms operators have yet to establish themselves on these new pastures, which we hope will change.

o2 uk mobile sim

16th Nov 2024 (8 Comments)

A couple of weeks ago ISPreview reported on how mobile operator O2 (Virgin Media) had withdrawn their Pay As You Go (PAYG) Data and iPad SIMs (mobile broadband) from sale to new customers (here). But the big change this week is that they’ve now informing existing customers of their plan to close the service by 31st January 2025.

broadband vouchers ultrafast gigabit uk full fibre by 123rf

15th Nov 2024 (2 Comments)

The Government’s Building Digital UK (BDUK) agency made a change this week that has re-opened their Gigabit Broadband Voucher Scheme (GBVS) for parts of Derbyshire in England, which means that local homes and businesses in poorly served rural areas can apply for grants worth up to £7,500 to help get a much faster broadband ISP network installed.

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Out-of-business-uk-sign-on-chair

15th Nov 2024 (11 Comments)

Alternative broadband operator Spring Fibre, which began attempting to deploy a new 10Gbps capable wholesale full fibre (FTTP) network for ISPs to use in 2021 – starting in Lincolnshire (here), has been sold by their administrators to Leeds-based Harmony Networks for £1.5m after only having passed 12,000 UK premises (RFS).

fish-broadband-switching-between-wine-glasses-123RF-19893752

15th Nov 2024 (25 Comments)

The UK telecoms regulator has warned that they are “prepared to take action” against broadband ISPs that have failed to adopt the new One Touch Switching (OTS) process, which went live on 12th Sept 2024 and aims to make it easier and quicker for consumers to change provider. But not every ISP has joined, which is causing some consumers to struggle with switching.

Rural UK Countryside Picture 123rf

15th Nov 2024 (4 Comments)

A new report from the Digital Connectivity Forum (DCF), which is an industry think-tank for the Government, has summarised how much progress the UK telecoms (broadband, mobile etc.) market has made with respect to sustainability and Net Zero (i.e. the goal of an organisation to remove as many carbon emissions as they produce) – with nearly all of the major operators having set targets.

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computer broadband technical problem uk

14th Nov 2024 (12 Comments)

BT Wholesale, which supplies a number of UK ISPs with broadband services, has confirmed to ISPreview that they’re investigating an issue with consumer switching between providers via the One Touch Switching (OTS) process that appears to have been introduced on Monday and is disrupting some ISP switches and internet connections.

zzoomm_yellow_van

14th Nov 2024 (21 Comments)

Alternative broadband network builders Freedom Fibre and Zzoomm, both of which have been rolling out 10Gbps capable Fibre-to-the-Premises (FTTP) networks across different parts of the country, are reportedly holding “detailed discussions” about a possible future merger, which could create a network that covers over 500,000 premises.

spacex_leo_starlink_vs_gso_broadband_satellite

14th Nov 2024 (4 Comments)

Communications provider Clarus Networks has today announced that they’ve teamed up to use Starlink’s (SpaceX) global network of ultrafast broadband satellites in Low Earth Orbit (LEO), which will be used to help bring improved internet connectivity to ScotRail’s trains and related commuters across the highlands of Scotland.

broadband speed red metre uk download vs upload isp

14th Nov 2024 (32 Comments)

A new survey from comparison site Go.Compare, which used data gathered from YouGov and other sources, has claimed that 34% of respondents (equated to 9.5 million households) are paying for broadband speeds “they don’t need“. This is said to be equal to an estimated £53m spent on “unused speeds” each month (or £637m a year).

complaints ofcom report isp broadband tv phone mobile

14th Nov 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

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 Latest ISP Reviews
PlusNet UK ISP Logo
PlusNet (Baze) Broadband Fixed Line By: Baze Half Star Empty Star Empty Star Empty Star Empty Star
Andrews & Arnold (AAISP) UK ISP Logo
Andrews & Arnold (AAISP) (markth0mas) Broadband Fixed Line By: markth0mas Full Star Full Star Full Star Full Star Full Star
Andrews & Arnold (AAISP) UK ISP Logo
Andrews & Arnold (AAISP) (TimBray) Broadband Fixed Line By: TimBray Full Star Full Star Full Star Full Star Full Star
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 Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
300Mbps (300Mbps up)
Community Fibre UK ISP Logo
100Mbps (100Mbps up)
toob UK ISP Logo
toob £19.50
150Mbps (150Mbps up)
Vodafone UK ISP Logo
Vodafone £22.00
150Mbps (27 - 150Mbps up)
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Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
300Mbps
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Community Fibre UK ISP Logo
100Mbps
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toob UK ISP Logo
toob £19.50
150Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £22.00
150Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £22.99
145Mbps
Gift: £140 Reward Card
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iD Mobile UK ISP Logo
iD Mobile £16.00
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Talkmobile UK ISP Logo
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Smarty UK ISP Logo
Smarty £18.00
Contract: 1 Month
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ASDA Mobile UK ISP Logo
ASDA Mobile £19.00
Contract: 24 Months
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O2 UK ISP Logo
O2 £21.24
Contract: 24 Months
Data: Unlimited
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