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 Latest UK ISP and Telecoms News

Big Ben, London Westminster Bridge and Houses of Parliament - 123rf

21st May 2024 (8 Comments)

A new survey of 104 Ministers of Parliament, which was conducted by consultancy firm Cluttons and YouGov, has revealed that both Government (Conservative) and opposition (Labour) MPs are extremely pessimistic about the country hitting any of the current coverage targets for 5G (SA) based mobile and fixed gigabit broadband networks.

Network cable connected to wifi router on white background.

21st May 2024 (8 Comments)

The UK telecoms regulator, Ofcom, has today published a new paper that sets out its options and vision for how the upper 6GHz radio spectrum band (6425 to 7125MHz) could potentially be released and then shared between both 5G mobile (mobile broadband) and Wi-Fi networks (e.g. home WiFi).

Cuckoo-Logo-Yellow-Stacked-2023

21st May 2024 (1 Comment)

Internet provider Cuckoo, which is in the process of becoming the main retail broadband outlet for Fern Trading‘s (Octopus Investments) consolidated full fibre networks (Jurassic Fibre, Swish Fibre, Giganet and AllPoints Fibre), has renewed its relationship with GoCardless to provide future payment services.

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TalkTalk-Logo-in-Office-Next-to-Balloons

21st May 2024 (13 Comments)

The founder of TalkTalk, Sir Charles Dunstone, and fellow shareholders are reportedly preparing to inject around £180m of new equity into the financially troubled UK internet provider. The move would help to tackle the threat of two large debt repayments, which are due over the coming months and said to total up to over £1bn.

Streetwave-Mobile-Coverage-Map-of-20-London-Boroughs

21st May 2024 (0 Comments)

Mobile network analyst firm Streetwave has today published a new study that attempts to rank 20 of London’s Boroughs based on the level of “Good Mobile Coverage” they receive from the UK’s mobile network operators. Overall, Southwark had the highest average levels of Good Coverage (76.3%), while Barnet had the lowest (48%).

money_for_broadband_in_uk_homes 123rf

21st May 2024 (9 Comments)

A new Opinium survey of 2,004 UK adults, which was commissioned by Uswitch.com and conducted between 16th April 2024 to 22nd April 2024, has claimed that broadband ISP customers who haven’t switched for 7-8 years are the worst off, paying on average £22.10 extra a month. The situation is almost as bad for mobile users’ too.

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Illustration Vector Graphic of World in a Click

21st May 2024 (2 Comments)

The latest annual study from Cable.co.uk has tested fixed line broadband ISP packages from 223 countries (up from 219 last year) to create a global price comparison, which finds that the UK ranks 96th cheapest (down sharply from 76th), with an average monthly cost of $38.79 (£30.65) and that’s up from $34.19.

award_reef_for_uk_broadband_isps

20th May 2024 (1 Comment)

Consumer magazine Which? have announced that UK broadband ISP Zen Internet has been crowned the winner of their new ‘Customer Service Brand of the Year Award’ for 2024, while mobile network operator SMARTY picked up the award for ‘Utilities Brand of the Year’.

Giganet-Office

20th May 2024 (13 Comments)

Investment group Fern Trading (Octopus Investments) has today begun the next phase of customer migrations on their alternative UK full fibre broadband ISP networks, which are shifting to a central retail provider under Cuckoo. Customers of Jurassic Fibre and Swish Fibre have already been through this process, and today it’s the turn of Giganet.

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Three-UK-SIM-Card-on-Red-Gradient-Backdrop

20th May 2024 (10 Comments)

Mobile operator Three UK (Hutchinson 3G) has asked Ofcom to make a useful technical change to its existing licence for the 3.9GHz (3925 – 4009MHz) spectrum band, which is held by sibling UK Broadband Ltd. The change, if approved, would enable them to use this with 5G technology to boost their Fixed Wireless Access (FWA) packages.

bt_digital_voice_alexa_handset

20th May 2024 (17 Comments)

Telecoms and broadband giant BT (EE) has this morning announced a revision to its timetable for moving all customers off the old Public Switched Telephone Network (PSTN) and onto digital landlines (Digital Voice), which follows last week’s confirmation (here and here) that the deadline for migration had been extended from Dec 2025 to 31st Jan 2027.

wales map point uk

20th May 2024 (3 Comments)

The North Wales Economic Ambition Board (NWEAB) has approved the business case for their new 4G+ project, which is more widely investing £8.9m from the North Wales Growth Deal in order to improve the availability of mobile voice and data services, as well as full fibre broadband, to key commercial sites and transport networks.

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EE-WiFi-7-Broadband-Router-Preview

18th May 2024 (11 Comments)

Sources have informed ISPreview that broadband ISP EE (BT) appears to have started inviting customers, specifically only those on one of their Fibre-to-the-Premises (FTTP) products, to take part in a new “Hub Enhancement Trial“. This is testing “new technology that’s designed to provide a coverage boost/enhanced Wi-Fi experience in the home“.

Pound money uk piggy bank savings image

17th May 2024 (1 Comment)

New research from Ofcom, which surveyed 1,104 UK adults aged 18+ during November 2023, has suggested that 83% of UK people who had looked for information about debt support ended up turning to their broadband, landline and or mobile provider for it. More often than not, they found what they were looking for.

1st place cup broadband award

17th May 2024 (0 Comments)

Telecoms and broadband giants CityFibre and BT have both scooped up wins at this year’s annual Royal Society for the Prevention of Accidents (RoSPA) Awards 2024 event. CityFibre secured the Gold Achievement Award for its third consecutive year (four if you include lower awards) and BT won the Industry Sector Award for ‘Information & Communication’.

Home phone UK handset in red

17th May 2024 (46 Comments)

In case anybody missed it after being buried in yesterday’s BT results (here). The plan to withdraw BT and Openreach’s old copper-based analogue line services (PSTN phones and WLR), which was due to complete by December 2025, has been delayed until 31st January 2027 in order to give broadband ISPs, telecare providers and consumers more time to adapt.

IX Wireless Mast in Blackburn

16th May 2024 (10 Comments)

The Bolton Council in Greater Manchester (England) has revealed that they’re taking enforcement action against broadband network operator IX Wireless, which is accused of installing antenna equipment on their pole (mast) erections without consultation or consent from the local authority.

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