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 Latest UK ISP and Telecoms News

Openreach-Engineer-of-the-Year-2023-Lee-Carmichael

18th Jul 2023 (0 Comments)

Network access provider Openreach (BT) has named Glenrothes engineer Lee Carmichael (40), who installs full fibre (FTTP) broadband around Fife in Scotland, as their ‘Engineer of the Year 2023‘ for his repairs, installs, out-of-the-box thinking and support for colleagues.

TNT Sports

18th Jul 2023 (12 Comments)

As expected, BTSport’s Pay TV service has today officially been rebranded to TNT Sports throughout the UK and Republic of Ireland. The move follows last year’s deal between broadband giant BT and Warner Bros. Discovery, which resulted in a 50:50 Joint Venture (JV) company between BT Sport and Eurosport UK.

uk red orange broadband map

18th Jul 2023 (4 Comments)

A new report from the Digital Connectivity Forum (DCF), an industry think-tank, has found that UK’s rollout of gigabit-capable broadband and 5G mobile connectivity would benefit from improvements in communication, collaboration and consistency between local authorities and the telecoms industry.

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virgin_media_o2_uk_fibre_digger

17th Jul 2023 (10 Comments)

Network operator nexfibre, which is working with broadband ISP Virgin Media (VMO2) – at wholesale – to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) network across up to 7 million extra UK premises, has today secured an additional £250 million debt investment from the UK Infrastructure Bank (UKIB).

easySim logo with orange background

17th Jul 2023 (22 Comments)

As predicted last month (here), the Stelios-linked easy® family of brands (i.e. easyJet, easyMoney, easyCar) has this week launched a new UK mobile operator service called easySim.global, which is focused on giving people low cost travel data (mobile broadband) to use all around the world via eSIM.

CityFibre Digger and Driver Picture 2021

17th Jul 2023 (19 Comments)

Network operator CityFibre has apologised to their business connectivity users in Leeds (Yorkshire, England) after their attempt to replace an old 288f fibre joint cable, which was due to be upgraded to 432f, resulted in a “significant number” of customers (e.g. Dark Fibre and Ethernet services) being hit by connectivity problems.

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Wessex Internet Trenching Tractor 2022

17th Jul 2023 (8 Comments)

Broadband ISP Wessex Internet, which is deploying a new Fibre-to-the-Premises (FTTP) network across rural parts of Dorset, Wiltshire, Hampshire and Somerset in England, has announced that they’ve begun upgrading their network with 10Gbps capable XGS-PON tech from Nokia and DWDM (Dense Wavelength Division Multiplexing).

Water and Pollution Risk - from a pond into a test tube.

17th Jul 2023 (16 Comments)

The Wall Street Journal in America recently ran an alarming multipage story that warned of how lead-insulated telecoms cables, which were installed decades ago, had been found to allegedly be poisoning the ground and nearby water. Similar cables were installed by BT (GPO) in the UK, but do they still pose a risk? We asked Openreach.

WeLink-Communications-UK-Gigabit-Wireless-Town

15th Jul 2023 (29 Comments)

Alternative fixed wireless access (FWA) ISP WeLink Communications UK, which had been offering wireless broadband speeds of up to 1Gbps to poorly served homes and businesses in the city of Edinburgh (Scotland), has confirmed to ISPreview that they are “withdrawing” from the market.

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optical fibre exchange openreach

14th Jul 2023 (7 Comments)

Ofcom has proposed to tweak how it calculates one of Openreach’s regulated Quality of Service (QoS) standards for Ethernet and Dark Fibre repairs, which would replace the current “on-time repair” target with a “mean time to repair” target. The change reflects the fact that the operator’s performance has improved, not worsened.

grain_connect_fttp_build

14th Jul 2023 (17 Comments)

Homes and businesses in the Northumberland (England) town and civil parish of Blyth have been named as some of the next to benefit from Grain‘s (Grain Connect) ongoing roll out of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network – using Point-to-Point (PTP) architecture.

uk customer satisfaction index

14th Jul 2023 (24 Comments)

The Institute of Customer Service (ICS) has just published their latest biannual UK Customer Satisfaction Index (July 2023), which finds that Tesco Mobile (ranked 7th), Sky Mobile (ranked 16th) and giffgaff (ranked 34th) were the only telecommunications providers to make their table of the top 50 organisations.

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Comms-Council-UK-Logo

14th Jul 2023 (2 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published their annual shortlist of finalists for the organisation’s 2023 industry awards event.

pound coin money new

13th Jul 2023 (22 Comments)

A new Which? survey conducted by Yonder has claimed that 7.2% of households missed a bill or housing payment during June 2023 and, among those who missed one or more bills, 32% struggled to pay for broadband and / or TV, rising to 42% for energy bills, 40% for council tax and 38% for water.

Inside Openreach Fibre Exchange 2023

13th Jul 2023 (17 Comments)

Openreach (BT) has confirmed the next batch of 18 UK exchanges under ‘Tranche 13‘ of their project to move away from older copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which in this case will also occur once over 75% of premises in each area are able to get FTTP broadband.

Cuckoo-Logo-Yellow-Stacked-2023

13th Jul 2023 (17 Comments)

UK ISP Cuckoo (Giganet), which sells broadband packages to consumers via Openreach’s full fibre (FTTP) network, has today signed a deal to adopt the cloud-based Kraken Utilities (part of Octopus Energy Group) platform, which they claim could lead to “better customer and employee satisfaction“.

British sterling one pound coin currency by 123rf

13th Jul 2023 (9 Comments)

Ofcom has published an update on its action plan to support broadband and mobile customers during the cost-of-living crisis, which once again calls on UK ISPs to take “immediate action” to boost the take-up of cheaper social tariffs (available to those on state benefits) and promises to publish take-up data for each provider.

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Andrews & Arnold (AAISP) UK ISP Logo
Andrews & Arnold (AAISP) (TimBray) Broadband Fixed Line By: TimBray Full Star Full Star Full Star Full Star Full Star
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Gigaclear (Ballarcek Heart) Broadband Fixed Line By: Ballarcek Heart Full Star Full Star Empty Star Empty Star Empty Star
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Gigaclear (bryer) Broadband Fixed Line By: bryer Full Star Full Star Half Star Empty Star Empty Star
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