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Gigaclear (Ballarcek Heart) | Broadband Fixed Line | By: Ballarcek Heart | 
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Gigaclear (bryer) | Broadband Fixed Line | By: bryer |
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giffgaff (gtripwood) | Broadband Fixed Line | By: gtripwood |
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Latest UK ISP and Telecoms News
30th Jul 2025 (17 Comments)
The latest Q2 2025 results from Virgin Media and O2 today have revealed that their gigabit broadband network increased by 114,900 premises in the quarter to cover 18.53 million UK homes. But related customers suffered another fall to total 5,643,500 (down by -51.4k in Q2 vs -44k in Q1) and O2’s mobile base also suffered a fall (albeit with positive results in wholesale).
29th Jul 2025 (21 Comments)
Broadband and mobile operator EE (BT) has today responded to the UK government’s drive to wrap everybody under the age of 18 in cotton wool by becoming the “first major network” to launch a dedicated Smartphone proposition (mobile plans) for U18s, called “Safer SIMs” – part of its commitment toward “being the UK’s best network for families“.
29th Jul 2025 (15 Comments)
The telecoms regulator has today revealed that UK broadband ISP and phone giant BT (inc. EE and Plusnet) have now refunded or credited £18m back to customers. This follows last year’s Ofcom ruling (here), which found that the provider had “failed to provide” 1.1 million customers with clear and simple contract information before signing up to a new deal.
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29th Jul 2025 (4 Comments)
Mobile network operator O2 (Virgin Media) has today announced that they’ve completed a project to upgrade the network capacity and coverage of their 4G and 5G mobile (mobile broadband) services around a total of 700 postcodes across the coastal Scottish city of Dundee on the Firth of Tay estuary.
29th Jul 2025 (0 Comments)
29th Jul 2025 (20 Comments)
Network operator Netomnia (Brsk, Youfibre), which has so far rolled out their Fibre-to-the-Premises (FTTP) broadband network to cover 2.56 million UK homes (inc. 341,000 customers), has appointed industry veteran Matthew Skipsey to be its new Managing Director (MD) of wholesale ahead of an expected adoption by more ISPs.
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29th Jul 2025 (0 Comments)
Hull-based UK network operator KCOM, which has deployed their own Fibre-to-the-Premises (FTTP) broadband network across a big chunk of East Yorkshire and Lincolnshire (England), has announced that current Chief Executive Officer (CEO), Tim Shaw, is to step down. The outgoing CEO will hand over the reins to CFO Richard Schäfer on an interim basis.
29th Jul 2025 (3 Comments)
The Telecoms Minister, Sir Chris Bryant, recently issued an important update on their efforts to boost growth by removing barriers to digital infrastructure deployment. The statement covered progress with flexi-permits and softening the rules for new mobile masts, but it also touched on how they intend to help get gigabit broadband into large residential buildings (blocks of flats / apartments).
28th Jul 2025 (19 Comments)
Consumers looking to join UK internet provider File Sanctuary, which sells broadband packages via Openreach and CityFibre’s national networks, may like to know that they’ve today launch a 2300Mbps (symmetric) speed package via the latter’s platform. The price starts at just £55 per month.
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28th Jul 2025 (53 Comments)
BT (inc. Plusnet and EE) is expected to reveal a change to their existing mid-contract pricing policy, which means that new customers who sign-up for a broadband package on or after 31st July 2025 (5th August with Plusnet) will be subject to a +£4 price rise on 31st March 2026 and then +£4 again on 31st March 2027 (up from the previous £3 increase). Mobile plans will also increase, by different amounts.
28th Jul 2025 (12 Comments)
Mobile network provider giffgaff, which is owned by Telefónica and harnesses O2’s virtual operator (MVNO) platform in the UK, has today launched a new range of travel data (4G/5G mobile broadband) add-ons that will be available to customers who plan on roaming across any one of over 40 EU countries and several selected locations (e.g. USA, Turkey).
28th Jul 2025 (13 Comments)
Network access provider Openreach (BT) has today revealed that they’ve just put their 5000th EV (Electric Vehicle) on the road to support their broadband and phone engineers (up from 4,300 at the start of 2025). The move marks a key milestone on their plan to become a zero emissions business by March 2031.
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28th Jul 2025 (11 Comments)
Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they’ve created and launched a new AI (Artificial Intelligence) tool, Lumi AI, which aims to “drive its customer service turnaround strategy” by helping customer service agents to provide “faster, more effective and more personalised” support.
27th Jul 2025 (11 Comments)
Thousands of homes and businesses across Shetland, which is a remote UK subarctic archipelago that resides north of the Scottish mainland, have suffered disruption to their broadband services this weekend after part of the main SHEFA-2 (Faroese Telecom) submarine (subsea) fibre optic cable was damaged. Premises on the Orkney Islands were also hit.
27th Jul 2025 (4 Comments)
Carlisle-based alternative network operator and ISP Grain (Grain Connect), which a week ago secured a major £225m funding boost (here), on Friday revealed that their gigabit-capable full fibre (FTTP) broadband network had now covered 270,000 UK premises (up from 250k in March 2025) – from Aberdeen to Brighton, Carlisle to Cornwall, Leicester to Liverpool and Newcastle to Newport etc.
26th Jul 2025 (34 Comments)
A couple of weeks have passed since Sky Broadband became the largest retail ISP to go live on CityFibre’s national Fibre-to-the-Premises (FTTP) network (here). But some rival providers have privately begun to note that customers who sign-up to Sky’s service seem to be getting earlier installation dates than they can. We take a closer look.
25th Jul 2025 (22 Comments)
The debt strained TalkTalk Group, which has recently been going through another turbulent time due to payment disputes with suppliers and reports of a possible sale (here, here and here), has secured an additional £100m funding deal from existing shareholder Ares Management. This may be enough to reduce some of the financial pressures.
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