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Articles for Category Tag - Openreach

 

12th August, 2016 (18 Comments)

The UK telecoms regulator has today provisionally concluded that BT “overcharged” TalkTalk for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), both of which are often used to help resolve customer phone and broadband problems. A repayment could be due.

9th August, 2016 (31 Comments)

Openreach (BT) has today published new technical details for their on-going trials of fixed line “Long Reach VDSL” (FTTC) broadband technology, which could be used to deliver the future 10Mbps Universal Service Obligation and possibly even to expand the availability of “superfast” (24Mbps+) speeds.

4th August, 2016 (11 Comments)

UK ISP TalkTalk has stepped up their Fix Britain’s Internet campaign against Openreach (BT) today by claiming that 4 million Brits report experiencing stress and anxiety due to slow and unreliable broadband.

4th August, 2016 (7 Comments)

Openreach (BT) has confirmed to ISPreview.co.uk that they will start to introduce their new wall-mounted NTE5C Master Socket from the end of this summer 2016, which could make life a lot easier both for consumers who like to tinker and for the operator’s own engineers.

4th August, 2016 (11 Comments)

It’s fair to say that some ISPs in the United Kingdom have never had much love for BT’s Special Fault Investigation (SFI / SFI2) engineer service, which often struggles to identify broadband faults and can result in a string of disputed charges. Today’s story highlights another example.

2nd August, 2016 (0 Comments)

The £12m+ Central Bedfordshire Broadband project in England claims to have completed its first Phase 1 contract with Openreach (BT), which has so far expanded the availability of superfast broadband (24Mbps+) to around 90% of the region and benefited an additional 16,422 premises.

1st August, 2016 (12 Comments)

Newspaper reports claim that telecoms giant Vodafone, which only recently launched a range of its own fixed line broadband services using Openreach’s (BT) national ADSL2+ and FTTC network, could be planning to build their own fibre optic network in the United Kingdom to rival BT and Virgin Media.

30th July, 2016 (12 Comments)

Openreach (BT) has informed ISPs of their intention to stop deploying Broadband Enabling Technology (BET) to additional exchanges. The service could be used to extend the reach of a 1-2Mbps DSL line up to around 10km from a local telephone exchange, provided you had very deep pockets.

28th July, 2016 (1 Comment)

The City of London Corporation has successfully agreed a new standardised wayleave template with local developers, landlords, ISPs, property managers, government, legal firms and key trade associations that should make it easier, quicker and cheaper to roll-out superfast broadband to buildings.

28th July, 2016 (25 Comments)

BT has published their latest quarterly results (calendar Q2 2016), which saw their total base of retail broadband customers top 9,117,000 (up by +76K in Q2 vs 1.045m in Q1) and 4,257,000 of those make use of their FTTC/P based Infinity superfast broadband service (up by +181K vs +214k in Q1).

28th July, 2016 (0 Comments)

The Superfast North Yorkshire project in England, which is working with Openreach (BT) to make superfast broadband (30Mbps+) services available to around 91% of local premises by June 2017, has put forward a revised Phase 3 roll-out plan that could extend local coverage to nearly 96% by mid-2019.

27th July, 2016 (30 Comments)

The Guardians Gate Residents Association (GGRA), which represents new build homes on the ‘Guardians Gate’ development in Milton (Portsmouth), has said that it is “angry and frustrated” over the failure of Openreach (BT) and property developer Bellway to roll-out superfast broadband.

27th July, 2016 (7 Comments)

The UK Advertising Standards Authority has rejected a string of complaints against a TV advert for BT’s broadband services and a moan by the Broadband for Rural Devon & Somerset (B4RDS) project, which questioned Openreach’s £10.5bn capital investment claims for their national network.

27th July, 2016 (3 Comments)

The Local Government Association, which represents 370 councils in England and Wales, has called on the Government to set out a “timetable for action” on its plans to introduce a 10Mbps Universal Service Obligation for broadband in order to avoid masses of homes being left in a “digital twilight zone.”

26th July, 2016 (78 Comments)

A framework for the next decade of UK telecoms and broadband regulation has today been set out by Ofcom, which will see Openreach improve service quality, become more independent and give rival ISPs more access to their cable ducts. But the regulator has yet to reach a solid agreement with BT and a split is still on the table.

25th July, 2016 (5 Comments)

The Chairman of BT Group, Sir Michael Rake, has today confirmed that the operator is in the process of making a legally-binding offer to the national UK telecoms regulator that could result in Openreach creating a largely independent board with greater control over future investment and strategy.

21st July, 2016 (26 Comments)

After yesterday’s major disruption (here) we’re loathed to report that this morning appears to have started off in much the same way, with broadband ISPs from across the UK all reporting similar Internet disruption as a result of another possible power failure at a major London data centre.

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