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Articles for Category Tag - BT

BT, TalkTalk, Virgin Media and Vodafone on UK Router Security and Upgrades

13th May, 2024 (31 Comments)

Last week we covered how Sky Broadband was responding to the UK government’s new internet and network security laws, which among other things prompted them to launch a new router upgrade scheme and be more transparent with customers about the state of security updates for their existing network kit. Since then, we’ve asked the other major ISPs how they plan to respond.

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BT Secures £70m IT Services Deal with South West Police Forces

9th May, 2024 (2 Comments)

Telecoms and broadband giant BT has today signed a 10-year partnership, worth £70m, to upgrade the IT and network services of both the Devon & Cornwall Police and Dorset Police forces. The two forces currently handle more than 1 million emergency and non-emergency calls and respond to more than 118,000 incidents of recorded crime each year.

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Report Examines Why Openreach’s UK Full Fibre Take-up Beats AltNets

8th May, 2024 (38 Comments)

A new report from strategic consultancy firm Eight Advisory has examined the question of why the average consumer take-up across alternative full fibre (FTTP) broadband networks (Altnet) is currently still at 16%, while Openreach stands at c.34%, despite the collective footprint of the new challengers now equalling that of the incumbent.

EE UK Says No TV for 1.6Gbps Broadband Users Until Later in 2024

5th May, 2024 (14 Comments)

New customers and those migrating from BT, who may be looking to upgrade to broadband ISP EE’s top 1.6Gbps speed Fibre-to-the-Premises (FTTP) plans, may sadly have to keep waiting until later this year. But only if they also intend on bundling it in with the provider’s Pay TV products.

Ofcom Keep Close Tabs on TOTSCo’s Progress with Broadband Switching

4th May, 2024 (12 Comments)

The telecoms regulator, Ofcom, has formally served a statutory information request to check up on UK ISPs and progress in the One Touch Switching Company (TOTSCo), which is responsible for implementing the regulator’s heavily delayed One Touch Switch (OTS) migration system for faster consumer broadband ISP switching.

Openreach Name Next 84 UK Areas for Copper to FTTP Switch – Tranche 16

3rd May, 2024 (46 Comments)

Network operator Openreach (BT) has published the next batch of 84 exchanges (Tranche 16) in their “FTTP Priority Exchange Stop Sell” programme, which reflects areas where over 75% of premises are able to get full fibre and will thus stop selling copper based analogue phone and broadband products (i.e. FTTP becomes the only available product).

April 2024 BT Progress Update on the 10Mbps UK Broadband USO

2nd May, 2024 (11 Comments)

UK ISP BT has today published the latest biannual progress update on their delivery of Ofcom’s flaky 10Mbps Universal Service Obligation (USO) for broadband. The internet provider has so far helped to build a USO connection to over 7,954 premises (up from 7,681 in Oct 2023), with 265 further builds in-progress (up from 185).

First BT EV Car Charger from UK Broadband Cabinet Goes LIVE

1st May, 2024 (37 Comments)

Telecoms giant BT, specifically their awkwardly named UK digital incubation team, Etc., has today “powered up” their first Electric Vehicle (EV) charger under a 2-year pilot, which is one of potentially tens of thousands that could be established by repurposing Openreach’s old fixed broadband street cabinets.

Government Reject Calls by UK Mobile Operators for 4G SRN Delay

23rd April, 2024 (5 Comments)

The CEO of the Government’s Building Digital UK (BDUK) agency, Dean Creamer, has told MPs on the Public Accounts Committee (PAC) that officials have rejected a request from several mobile operators to delay completion of the 4G roll-out for Partial Not-Spot (PNS) areas under the £1bn Shared Rural Network (SRN) project by 18-months.

Scottish Government Complete £28.75m 4G Mobile Infill Programme

22nd April, 2024 (0 Comments)

The Scottish Government’s (SG) £28.75m 4G Infill Programme (S4GI), which has spent the past few years improving rural mobile voice and data (broadband) coverage by building new masts in rural parts of Scotland, has officially updated to announce that “mast build and 4G activation within the programme has been completed.“

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Openreach Set to Top 14 Million UK Premises with FTTP Broadband

22nd April, 2024 (37 Comments)

Network operator Openreach (BT) has today confirmed that their 1.8Gbps capable Fibre-to-the-Premises (FTTP) based broadband ISP network has now “almost” covered 14 million premises, which comes after they ramped-up build to deploy 1 million premises per quarter. The operator also firmed up on their 30m premises ambition for 2030.

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Tesco Named Best UK Mobile Operator in Which? 2024 Survey

20th April, 2024 (32 Comments)

Consumer magazine Which? has published the results of their latest 2024 consumer survey of UK mobile operators, which revealed the best and worst providers. Overall the four primary operators (O2, EE, Vodafone and Three UK) came at or near the bottom of the table, while Tesco Mobile attracted the highest customer score.

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Broadband ISP Plusnet Gives Up On UK Home Phone Services

10th April, 2024 (47 Comments)

Low-cost focused UK broadband ISP Plusnet (BT Group), which seems to have spent the past few years scrapping many of its extra features (TV, Mobile etc.), has perhaps unsurprisingly now confirmed that it will no longer offer home phone services to existing customers once analogue (PSTN/WLR) services are switched off by BT and Openreach.

ISP BT and EE Introduce New UK Pricing Policy for Customers

10th April, 2024 (38 Comments)

Broadband, TV, phone and mobile provider BT (inc. EE) has today introduced their new “clear and simple” pricing policy, which sees them move away from % figures and CPI (inflation)-linked changes for their monthly plans in order to “provide certainty for our customers on exactly what their price change will be, and when“.

First of 83 New UK Gov Funded 4G Mast Upgrades Goes Live in England

9th April, 2024 (3 Comments)

The first government-funded rural 4G (mobile broadband) mast upgrades for England have today been completed in the market town of Keswick (Cumbria), which forms part of the industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media). A further 82 masts in England are also set for upgrades.

Openreach Welcome 4000th Electric Vehicle to its UK Fleet

8th April, 2024 (1 Comment)

Openreach (BT) recently issued a short update on the progress they’ve been making in upgrading all of their 30,000+ strong fleet of UK diesel powered vans and cars to electric (EV) by March 2031, which reveals that they’ve just welcomed their 4,000th Electric Vehicle (up from 3,000 in January 2024).