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Articles for Category Tag - BT

BT Accuses ISP TalkTalk of Clinging to a Copper Broadband Raft

16th January, 2013 (14 Comments)

BT has warned Dido Harding, the boss of its arch rival TalkTalk, that her ISP is in danger of being “remembered as broadband luddites clinging to a copper raft in a sea of fibre” after Harding criticised the lack of competition and regulation in the United Kingdom’s emerging market for fibre optic based superfast broadband (FTTC/P) services.

BT Broadband ISP Advert Banned Over Misleading 6 Months Free Offer

16th January, 2013 (0 Comments)

The Advertising Standards Authority UK (ASA) has also banned a TV and press advert for one of BT’s broadband and phone bundles after it misleadingly claimed to be “free for six months” when in fact the line rental was still payable.

ISP Virgin Media Tops UK Netflix Chart of the Fastest Movie Streams

15th January, 2013 (1 Comment)

Netflix UK, the unlimited movies and TV subscription based video streaming service, has published its latest December 2012 rankings for broadband Internet Service Providers in the United Kingdom. The ratings reflect the average performance of all Netflix video streams on each ISP.

BT Wholesale Adds UK Street Cabinet Data to its Broadband Checker

14th January, 2013 (17 Comments)

One of our readers notes that BTWholesale has quietly updated its Broadband Availability Checker service to display some additional information, such as which BT street cabinet you’re connected to and whether or not superfast broadband (FTTC) is enabled or due to be installed.

ISP BT Links UK Home Phone Call Plans to Mobiles with SmartTalk App

14th January, 2013 (1 Comment)

BT Retail has today announced the launch of its new SmartTalk (BTSmartTalk) app for Apple iPhone and Android mobiles. The app requires a wifi or Mobile Broadband connection and enables customers to make phone calls via their smartphone and have them billed under their existing home phone plan (whether in the UK or abroad).

Isle of Wight Homes Hit by Double Whammy Broadband ISP Outage

11th January, 2013 (2 Comments)

Homes and businesses on the Isle of Wight, the largest island in England (south coast), have been hit by two separate broadband and phone outages this week after problems with BTOpenreach’s “planned maintenance” and a separate submarine fibre optic cable break impacted multiple ISPs on the island.

UPD ASA Ban BT Broadband Checker for Misleading FTTC Availability Claims

9th January, 2013 (62 Comments)

The UK Advertising Standards Authority (ASA) has upheld fifteen complainants against BT’s website based broadband availability checker service because it often delivered unreliable “provisional” coverage dates for their UK superfast BTInfinity (FTTC) service and was thus deemed “likely to mislead“.

BT Openreach Cuts Line Rental, FTTC and LLU Prices by £75m for UK ISPs

30th December, 2012 (0 Comments)

BTOpenreach has announced a series of critical price reductions, alongside a couple of expected increases for line transfers and FTTC connection fees, that are intended to slash the charges applied to UK ISPs by approximately £75m per year.

BT Pilot Street Cabinet Only FTTC Superfast Broadband Connections

30th December, 2012 (10 Comments)

BTOpenreach, which manages access to BT’s UK communications network, has announced the first ISP pilot of a new PCP-only (street cabinet) connection method for their 80Mbps capable Fibre-to-the-Cabinet (FTTC) based superfast broadband service.

BT Openreach UK Details Ultrafast 220Mbps FTTP Broadband ISP Pilot

27th December, 2012 (13 Comments)

BTOpenreach, which manages access to BT’s national UK communications network, has confirmed that the first technical trial of its new 220Mbps (Megabits per second) Fibre-to-the-Premises (FTTP) based broadband product for ISPs will take place between 1st and 28th February 2013.

UPDATE Identifying Slow Speed as a Fault on FTTC Superfast Broadband Lines

27th December, 2012 (2 Comments)

Most people aren’t familiar with the point at which BT identifies slow speeds as a fault on its Fibre-to-the-Cabinet (FTTC) based superfast broadband ISP network. Did you know that a fault can be declared if the line rate drops by more than 25% over a 14 day continuous period? No? Read on.

Ofcom Fines BT UK £95m for Overcharging on Wholesale Ethernet Services

22nd December, 2012 (5 Comments)

A two year legal battle between BT and several major ISPs has finally ended with Ofcom forcing the national UK telecoms operator to pay a fine of £94,823,000 after it was found to have overcharged the broadband providers for Backhaul Extension Services (BES) between 2004/6 and 2011.

UPDATE BT Signs £40m Suffolk UK Superfast Broadband Contract

21st December, 2012 (5 Comments)

BT and the Suffolk County Council (SCC) have today signed a new £40 million contract that will use government state aid from the Broadband Delivery UK (BDUK) office to help make superfast broadband (25Mbps+) ISP services available to 85-90% of local homes and businesses by the end of 2015 (but it use to be June 2015).

BT Sign £41m Norfolk UK Superfast Broadband Contract

21st December, 2012 (1 Comment)

BT and the Norfolk County Council (NCC) have today signed a new £41 million contract, which will see a mix of public and private money being used to help make superfast broadband (25Mbps+) ISP services reach “more than” 80% of local homes and businesses by autumn 2015 (i.e. below the UK’s national target of at least 90%).

BT Openreach Improves Service Level Guarantees for New Phone Lines

19th December, 2012 (5 Comments)

BTOpenreach, which looks after BT’s national UK telecoms network, has advised ISPs of several “improvements” to its Service Level Agreement (SLA) and Guarantees (SLG) that will reduce the provision time for new phone lines and improve compensation when things go wrong.

Superfast Broadband Reaches Most Southerly Point of the British Mainland

18th December, 2012 (0 Comments)

The £132m “Big Build” Superfast Cornwall project, which aims to make BT’s superfast broadband ISP services available to “at least” 80% of premises in Cornwall and the Isles of Scilly by the end of 2014, has connected 17,000 customers in the region and reached Britain’s most southerly community (Lizard Point).

BT Sign £56.6m UK Herefordshire and Gloucestershire Broadband Contract

17th December, 2012 (11 Comments)

BT has today officially signed and detailed the joint £56.6 million Borders Broadband project, which uses public money to help make superfast broadband (24 to 30Mbps+) services reach 90% of homes and businesses in Herefordshire and Gloucestershire by the end of 2016 and 100% by 2018.