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Article Archive for Category Tag: BT

complaint UK consumer broadband isp and phone gripes

19th January, 2018 - 9:46 am (3 Comments)

The UK telecom regulator’s latest Q3 2017 consumer complaints report has named and shamed TalkTalk for attracting the most gripes in the fixed ISP broadband sector, while the Post Office suffered the same for landline phone services and Vodafone took the most heat for Mobile.


18th January, 2018 - 9:25 am (4 Comments)

The YouView platform, which produces hardware and software to support the broadband-based TV (IPTV) services supplied via BT and TalkTalk (as well as retail set-top-boxes), appears set to stop distributing universal software / feature updates and will start adopting a more ISP-specific approach.

wireless radio spectrum mast

17th January, 2018 - 11:25 am (4 Comments)

The UK telecoms regulator, Ofcom, has said that they will publish the auction regulations for the 2.3GHz and 3.4GHz radio spectrum award process on Wednesday 24th January, which is despite the fact that Three UK are continuing to disrupt the process via litigation.


16th January, 2018 - 2:55 pm (3 Comments)

The Worcestershire County Council (WCC) has launched two new schemes to help boost “fibre broadband” (FTTC/P) take-up and coverage among homes and businesses in the final 4% of the region, which includes a co-funding initiative with Openreach (BT) and a voucher programme for local businesses.

bt uk isp logo

16th January, 2018 - 8:15 am (99 Comments)

UK internet provider BT has today launched a new range of “ultrafast fibre broadband” packages to support both the latest hybrid fibre G.fast and “full fibre” FTTP technologies, which offer download speeds of up to 152Mbps and 314Mbps. On top of that there’s a 100Mbps “speed guarantee.”

Carillion uk telecoms engineers

15th January, 2018 - 8:05 am (31 Comments)

Major UK construction firm Carillion, which alongside partner telent holds a number of huge engineering and fibre broadband delivery contracts with operators’ like Openreach (BT) and Gigaclear in the United Kingdom, has this morning begun the process of entering “compulsory liquidation“.

durno village

12th January, 2018 - 8:05 am (38 Comments)

Residents of a rural village in Scotland have been left confused after Openreach (BT) deployed a new “fibre broadband” (FTTC / VDSL2) street cabinet into their area that appears to serve some properties, while leaving many of those who live closest to it unable to receive a faster connection.

fibre optic cable connections at BT Openreach

10th January, 2018 - 12:01 am (0 Comments)

Openreach (BT) is at risk of missing two of the key Minimum Service Level (MSL) targets for their high bandwidth Ethernet product family (e.g. Ethernet Access Direct), which were agreed with the UK network operator as part of Ofcom’s 2016 Business Connectivity Market Review (BCMR).

united kingdom black coloured high res

8th January, 2018 - 2:22 am (32 Comments)

The most recent independent data for Q4 reveals that the United Kingdom ended 2017 with fixed line “superfast broadband” (24Mbps+) networks having covered 94.7% of premises (94.3% if you define superfast as 30Mbps+), which suggests that the Government has hit their 95% target.

Editor\'s choice uk best broadband providers

8th January, 2018 - 1:02 am (16 Comments)

Picking a new broadband provider (ISP) for your home is far from easy. Consumers face a bombardment of confusing choices, each advertising different speeds, features, prices and network availability. On this front our aim is to simplify the options and make the process a little easier.

BT Smart Hub Router 2016

6th January, 2018 - 12:01 am (40 Comments)

Customers taking part in BT’s trial of the new ‘up to’ 330Mbps capable G.fast broadband technology, which aims to cover 10 million premises across the United Kingdom by the end of 2020, look set to receive a new SmartHub X wireless router that integrates the G.fast modem inside.

openreach van on snowy road

4th January, 2018 - 2:13 pm (32 Comments)

The Superfast North Yorkshire project in England has awarded its £20.5 million Phase 3 contract to Openreach (BT), which will see their FTTP and FTTC based “superfast broadband” (24Mbps+) network being extended to reach an additional 14,000+ homes and businesses (94% of premises).

openreach rural cable duct digging

2nd January, 2018 - 5:14 pm (28 Comments)

Some 77 homes in the rural Wiltshire UK hamlet of Axford look set to gain access to Openreach’s (BT) “fibre broadband” network (FTTC/P) after Stefan Persson, founder of H&M and owner of the 10,000 acre Ramsbury Estate, got his staff to help dig and lay the new fibre optic cable (saving £90,000).

airband wireless broadband mast

31st December, 2017 - 10:01 am (0 Comments)

The Connecting Shropshire project has confirmed that fixed wireless broadband ISP Airband have deployed their first live transmitter site in the UK county, which forms part of a £11.2 million contract that will extend “superfast broadband” (30Mbps+) to 14,000+ extra local premises by 2020.


28th December, 2017 - 2:22 pm (104 Comments)

Openreach (BT) has announced that their new 330Mbps capable hybrid fibre G.fast broadband network is “now available” to thousands of people in Bath, Glasgow and Edinburgh, although none of the major ISPs have launched public packages and the final EMD phase still hasn’t begun.

internet speed test uk circle

28th December, 2017 - 12:04 am (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

netflix uk unlimited broadband movie streaming

27th December, 2017 - 12:01 am (9 Comments)

Internet Movie and TV video streaming giant Netflix UK has recently published the most recent edition of their broadband ISP speed index, which reveals that cable operator Virgin Media continues to be the fastest provider for their service in 2017. But being the fastest isn’t all that important.

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